Commercial Hotel

Hotels
7.8 (274 reviews)
23 High Street , Alness , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Restaurant
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Darts
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noise issues on weekends
Limited breakfast options

Categories

Cleanliness
7.43
Several reviews mentioned cleanliness positively, though some noted issues like mold.
Service
8.4
Staff were frequently described as friendly and accommodating.
Location
8.44
Location received positive remarks for convenience, despite some comments on the surrounding area.
Room Quality
7.39
Rooms were generally comfortable but some reported issues with noise and dated decor.
Amenities
7.42
Amenities mentioned included tea and coffee making facilities; some complaints about breakfast pricing.
Value for Money
7.68
The pricing was viewed as fair, with notes on affordable options in the area.
Food and Beverage
7.93
Food quality was a highlight, but breakfast options received mixed feedback.
Overall Experience
7.7
Customers were generally satisfied, though noise issues affected their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:33

Property Description

Luxurious Accommodation
Experience comfort and elegance at Commercial Hotel in Alness. Our property offers a restaurant, bar, and free WiFi. Each room features a flat-screen TV, kettle, and a private bathroom with free toiletries.

Delicious Dining Options
Start your day with a continental breakfast served fresh every morning. Indulge in culinary delights at our on-site restaurant or unwind with a drink at the bar.

Convenient Location
Located just 34.7 km from Inverness and 43.6 km from Inverness Airport, our hotel is easily accessible for travelers. Don't miss out on a memorable stay at Commercial Hotel - book now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 274 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.68
Food and Beverage: 7.93
Overall Experience: 7.7
N
Nicholson • extended_group • gb
7
Very good value for money
Pros:

Very clean, great staff and good showers

2026-06-06 • via Nuitee
M
Mark • couple • gb
8
2026-06-03 • via Nuitee
L
Louise • couple • gb
7
A comfortable well kept hotel with friendly staff.
Pros:

Central to Alness with good parking, just where we wanted to be

2026-06-02 • via Nuitee
J
Joanna • solo_traveller • gb
8
2026-06-01 • via Nuitee
D
Dieter • solo_traveller • de
3
2026-06-01 • via Nuitee
D
Daniel • solo_traveller • gb
6
2026-05-30 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-05-27 • via Nuitee
M
Małgorzata • solo_traveller • pl
8
Pros:

Wygodne łóżka, dobra lokalizacja.

Cons:

Przed dwa noclegi była tylko zimną wodą, dlatego to zdecydowanie obniża ocenę pobytu.

2026-05-25 • via Nuitee
V
volkan • solo_traveller • gb
1
Pros:

Nothing

Cons:

Rooms are very dirty nothing working at all.
Sinks are blocked
Shower doesn't have hot water
Staf was very rude

Extremely noisy!!! I been to hotel for sleep i left the hotel without sleep

2026-05-24 • via Nuitee
F
Franz • solo_traveller • de
7
Pros:

Das Personal in der Bar war super Nett.
Gab uns auch Tipps für einen netten Abend Spaziergang.

Cons:

Die Dusche war schon etwas älter und daher gab es ein der ein oder andere Stelle Kalk Ablagerungen.
Duschkopf könnte erneut werden.

2026-05-23 • via Nuitee
W
Wes • solo_traveller • au
8
Would stay again. Very friendly vibe.
Pros:

Great location in centre of town, close to all you will need.

Cons:

Nothing

2026-05-18 • via Nuitee
R
Rediger • extended_group • us
5
Finding the reception and a staff member to check us in was difficult. It was ok for one night, clean and spacious.
Pros:

Free insight parking

Cons:

It’s located about a pub which was very noisy.

2026-05-18 • via Nuitee
D
Darren • family_with_children • gb
10
2026-05-14 • via Nuitee
U
Usman • solo_traveller • gb
8
Pros:

Cleanliness, location, pricing

Cons:

Checkin process

2026-05-07 • via Nuitee
M
Michelle • couple • gb
8
Brilliant value for money for a short stay over
Pros:

Staff were great and helpful.

2026-04-28 • via Nuitee
C
Claire • couple • gb
7
Clean and convenient location
Pros:

Convenient location, easy check in

Cons:

Was not warned the kitchen was not open. Main light in room not working

2026-04-06 • via Nuitee
M
Marie • couple • gb
8
2026-04-04 • via Nuitee
S
Scott • solo_traveller • gb
10
2026-04-03 • via Nuitee
R
Roland • couple • de
10
Pros:

Alles super! Großer Privatparkplatz hinter dem Hotel. Achtung, dort ist Einbahnstraße.

Cons:

Es gibt nichts zu kritisieren

2026-04-02 • via Nuitee
I
Ian • family_with_children • gb
7
Phone the establishment to check all amenities are available
Pros:

Location

Cons:

Yet another establishment stating they have a restaurant, but is not available. As a family, our main criteria is for an onsite restaurant, and once a booking is made we can’t cancel it when we find out we have to eat elsewhere. In this case, fish and chips in the pouring rain. Very disappointing

2026-03-13 • via Nuitee