Free

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Fax/photocopying
Tour desk
Board games/puzzles
See all facilities

Review Highlights

Pros:
Excellent upgrade and decoration for special occasions
Friendly staff
Cons:
Staff entering rooms without permission
Lack of tv and bathroom supplies

Categories

Cleanliness
5.15
Negatively affected by the mention of staff entering the room without permission.
Service
8.15
Staff was accommodating during the anniversary celebration, but issues raised by another reviewer were noted.
Location
8.15
No specific issues noted; generally positive sentiment.
Room Quality
7.65
Included positive feedback for upgrades and room decor.
Amenities
7.15
Not explicitly mentioned; assumed average quality.
Value for Money
7.15
Assumed fair value based on mixed reviews.
Food and Beverage
7.15
Not mentioned; assumed standard quality.
Overall Experience
8.65
Positive sentiment from the anniversary celebration experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:10

Property Description

Luxurious Accommodation with Stunning Views

Unwind with Spa Services and Beachfront Bar

Convenient Location for Exploration

Escape to Orchid Beach House Adults Only for a luxurious stay just steps away from Tulum's beautiful beach. Indulge in rooms with sea views, air conditioning, and private terraces. Relax with spa treatments and enjoy refreshing drinks at the beachfront bar.

Let the reception assist in planning excursions or arranging transport for your convenience. Explore nearby attractions like Tulum's Mayan Ruins or Xel-Ha Eco Theme Park. With Playa del Carmen and Cancun International Airport within reach, your perfect getaway awaits at Orchid Beach House Adults Only. Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for US$60 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 67 reviews
Cleanliness: 5.15
Service: 8.15
Location: 8.15
Room Quality: 7.65
Amenities: 7.15
Value for Money: 7.15
Food and Beverage: 7.15
Overall Experience: 8.65
B
Becca • couple • gb
9
2026-01-27 • via Nuitee
S
Sara • couple • es
10
Estancia Mágica en Orchid House
Pros:

Fuimos por nuestro aniversario de pareja y el equipo nos hizo un upgrade gratis y una decoración en la habitación. Fue increíble, muchas gracias a todo el equipo que fue encantador en todo momento

2026-01-19 • via Nuitee
O
Ossiel • couple • ca
10
Génial
Pros:

L’était super

Cons:

La plage

2026-01-19 • via Nuitee
R
Roberto • couple • it
2
Price and the old not maintened hotel have no connection
2026-01-07 • via Nuitee
I
Irene • solo_traveller • gb
6
2025-12-26 • via Nuitee
Z
Zenia • solo_traveller • us
8
2025-12-07 • via Nuitee
M
Miketus • couple • us
1
I will never go again period
Pros:

Nothing

Cons:

Nothing tv no bathroom supplies staff goes in your room while u not there even if u lock your door don’t go at all

2025-10-09 • via Nuitee
A
Ann-marie • young couple • au
9
Superb
2025-04-21 • via Nuitee
A
Abel • young couple • hu
6
Okay stay, nothing to write home about
Pros:

The location and the beach area is nice

Cons:

The room smelled of mold. The staff of the hotel was ignorant and arrogant, though helpful.

2025-02-01 • via Nuitee
D
Danielle • family with young children • au
8
Very good
Pros:

Beautiful beach access, rooms nice and clean, staff very friendly

Cons:

No pool, limited places to eat within walking distance that weren't really expensive, food at resort closed early

2025-01-14 • via Nuitee
P
Pablo • young couple • ca
1
beach staff was great but the hotel is NOT 5 star or worth the money
Pros:

the staff from the restaurant was great and friendly, beach was good, food was overpriced but delicious. everything else was terrible.

Cons:

The room: The bedsheets and towels were always stained. The room also had a rotten egg smell for most of the week. The staff tried to convince us it was the environment but it was clearly obvious that it was coming from the sink. it gave us a headache and they didn't switch our room despite several complaints and request. We also found a mouse in the room and the nightguard helped us to kick it out, when we texted the receptionist about this he sent a laughing emoji. They said they would contact us after to see what kind of compensation we would get, and we never heard back.

2025-01-09 • via Nuitee
O
Oscar • young couple • us
9
Superb
2024-12-25 • via Nuitee
K
Kelly • young couple • gb
10
Hiddle gem in the Tulum hotel zone
Pros:

This is a hidden gem in the Tulum hotel zone. It is centrally located with great access to shops, restaurants, and a variety of beach clubs, but also very (relatively) quite affordable. The rooms are thoughtfully decorated in a natural-material Tulum style and are very comfortable. The beach club has great food and cocktails. There is some music coming from it during the day, but they wrap up and are silent from 8:00pm. We are already planning our return.

Cons:

I can't think of anything, During our stay, we had a minor issue with the lock on our room. We messaged reception, and it was fixed within a half hour. Great service.

2024-10-20 • via Nuitee
N
Nayeli • young couple • mx
10
Exceptional
2024-03-11 • via Nuitee
A
Amanda • solo traveller • gb
8
Very good
2024-03-08 • via Nuitee
D
David • young couple • us
9
Amazing value and great option for a more relaxed vibe on the beautiful beachfront.
Pros:

This spot is right in the thick of tulum beach scene, but we were able to avoid all of the clubby vibes when we felt like relaxing. Their beach “club” is really comfortable, charming and not crowded which we loved, and the section of the beach is excellent for swimming. The staff was super kind and made sure we felt comfortable and had what we needed - special shout out to Manuel who was a great server.

Also, everything on the beach is really expensive, which didn’t sting so much because the food was AMAZING. The Aguachile was to die for and the fish tacos were also incredible - everything else we saw come out also looked delicious and very thoughtful. Kudos to the kitchen staff!

Cons:

We don’t have any real complaints. We stayed in the Vanilla room and only thing we didn’t love was that there was foot traffic next to the window which meant you had to have most of the shades closed if you wanted privacy. But this was very minor as we had also had a really nice private area with plunge pool on the roof.

2024-02-27 • via Nuitee
T
Todd • young couple • ca
10
Exceptional
Pros:

Loved the beach and the staff were amazing! Food was really good!

Cons:

Didn’t like that the kitchen closed so early had to leave the hotel for dinners in the evening and the road is sketchy in Tulum, there are no sidewalks or lights so it made us nervous when walking.

2024-02-22 • via Nuitee
I
Iclikofte • young couple • de
4
staff has good intentions but it was overall an unsatisfactory experience.
Pros:

Staff definitely had good intentions. They gave us a free upgrade after our complaints about the first room they offered to us.

Cons:

Brassiere suite that we booked was definitely non-satisfactory. Floor was wet and there was a mold smell in the room. Moreover there were multipledead flies on the bed. Also, staff did not offer any help with our luggages during check-in. Normally I wouldn't complain about this but since it is a beach house, it was very hard to carry luggages on the sand and our room was on the second floor, which the hotel did not have any elavators for.

Due to same reasons, this hotel wouldn't be a good fit or any disabled guests.

2024-02-18 • via Nuitee
A
Amanda • young couple • au
8
Loved it, great Tulum property
Pros:

Beach location, boutique style, friendly
Staff, a bit more chilled than other places

Cons:

Food and drinks were great quality but a little bit expensive but in keeping with the Tulum hotel zone

2024-02-02 • via Nuitee
L
Larisa • young couple • si
10
Exceptional
Pros:

This place was magical, right at the beach. staff was nice, especially the ones at the beach restaurant. We had a really great time, hope to come back again.

2024-01-29 • via Nuitee