Knysna Log-Inn Hotel

Hotels
8.2 (553 reviews)
16 Gray Street , Knysna , za

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Rooms need renovation
Weak WiFi

Categories

Cleanliness
8.03
Rooms were clean but some areas need renovation.
Service
8.5
Friendly staff and reception were helpful.
Location
9.04
Centrally located with easy access to shops and restaurants.
Room Quality
7.49
Rooms in need of renovation, some reported issues with ventilation.
Amenities
8.02
Facilities such as pools and free breakfast were appreciated.
Value for Money
8.48
Great value based on location and overall stay.
Food and Beverage
8.03
Good breakfast variety but some staff shown inflexibility.
Overall Experience
8
A relaxing stay with good experiences, but some shortcomings in room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:13

Property Description

Luxurious Accommodation Options
The merger of The Knysna Log-Inn Hotel and Graywood Hotel brings guests a choice of 106 multiple room types, including 49 Standard and 57 Luxury rooms, ensuring a comfortable and lavish stay.

Immersive Forest-Themed Experience
Experience the unique charm of Knysna through the indigenous concept of The Knysna Log-Inn, where the surrounding forests and wood cutting history are intricately woven into the hotel's design, creating a serene and captivating ambiance for guests.

Convenient Central Location
Situated in the heart of Knysna, guests at the newly merged property have easy access to the town's attractions, including the Knysna Waterfront shopping complex, making it the perfect base for exploring the Garden Route.

Book now to indulge in a harmonious blend of luxury, nature, and convenience at our newly united Knysna hotel.

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 553 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8
B
Burgert solo_traveller za
10
Pros:

Hotel is centrally located. Staff were very friendly at all times. Bar service and food was great. Rooms were clean with ample space. Secure parking. Will book again on next trip to Knysna.

2026-05-04 via Nuitee
J
Jürgen couple de
1
Haben uns auf eigene Kosten ein anderes Hotel gesucht
Pros:

Angebot für ein anderes Zimmer

Cons:

Entsprach nicht unseren Erwartungen: 1, Betten zu weich für uns 2. Ausblick war ein Trümmergrundstück 3. Enger, verwinkelter Flur. Trotz Angebot für ein anderes Zimmer haben wir ohne Rückerstattung der Kosten für 1 Nacht lieber ein anderes Hotel genommen

2026-04-28 via Nuitee
A
Aurélie couple be
10
Superbe séjour à Knysna
Pros:

Très bien situé près des points d’intérêts de Knysna, et sur la Garden Road. Bon petit-déjeuner, belle piscine et jacuzzi. Proche du Waterfront pour dîner.

Cons:

/

2026-04-18 via Nuitee
V
Volker solo_traveller de
8
2026-04-16 via Nuitee
P
Patrick solo_traveller ch
8
2026-04-15 via Nuitee
Y
Yolande solo_traveller za
10
2026-04-12 via Nuitee
E
Eli Oliveira family_with_children br
9
Localização perfeita
Pros:

Quarto espaçoso, cama confortável, bom café da manhã. Localização excelente, a.uma distância de 5 minutos do waterfront.

Cons:

Por conta da restrição hídrica que está o país, a agua quente estava saindo escura, mas acho que é algo temporário.

2026-04-09 via Nuitee
S
Sylvia couple nl
8
Fijne locatie en gezellig hotel.
Pros:

De ruime kamer, veel keuze uit ontbijt, het bubbelbad bij het zwembad.

Cons:

Niets.

2026-04-03 via Nuitee
G
Gregory family_with_children za
9
2026-04-02 via Nuitee
G
Gregory family_with_children za
9
2026-04-02 via Nuitee
F
Fearless05428339153 NONE
10
The best hotel!
Pros:

I am 83. I have been in thousands of hotels. This one is a miracle. It is quirky and even hilarious but very pleasant in every way. And everythingn works perfectrly. The food is brilliant The rooms are well kept and perfect. The staff are astoundingly good - kind, funny, good listeners, hard working, proud of what they do, they love the hotel by the way they behave and serve. Unforgettable.

2026-03-27 via Tripadvisor
M
May family_with_children ae
7
2026-03-25 via Nuitee
H
Hans-Jürgen couple de
9
2026-03-25 via Nuitee
P
Puleng extended_group za
9
2026-03-23 via Nuitee
M
Medley solo_traveller za
7
Comfortable.
Cons:

No lift.

2026-03-23 via Nuitee
N
Neil solo_traveller gb
7
Pros:

Good location

Cons:

Nothing

2026-03-20 via Nuitee
C
Craig family_with_children au
6
Pros:

The staff, pool, jacuzzi and buffet breakfast were amazing.

Cons:

The view of the construction site next door was not great however you could not help that.

2026-03-20 via Nuitee
D
Daniel couple br
10
Localização maravilhosa e café da manhã excelente
Pros:

Localização e estilo do hotel, café da manhã excelente e cama muito boa

Cons:

Gostei de tudo

2026-03-18 via Nuitee
W
Werner couple ch
7
Hotel mit guter Lager
Pros:

Das Frühstück und die Lage des Hotels sind gut.

Cons:

Sehr kleine Zimmer. Wir hatten 2 Betten die so schmal waren das ich fast herausgefallen bin in der Nacht.

2026-03-15 via Nuitee
F
FrequentFlier590724 Family
10
Excellent accommodation with family rooms
Pros:

The hotel is simply beautiful, so diverse in its wooden style and I loved the reception and restaurant area. The room is big and could fit 4 people, having very comfortable beds. I loved the bathroom, large and with a wonderful floor tiles. Price is very competitive, for the stay and food as well. Personnel is very friendly and kind, flexible with the guest different needs and always attentive to offer help. I didn’t try the external swimming pool and sauna, for lack of time, but it looked lovely. There is parking and it is central, surrounded by shops and supermarket. I definitely recommend it.

2026-03-14 via Tripadvisor