Hotel Ključ

Hotels
8.7 (255 reviews)
Branilaca BiH 83 , Ključ , ba

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 06:03

Property Description

Convenient Location and Amenities
Hotel Ključ, situated just 120 metres from the E761 motorway in Ključ, offers free private parking and WiFi access throughout the property. Each room features a flat-screen TV, a private bathroom with complimentary toiletries, slippers, and a hairdryer. Some units even include a cozy seating area for relaxation.

Exceptional Services
With a 24-hour front desk, Hotel Ključ ensures that your needs are met promptly and efficiently. Indulge in a variety of culinary delights at the on-site restaurant, serving both international and traditional Bosnian dishes.

Easy Access to Airport
Conveniently located, the hotel is a mere 84 km away from Banja Luka International Airport. Experience comfort, convenience, and excellent service at Hotel Ključ.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 12.80 per person per night when using an available extra bed.
    People 12 years old and over stay for € 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 255 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
T
T.D. • extended_group • nl
9
Great for business trip
Pros:

Good business stay. Personal was kind.

2025-08-21 • via Nuitee
K
Kabaric • family_with_children • at
10
2025-08-18 • via Nuitee
G
Gorana • couple • de
7
2025-08-17 • via Nuitee
• extended_group • at
10
2025-08-17 • via Nuitee
Y
Yasemin • family_with_children • nl
8
Very nice
Pros:

The beds were clean and comfortable and the breakfast was also good. There is also a laundry service, which was great. The receptionist was pure sunshine and she made us feel so welcome!

Cons:

The bathroom could have been a bit cleaner, and there were some minor issues with the toilet but the staff said they would take care of it immediately.

2025-08-12 • via Nuitee
B
Brankica • family_with_children • be
9
Ključ
Pros:

Good location, free parking, nice rooms, good breakfast, nice staff.

Cons:

The bathroom wasn't spotless clean.

2025-08-12 • via Nuitee
I
Indians • solo_traveller • ch
8
2025-08-11 • via Nuitee
D
Dzana • family_with_children • ca
4
Not good
Pros:

Clean and good location

Cons:

- bugs
- no water at the time we stayed
- dogs roaming around outside the hotel door
- hallways were dark

2025-08-05 • via Nuitee
• solo_traveller • hr
10
2025-08-02 • via Nuitee
A
Adis • family_with_children • ch
10
2025-08-01 • via Nuitee
R
Rahic • family_with_children • se
10
Pros:

Extra fint

Cons:

Kuddar

2025-07-28 • via Nuitee
E
Eivind • solo_traveller • no
9
2025-07-24 • via Nuitee
N
Nicola • solo_traveller • de
9
Solo motorcycle traveller, one night stop in Bosnia village out of the big traffic.
Pros:

PARKING: open air area in front of the hotel. As solo motorcycle traveler I was offered to put my bike under a deck at the hotel side, where also cameras were. However the area felt very safe.
CHECK-IN: friendly, but you might need to catch some guy around, if none is at the desk
STAFF: friendly, mostly international
WIFI/VPN: the uplink was working, but the wifi signal in the room was very weak. Can deal with that, but cannot work much with VPN and smart working.
SIZE: appropriate, quite large indeed. Small fridge is provided.
STYLE: modern, nicely decorated, nothing too pompous.
POWER STAYS ON WHEN YOU LEAVE: nope, electronic key with chip
CLEAN: yes, very much
BATHROOM: large and with good lighting. Very large shower box
QUIET: yes
LOCATION: just in the middle of the village on one of the main roads, but quiet
SERVICES AROUND: plenty of restaurants and bars choices
VALUE FOR THE MONEY: very good, considering the location
BREAKFAST: you gotta ask for what you want, it's not a buffet, so not sure what the options were
RESTAURANT IN WALKING DISTANCE: too many options

Cons:

Wifi was poor and I couldn't let recharge my powerbank when I wasn't in the room. But overall these weren't an issue for me.

2025-07-22 • via Nuitee
S
Stefan • extended_group • at
9
2025-07-19 • via Nuitee
M
Marie • couple • se
7
2025-07-15 • via Nuitee
• solo_traveller • fi
8
für die Durchreise
Pros:

sehr geräumiges Zimmer, nettes Personal (Englisch), kostenloser Parkplatz vor der Tür, perfektes Internet

Cons:

für 4 * erwarte ich ein Frühstücksbüfett mit frischem Obst, Säften, Müsli, Rohkost, verschiedene Brotsorten, Marmelade, Honig usw., nicht einen Teller mit 3 Spiegeleiern, Käse, Kaffee, Weißbrot

2025-07-13 • via Nuitee
ابراهيم • couple • sa
7
2025-07-12 • via Nuitee
S
Suzana • family_with_children • si
10
Very nice and clean hotel, Food is amazing
Pros:

Clean, very nice breakfast . Staff is great

2025-07-11 • via Nuitee
W
Wolfgang • couple • at
8
Pros:

Lage sehr gut, sauber und komfortabel, Betten hervorragend, weibliches Personal sehr nett, männliches Personal vermittelt Nichtserben bestes nostalgisches DDR feeling.Frühstück wäre ohne diese Erfahrung in Ordnung.

2025-07-10 • via Nuitee
A
Andreas • extended_group • de
8
2025-07-07 • via Nuitee