Kurhotel Sonnmatt Luzern

Hotels
7.7 (29 reviews)
Hemschlenstrasse , Luzern , CH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Calm atmosphere
Kind staff
Flexible to requests
Cons:
Lack of kettle in room

Categories

Cleanliness
6.89
General standard quality for this hotel tier, but a negative sentiment regarding lack of amenities affects cleanliness.
Service
8.37
Positive sentiment about kindness of staff and flexibility for special requests.
Location
8.41
The setting is appreciated as calm and pleasant.
Room Quality
7.55
Standard quality for this hotel tier, no specific negative or positive sentiment mentioned.
Amenities
7.38
Lack of kettle in the room was mentioned, slightly impacting the overall perceived amenities.
Value for Money
7.84
General perception aligns with good value for the experience provided.
Food and Beverage
7.59
No specific comments on food and beverage, considered standard quality for this hotel tier.
Overall Experience
7.56
Overall positive experience despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:16

Property Description

Scenic Views and Wellness Retreat
Hotel Sonnmatt Luzern offers breathtaking views of Lake Lucerne and the mountains, providing a tranquil setting for a wellness retreat.

Luxurious Amenities
Indulge in the hotel's fitness and spa area, relax in the indoor pool, and enjoy the convenience of a free shuttle service to explore the vibrant city of Luzern just 5 km away.

Culinary Delights and Convenience
Savor delicious meals at Restaurant Pilatus, unwind at the café bar, and benefit from a free WiFi connection throughout the property.

Experience serenity and luxury at Hotel Sonnmatt Luzern. Book your stay now to unwind in the midst of nature and enjoy top-notch facilities.

Important information:

Please note that the hotel provides an hourly free shuttle service from and to Lucerne Train Station every day from 09:00 until 17:00, except on Sundays.

Please note that this hotel specializes on guests aged 70 and above.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 29 reviews
Cleanliness: 6.89
Service: 8.37
Location: 8.41
Room Quality: 7.55
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 7.59
Overall Experience: 7.56
Y
Yvonne • solo_traveller • de
9
2026-10-25 • via Nuitee
A
Andrea • solo_traveller • it
9
Cons:

Breakfast

2026-10-15 • via Nuitee
Y
Yoram • couple • il
4
אכזבה והטעיית לקוחות
Pros:

המלון נמצא מעל לוצרן , משקיף על נוף מרהיב וטובל בדשא ונוף.
החדר גדול ומרווח.

Cons:

המלון למעשה משמש כבית הבראה לשיקום ולגיל השלישי. זה לא ברור מהפרסום בבוקינג שמגדיר את המקום כמלון ספא 4 כוכבים.
ארוחת הבוקר די בסיסית לעומת מלונות אחרים שהתארחנו בשוויץ.

2026-10-11 • via Nuitee
V
Veronika • solo_traveller • de
10
Pros:

Wuderschöner Ort, mit fantastischer Aussicht und nettes Personal. Mein Aufenthalt war kurz aber sehr erholend !

2026-09-14 • via Nuitee
F
Fortunato • solo_traveller • it
10
Pros:

Tutto

2026-09-07 • via Nuitee
M
Marilyn • family_with_children • gb
8
A great few days spent exploring Luzern. The weather was lovely for most of our stay.
Pros:

There was a good breakfast selection available including pastries, cereal, fruit, eggs and bacon. It was self service so you could select what you wanted to eat and drink.
The hotel also had a shuttle service that you could use to get into Luzern.

Cons:

It would have been good if the shuttle service operated for a little longer during the day. It finished too early in the evening. You definitely need some form of transport to get to and from the hotel based on it's location.
There wasn't really anything that I disliked.

2026-08-22 • via Nuitee
F
Fabien • family_with_children • fr
8
un hôtel bien placé et une chambre confortable
Pros:

La chambre est très confortable, la vue est splendide sur le lac des quatre cantons, la proximité avec lucerne et les principaux lieux touristiques, mais aussi le point de départ de randonnées au sein d'un parc splendide et à côté du golf de Lucerne.

Cons:

Booking devrait signaler bien plus explicitement que c'est, certes un hôtel 4 étoiles supérieur, mais que c'est surtout un établissement de cure pour les personnes âgées. Après avoir payé la localisation, c'est la direction de l'hôtel qui nous l'a signalé très aimablement par mail avant notre arrivée. Cela ne nous a pas gêné outre mesure pour notre séjour, mais cela pourrait être gênant pour un couple avec de jeunes enfants

2026-08-04 • via Nuitee
R
regis • solo_traveller • fr
10
2026-08-02 • via Nuitee
C
Clara • couple • ch
1
2026-07-25 • via Nuitee
A
Abdullah • couple • sa
7
If you care about service and room stays, it is a perfect place.
Pros:

The place is exceptional and you would find all high quality services you need.

Cons:

It is more like elder people care center not a hotel. It is full of a great grandparents who has people to take care of them.

2026-07-08 • via Nuitee
M
Mark • couple • gb
10
2026-07-06 • via Nuitee
R
Robert • extended_group • ch
9
2026-06-17 • via Nuitee
U
Ute-Konstanze • couple • de
10
Wer Ruhe sucht mit atemberaubentem Blick ist genau hier richtig.
Pros:

Traumhafter Blick , absolut ruhig mit Vogel Gezwitscher und Kuhglocken Klang !
Am Abend zum Dinner mit dem Auto 4 min an den See

2026-05-31 • via Nuitee
J
Jean-Marie • solo_traveller • ch
10
très agréable.
Pros:

le calme, le cadre, et la gentillesse du personnel, l'établissement se montre flexible pour les demandes pariculière.

Cons:

Manque une bouilloire dans la chambre. mais c'est vraiment pour dire quelque chose!

2025-10-26 • via Nuitee
P
Pieter • solo_traveller • nl
8
2025-10-04 • via Nuitee
R
Reza • couple • ae
7
2025-08-10 • via Nuitee
L
Leyla • couple • az
10
2025-07-12 • via Nuitee
S
Simon • solo traveller • gb
5
Pricey
Pros:

I needed a bed as I had travelled miles on my motorbike, it was nearby so that's why I booked it.

Cons:

It was all elderly people there, I wouldn't have booked if I'd known.
Very expensive to stay but it is Switzerland!

2025-06-21 • via Nuitee
M
Millie • young couple • hk
9
Wonderful stay!
Pros:

Quiet location. Big park in front of the hotel which is good for morning or evening stroll. Spacious & clean room. Comfy bed. Modern bathroom. Plenty of parking spaces. Welcome fruits!

Cons:

Food was a bit salty in the restaurant.

2024-10-23 • via Nuitee
G
Gillian • young couple • gb
4
We kept away from the hotel as much as possible.
Pros:

The view was the most amazing we've had anywhere in the world.

Cons:

It wasn't made clear at booking that this hotel specialises in hosting the elderly & those rehabilitating from illness; had this information been at the forefront we wouldn't have made a booking. The atmosphere wasn't conducive to a holiday & put a dampener on our visit to Switzerland that has left a lasting impression.

2024-09-23 • via Nuitee