Le Clos Des Sens

Hotels
8.6 (16 reviews)
13, Rue Jean Mermoz , Annecy , fr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great staff service
Wonderful location
Cons:
Lack of warmth in atmosphere
Food quality in fine dining disappointing

Categories

Cleanliness
7.73
The atmosphere is described as lacking warmth, which affects cleanliness perception.
Service
9.2
Guests praised the staff for being professional and attentive to details.
Location
9.24
The location was wonderful, with preferred views highlighted.
Room Quality
8.69
Room features such as the Mountain View were appreciated.
Amenities
8.72
The amenities offered include thoughtful gifts which enhanced the stay.
Value for Money
8.68
Provided good value given the quality of service and amenities.
Food and Beverage
7.73
Food experience was rated lower due to discontent with the fine dining experience.
Overall Experience
8.8
Overall a pleasant stay with willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:55

Property Description

Luxurious Break in Annecy-le-Vieux

Sophisticated Rooms with Spa Baths
Indulge in the comfort of spacious rooms adorned with rich materials and cozy wooden features, complemented by a contemporary fireplace. Each room boasts a luxurious spa bath for your relaxation.

Gourmet Dining Experience
Treat your taste buds at our gourmet restaurant, serving delicate dishes of modern and creative cuisine. Dine in style in the elegant dining room or amidst the serene garden setting.

Easy Access to Leisure Activities
Explore the beauty of Annecy Lake and the Aravis mount with a plethora of leisure activities such as water sports and hiking at your doorstep.

Book your luxurious stay at Le Clos Des Sens for an unforgettable experience.

Important information:

Please note that guests wishing to dine on their night of arrival must reserve a table in advance.

The restaurant is open as follow:
- in the evening Tuesday to Saturday, from September until June
- in the evening Tuesday to Sunday, in July and AugustPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an existing bed.
    Children from 3 years old to 17 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 16 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.8
R
Roberto couple br
9
2026-01-26 via Nuitee
X
xavier family_with_children fr
10
Très bel établissement à recommander.
Pros:

La chambre était magnifique équipée d'une cheminée et spacieuse.

2026-01-23 via Nuitee
D
Daria couple ch
10
Perfect place for the long weekend getaway
Pros:

Room was amazing - beautiful view, fireplace, jacuzzi, balcony - perfect location for a long weekend! Dinner! A 9 course meal with such variety of tastes, textures, such a pleasure to compliment our stay! A bit pricey though.

Cons:

N/a

2026-01-21 via Nuitee
I
Ivan couple ch
9
2026-01-12 via Nuitee
J
Jean-Denis couple ch
10
2025-12-18 via Nuitee
D
Dr. Rojda couple de
6
Sterne Restaurant übertrieben!
Pros:

Eigentlich ist die Idee toll, aber das Konzept passt zu dem Hotel und d. Personal nicht!

Cons:

Das Personal ist wie die Soldaten! Es ist kein warmes Atmosphäre dort. Sterne Restaurant gibt es besser und leckerer! Meiner Meinung nach waren die Sterne nicht angemessen. Ich kann aus Erfahrung vergleichen!

2025-12-14 via Nuitee
F
Fabien couple fr
10
2025-09-28 via Nuitee
A
Ahmad couple kw
10
Pros:

1-They treated us as real guests ! They never ask for credit cards to block our money, or pay deposit, although , we had our dinner in the 3 stars Mechlin restaurant and the cost was over 600 €, no one asks us to sign anything, all was charged to the room, professional staff, they spot what you like and what you don’t, like our drinks on the breakfast for the next day, they pay attention for the details.
2- They granted us gifts, desserts, cakes, with a nice message left on the table informing us that there is a gift for us in the mini bar.
3- so friendly staff, we love everything from the moment we checked in, to the moment we check out, also a gift from the garden upon our check out.
Amazing hotel, last but not least the location was wonderful, our room was Mountain View, Definitely would come back again

Cons:

I can’t think of anything.

2025-08-22 via Nuitee
I
Ismael couple es
9
2025-07-22 via Nuitee
H
Heather young couple au
8
Good not Great
Pros:

Comfortable. Small fruit tarts provided each day as treats.

Cons:

Even though we booked months before,we were given a bad room in the attic with skylights instead of windows, an internal spiral stair and a huge spa bath taking up most of the space. The secondroom was better but still had the huge circular spa in it that we had to walk around. Previous guests personal things had not been left and not





found by the cleaners. It was good but not great. Tram to town was easy. The restaurant was amazing.

2025-05-22 via Nuitee
N
Nicola family with young children gb
7
Nice stay, We probably will not be back.
Pros:

Food is exceptional, but I would not say it is appropriate for young families.
The room was really beautiful

Cons:

I asked probably 4 times about dinner at the hotel, which we booked when someone called asking if we would like a table. No one ever showed me a menu or discussed the process of dinner. It was not appropriate for children: 9 course menu over 4 hours! I asked and asked and everyone said it was absolutely fine for children.i do not feel I was given any information relevant to dining in the restaurant and would have cancelled our table had I known. Frustrating. Hugely expensive as our kids - no surprise- didn't eat their food. BUT wonderful food and service and perfect for adults 👌

2024-09-12 via Nuitee
A
Andy review category business travellers gb
10
Exceptional
Pros:

Lovely staff

Cons:

No cancellations policy

2024-07-04 via Nuitee
E
Emma young couple gb
9
I would recommend this hotel to any foodie’s wanting to enjoy a great experience and a lovely stay.
Pros:

Due to the one way system, you are directed to the car park before you realise that there is a place to pull in in front of the hotel and unload. As such, we drove down the steep slope to the small car park and parked the car ourselves. Once inside we were greeted very nicely by the front desk and shown to our room. What a room! It was such a great space, we could see the car and the pool and beyond lovely views, it also had a small terrace which would have been lovely if warmer.
There is a delightful downstairs terrace to have a drink before your meal and we were lucky with the weather.
The dinner was excellent and we had the tasting menu and went all in, it was great. I think with these things, when there are so many courses, there are bound to be some you don’t like as much as the other. Salmon with snail on top… I like both individually but it didn’t work together to my taste.
The breakfast was the best, really loved the way it was presented and to be given a delicious cake inside a box on leaving was also a really nice touch. This is foodie heaven!

Cons:

I am a hotel designer and I write this with the best intentions. The walk though shower, was a bit tricky and I often ended up walking though it like a corridor...as such that it felt like the shower was in a corridor! The TV would have been better above the fireplace, it was a little too far and too small. The wardrobe could be fitted out much better, the wallpaper detail on the doors for me lacked five star detailing. I filled the hot tub but couldn’t get it to work… I just had a bath!

2024-06-01 via Nuitee
K
Kathleen young couple gb
10
Exceptional
2023-06-06 via Nuitee
L
Léti young couple fr
5
not worth the price
Pros:

The room and view were nice. Location is too.

Cons:

No cocktails apart from their own "maison" one, no gluten free apéro options, no lactose free apéro options, staff was too young and couldn't come up with a solution for us. The bathtub in our room was leaking. Nothing was offered when I mentioned this during checkout. This hotel is definitely not worth its price. we couldn't believe it's a 5* one.

2023-03-14 via Nuitee
S
Saleh young couple sa
8
Very good
2022-12-03 via Nuitee