Knysna Log-Inn Hotel

Hotels
8.2 (525 reviews)
16 Gray Street , Knysna , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Rooms need renovation
Weak WiFi

Categories

Cleanliness
8.03
Rooms were clean but some areas need renovation.
Service
8.5
Friendly staff and reception were helpful.
Location
9.04
Centrally located with easy access to shops and restaurants.
Room Quality
7.49
Rooms in need of renovation, some reported issues with ventilation.
Amenities
8.02
Facilities such as pools and free breakfast were appreciated.
Value for Money
8.48
Great value based on location and overall stay.
Food and Beverage
8.03
Good breakfast variety but some staff shown inflexibility.
Overall Experience
8
A relaxing stay with good experiences, but some shortcomings in room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:13

Property Description

Luxurious Accommodation Options
The merger of The Knysna Log-Inn Hotel and Graywood Hotel brings guests a choice of 106 multiple room types, including 49 Standard and 57 Luxury rooms, ensuring a comfortable and lavish stay.

Immersive Forest-Themed Experience
Experience the unique charm of Knysna through the indigenous concept of The Knysna Log-Inn, where the surrounding forests and wood cutting history are intricately woven into the hotel's design, creating a serene and captivating ambiance for guests.

Convenient Central Location
Situated in the heart of Knysna, guests at the newly merged property have easy access to the town's attractions, including the Knysna Waterfront shopping complex, making it the perfect base for exploring the Garden Route.

Book now to indulge in a harmonious blend of luxury, nature, and convenience at our newly united Knysna hotel.

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 525 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8
S
Sylvia • couple • nl
8
Fijne locatie en gezellig hotel.
Pros:

De ruime kamer, veel keuze uit ontbijt, het bubbelbad bij het zwembad.

Cons:

Niets.

2026-04-03 • via Nuitee
G
Gregory • family_with_children • za
9
2026-04-02 • via Nuitee
G
Gregory • family_with_children • za
9
2026-04-02 • via Nuitee
F
Fearless05428339153 • NONE
10
The best hotel!
Pros:

I am 83. I have been in thousands of hotels. This one is a miracle. It is quirky and even hilarious but very pleasant in every way. And everythingn works perfectrly. The food is brilliant The rooms are well kept and perfect. The staff are astoundingly good - kind, funny, good listeners, hard working, proud of what they do, they love the hotel by the way they behave and serve. Unforgettable.

2026-03-27 • via Tripadvisor
H
Hans-Jürgen • couple • de
9
2026-03-25 • via Nuitee
M
May • family_with_children • ae
7
2026-03-25 • via Nuitee
M
Medley • solo_traveller • za
7
Comfortable.
Cons:

No lift.

2026-03-23 • via Nuitee
P
Puleng • extended_group • za
9
2026-03-23 • via Nuitee
N
Neil • solo_traveller • gb
7
Pros:

Good location

Cons:

Nothing

2026-03-20 • via Nuitee
C
Craig • family_with_children • au
6
Pros:

The staff, pool, jacuzzi and buffet breakfast were amazing.

Cons:

The view of the construction site next door was not great however you could not help that.

2026-03-20 • via Nuitee
D
Daniel • couple • br
10
Localização maravilhosa e café da manhã excelente
Pros:

Localização e estilo do hotel, café da manhã excelente e cama muito boa

Cons:

Gostei de tudo

2026-03-18 • via Nuitee
W
Werner • couple • ch
7
Hotel mit guter Lager
Pros:

Das Frühstück und die Lage des Hotels sind gut.

Cons:

Sehr kleine Zimmer. Wir hatten 2 Betten die so schmal waren das ich fast herausgefallen bin in der Nacht.

2026-03-15 • via Nuitee
F
FrequentFlier590724 • Family
10
Excellent accommodation with family rooms
Pros:

The hotel is simply beautiful, so diverse in its wooden style and I loved the reception and restaurant area. The room is big and could fit 4 people, having very comfortable beds. I loved the bathroom, large and with a wonderful floor tiles. Price is very competitive, for the stay and food as well. Personnel is very friendly and kind, flexible with the guest different needs and always attentive to offer help. I didn’t try the external swimming pool and sauna, for lack of time, but it looked lovely. There is parking and it is central, surrounded by shops and supermarket. I definitely recommend it.

2026-03-14 • via Tripadvisor
L
LUKAS GAETAN • couple • za
8
2026-03-10 • via Nuitee
S
Stuart • solo_traveller • za
7
convenient and comfortable. I found the aircon wasnt that effective.
2026-03-10 • via Nuitee
C
Christine • solo_traveller • gb
10
Beautiful Building.
Pros:

I liked how central it is in Knysna, just a short walk to the Waterfront.

Cons:

Nothing

2026-03-10 • via Nuitee
L
Louwrens • family_with_children • za
8
2026-03-09 • via Nuitee
A
Andreas • solo_traveller • de
8
Cons:

Kein Kühlschrank im Zimmer

2026-03-07 • via Nuitee
P
Paul • family_with_children • za
10
2026-03-06 • via Nuitee
C
Carol • couple • gb
7
We stayed there between have been there a few years ago but wouldn’t be going there again
Pros:

The location

Cons:

Very poor breakfast. Such a shame that the large restaurant only serves bar food. The last time we stay there it has a fantastic restaurant and food was excellent.

2026-03-04 • via Nuitee