The Crown & Greyhound by Innkeeper's Collection

Hotels
8.2 (1220 reviews)
73 Dulwich Village, Dulwich , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Room comfort concerns
Slow check-in

Categories

Cleanliness
7.7
Several comments indicated issues with cleanliness, including a dirty room and lumpy pillows.
Service
9.2
Consistently positive feedback on staff friendliness and helpfulness despite some operational delays.
Location
8.7
Location frequently praised for being convenient for various needs.
Room Quality
7.2
Multiple issues reported with room comfort, size, and features.
Amenities
8.2
Some amenities were good, like breakfast, but issues with the standard of some features noted.
Value for Money
7.7
Comments indicated that many felt it was overpriced given the quality and services provided.
Food and Beverage
8.2
Mixed reviews; great breakfast for some but poor quality mentioned by others.
Overall Experience
8.7
Generally a positive sentiment, with many expressing they would return despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:33

Property Description

Charming Terrace and British Cuisine

Nestled in London, The Crown & Greyhound by Innkeeper's Collection boasts a charming terrace and is conveniently situated near popular attractions like O2 Academy Brixton and Crystal Palace Park. Indulge in delectable British cuisine at the in-house restaurant during your stay.

Comfortable Accommodations

Each room at the hotel is thoughtfully equipped with a wardrobe, a flat-screen TV, and a private bathroom for your comfort. Enjoy the convenience of coffee and tea making facilities in every room.

Convenient Location

With Battersea just 5 km away and London City Airport a short 11 km drive, The Crown & Greyhound offers a prime location for both leisure and business travelers alike.

Book now to experience the perfect blend of comfort and convenience at The Crown & Greyhound by Innkeeper's Collection.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1220 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.7
R
Robert • couple • us
10
Pros:

room, facilities, location, and staff. breakfast was exceptionally good. overall, the pub ambience and food is great, if a little pricey.

Cons:

The first room we went into wasn't quite ready for primetime: it was missing a shower knob after the renovations. We also had a recurring issue with our key cards not working after 24 hours, so we had to go to reception twice to get them reset.

2026-03-27 • via Nuitee
M
Marie • couple • gb
10
Pros:

Newly decorated lovely room staff really nice food good location perfect

Cons:

All great

2026-03-22 • via Nuitee
J
Jo-ann • solo_traveller • gb
10
2026-03-16 • via Nuitee
G
Geraldine • couple • gb
6
Stay was good. Invoicing problem unacceptable. Some communication photos shown.
Pros:

Clean, good restaurant and food.

Cons:

Extremely cold bathroom.
A few days before staying on 30 December received notification saying booking disrupted booking cancelled. I phoned the venue who said my booking for two nights was fine all reinstated.
I received two more cancellation notifications. On arrival I paid for our two nights on my card. At that point - No one advised us that there was another booking in our name on their system. Then after we stayed I was checking my card statement and had been charged another £129. I phoned and emailed to find out why and was told we did not turn up and were charged. I got nowhere at all with the venue or booking.com who would not refund. It is clear that the venue put in another (duplicate ) booking for the 4&5 Jan 26 when I phoned on 30 Dec to check on our booking made in August 25 was okay.
I contacted my card issuer to sort it out. Which they did.
This I find completely unacceptable and suspected a scam.

2026-03-04 • via Nuitee
A
ALASDAIR • family_with_children • gb
8
We travelled for a funeral from Nottingham and the food, drink and especially staff were all great.
Pros:

Great breakfast, excellent location.

Cons:

The WiFi and phone reception was literally the only thing that could be faulted and the lack of it meaning temporarily that only cash payments were possible.

2026-02-27 • via Nuitee
L
Les • couple • gb
8
2026-02-24 • via Nuitee
L
Liz • family_with_children • gb
10
2026-02-23 • via Nuitee
A
Anthony • family_with_children • gb
9
Pros:

Very clean and well equipped.

Cons:

Communication was poor, we left an item in the room by mistake and called to see if it was still in the room, and did not receive any call back, and it was very hard to claim back our lost property, we never did get it back.
Communication was very poor.

2026-02-13 • via Nuitee
R
Raymond • couple • gb
9
It was fine
Pros:

Evening meal and breakfast ok

Cons:

The stairs

2026-02-10 • via Nuitee
K
Katy • family_with_children • gb
9
Pros:

Lovely place and friendly staff

2026-01-29 • via Nuitee
P
Paul • couple • gb
9
Great experience would recommend 100%
Pros:

Lovely old pub and great friendly staff

Cons:

The walk to room 20 on top floor

2026-01-29 • via Nuitee
M
mary • couple • gb
9
Quiet and clean accommodation .
Pros:

In exactly the right place for my needs

Cons:

Liked it all

2026-01-28 • via Nuitee
R
richard • couple • gb
10
2026-01-27 • via Nuitee
D
Diane • family_with_children • gb
8
2026-01-26 • via Nuitee
A
Ashton • couple • gb
10
Pros:

Had a fabulous welcome.
In the heart of Dulwich village. Perfect location.
Great room. Beautiful high ceilings.

Cons:

Only minor thing. View of laundry bags from window.

2026-01-25 • via Nuitee
J
JOHANNE • couple • gb
10
2026-01-20 • via Nuitee
C
Camilla • solo_traveller • dk
8
Pros:

Der var rent, meget plads på værelset. Dejligt badeværelse og området var hyggeligt og tæt på små butikker og restauranter

Cons:

Ikke noget

2026-01-20 • via Nuitee
N
Nick • solo_traveller • gb
10
2026-01-20 • via Nuitee
N
Neil • couple • gb
7
Overall great trip - loved the location.
Pros:

Great location and nice breakfast facilities.

Cons:

Property was tired and there was a function on which kept us awake.

2026-01-19 • via Nuitee
J
James • family_with_children • gb
10
2026-01-19 • via Nuitee