Commercial Hotel

Hotels
7.8 (255 reviews)
23 High Street , Alness , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Restaurant
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Darts
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noise issues on weekends
Limited breakfast options

Categories

Cleanliness
7.43
Several reviews mentioned cleanliness positively, though some noted issues like mold.
Service
8.4
Staff were frequently described as friendly and accommodating.
Location
8.44
Location received positive remarks for convenience, despite some comments on the surrounding area.
Room Quality
7.39
Rooms were generally comfortable but some reported issues with noise and dated decor.
Amenities
7.42
Amenities mentioned included tea and coffee making facilities; some complaints about breakfast pricing.
Value for Money
7.68
The pricing was viewed as fair, with notes on affordable options in the area.
Food and Beverage
7.93
Food quality was a highlight, but breakfast options received mixed feedback.
Overall Experience
7.7
Customers were generally satisfied, though noise issues affected their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:33

Property Description

Luxurious Accommodation
Experience comfort and elegance at Commercial Hotel in Alness. Our property offers a restaurant, bar, and free WiFi. Each room features a flat-screen TV, kettle, and a private bathroom with free toiletries.

Delicious Dining Options
Start your day with a continental breakfast served fresh every morning. Indulge in culinary delights at our on-site restaurant or unwind with a drink at the bar.

Convenient Location
Located just 34.7 km from Inverness and 43.6 km from Inverness Airport, our hotel is easily accessible for travelers. Don't miss out on a memorable stay at Commercial Hotel - book now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 255 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.68
Food and Beverage: 7.93
Overall Experience: 7.7
M
Mohamamdm • solo_traveller • gb
10
2026-02-13 • via Nuitee
T
Tim • family_with_children • us
8
Very nice place with great staff.
Pros:

Staff was great! Arrived late due to a problem with another booking. Staff went out of their way to get us fed and to our rooms for some much needed rest.

Cons:

Bar downstairs and patrons were noisy in the early morning hours.

2026-01-19 • via Nuitee
C
Christopher • family_with_children • gb
10
Affordable comfortable room in a lovely area. Booking here for next visit 👍
Pros:

Nice location, very clean pretty area. Room was spacious and well layed out. Beds were comfortable with all amenities clean and working. Free parking attached to building.
I woke up about 2am (due to my boy) and could hear nothing, it's so peaceful out there!
Room was half the price of one in Inverness.
Even the locals at the bar were welcoming 😊

Cons:

Can't complain.

2026-01-19 • via Nuitee
V
Victoria • solo_traveller • gb
10
2026-01-19 • via Nuitee
B
Brenda • extended_group • gb
9
2026-01-15 • via Nuitee
R
Robert • solo_traveller • gb
7
Pros:

Location was close to my event so was easy to get to and from location.
Bed was comfortable enough.

Cons:

Pillows were not to my liking so woke with a sore neck and didnt sleep that great.
Bedside lamp didnt work so think the bulb was broken.

2026-01-12 • via Nuitee
J
Jamie • solo_traveller • gb
5
Staff where amazing room was old fashioned
Pros:

The staff where amazing and the cleaner was very good

Cons:

Very old fashioned and the tv was smaller than my iPad also very noisy till late

2026-01-11 • via Nuitee
M
Muir • extended_group • gb
10
Pros:

Friendly staff. Comfortable room.

Cons:

Nothing.

2026-01-03 • via Nuitee
J
Julie • couple • gb
8
Complaints from other guests about bar noise but we didn't have any problems (second floor).
Pros:

Didn't take up the breakfast

Cons:

nothing

2025-12-15 • via Nuitee
K
kenneth • solo_traveller • gb
10
2025-12-13 • via Nuitee
K
Kempsell • solo_traveller • gb
10
2025-12-13 • via Nuitee
J
Jamie • extended_group • gb
8
Pros:

Simple comfy warm rooms. Food was great

Cons:

Sat night noise

2025-12-08 • via Nuitee
G
Glen • solo_traveller • gb
10
Perfectly fine, clean, and convenient—I’d recommend it for short stays.
Pros:

It was clean, comfortable, and very convenient for a short stay. The location was ideal and check-in was straightforward.

Cons:

Nothing major—everything met my expectations radiator would of been good

2025-10-24 • via Nuitee
H
Hazel • family_with_children • gb
7
Comfortable beds . Staff very accommodating . Continetal breakfast , rooms good size .
Pros:

Access good for where we needed to be

Cons:

The noise of the music until really late

2025-10-24 • via Nuitee
L
Linda • couple • gb
8
Great location lovely staff dog friendly great pub - but it’s the people of Alness that make it so special
Pros:

Very comfortable bed

Cons:

It’s a traditional Scottish hotel - surprisingly the breakfast was only continental - not an issue but generally people prefer the full Scottish and there were few places around for breakfast on a Sunday

2025-10-20 • via Nuitee
S
Sheila • solo_traveller • gb
8
2025-10-14 • via Nuitee
V
Vicky • family_with_children • gb
8
Excellent
Pros:

Lovely stay, room was lovely, very clean. Excellent staff highly recommend

2025-10-12 • via Nuitee
R
ROBERT • family_with_children • gb
5
Lovely place but avoid staying Friday or Saturday nights unless you want to be kept awake half the night.
Pros:

It was a lovely spacious room and nice shower room spoilt by the excessive noise until 12.30-1am.

Cons:

I think the hotel should tell you in the listing BEFORE you book that Friday and Saturday nights are very noisy and you won’t be able to sleep until 12.30-1am. We were only told after booking confirmation received and with such limited accommodation available for the night we were staying it left us with no other option. The noise from doors slamming, people shouting and the high level of extreme noise from crazy loud music so much so the bedroom walls were vibrating! Such a shame as the restaurant attached to the hotel was absolutely first class but the lack of sound proofing in the room was really disappointing after such a nice room and lovely meal we had.

2025-09-28 • via Nuitee
J
Jodie • family_with_children • gb
4
Pros:

The room was comfortable and spacious. Nice tea and coffee making facilities in the room.

Cons:

The room was dated and a bit on the chilly side. A couple of places black mold on the base of the shower. We were right above people talking and laughing outside it was noisy. Took me a while to get to sleep. Found the Continental breakfast a bit pricey we did not have this because of the price per head.

2025-09-28 • via Nuitee
E
Elizabeth • couple • gb
6
Only there for one night it served its purpose. no breakfast available but we went to station hotel further up the road
Pros:

Staff were very friendly

Cons:

Tired looking bed very small double had to change room due to faulty heating - cold rainy day which made staying in the room uncomfortable as it wasn’t the cosiest

2025-09-16 • via Nuitee