Hotel Alpha

Hotels
8.2 (3470 reviews)
Zähringerstrasse 24 , Luzern , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise issues
Limited room quality

Categories

Cleanliness
7.94
Generally clean, but some rooms had issues with shared bathrooms.
Service
8.61
The staff was very friendly and accommodating.
Location
8.76
Great location in the heart of the city, near attractions.
Room Quality
7.7
Rooms are functional but some report noise and discomfort in shared facilities.
Amenities
7.93
Basic amenities are provided, but some guests noted limitations.
Value for Money
8.39
Good value for the price, especially considering location.
Food and Beverage
8.14
Breakfast received good reviews, though some found it limited.
Overall Experience
8.11
Overall a pleasant stay with positive feedback on various fronts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:45

Property Description

Historic Charm and Modern Comfort
Step into the timeless elegance of Hotel Alpha, established in 1903, offering a serene retreat just a short stroll away from Lucerne's historic center. Enjoy the blend of classic architecture and modern amenities, including free WiFi throughout the property.

Comfortable Accommodations and Delicious Breakfast
Relax in our simply furnished, yet immaculately clean rooms, and start your day with a delicious buffet breakfast to fuel your adventures. Need a hot beverage? Just request an electric kettle from our friendly reception staff.

Convenient Location and Local Dining
Conveniently located within a 10-minute walk from the train station, Hotel Alpha also offers easy access to various local restaurants for a taste of Lucerne's culinary delights. Experience the perfect balance of tranquility and accessibility during your stay with us!

Ready to immerse yourself in the charm of Hotel Alpha? Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 20 per person per night when using an existing bed.
    Children from 12 years old to 15 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 20 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 30 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 34 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

Location

Guest Reviews

8.2
Based on 3470 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.76
Room Quality: 7.7
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.11
R
R. Eichmann • family_with_children • ch
10
Pros:

Das sehr freundliche und unkomplizierte Personal

2026-02-14 • via Nuitee
M
Martin Bär • solo_traveller • ch
9
2026-02-12 • via Nuitee
V
Viktoriya • solo_traveller • pl
10
Good location , awesome host
2026-02-11 • via Nuitee
O
Ondřej • solo_traveller • cz
8
2026-02-08 • via Nuitee
C
Cattleya • couple • be
7
Pros:

Simple, good for 1 night, bathroom outside the room but clean.

Cons:

quality-price.

2026-01-31 • via Nuitee
G
Gianfranco • family_with_children • it
8
Pros:

La ubicación y el desayuno

Cons:

El baño compartido

2026-01-30 • via Nuitee
L
Luca • solo_traveller • it
8
Relax
Pros:

La pulizia è l’ubicazione

Cons:

Sono stato sfortunato a trovare Vicini di camera un po’ invadenti

2026-01-29 • via Nuitee
K
Kuzey • solo_traveller • tr
7
Pros:

Tesisin konumu çok iyi, yürüyerek veya herhangi bir otobüse atlayarak Merkez Gar a gidebilirsiniz.

Cons:

Odaların yalıtımı çok ama çok kötü. Yan odada ki konaklayan kişi telefonla birini aradığı zaman bile sizde duyuyorsunuz bu sebepten dolayı uyumakta zorlandım.

2026-01-27 • via Nuitee
S
Simon • solo_traveller • ch
8
2026-01-26 • via Nuitee
H
Heineck • couple • br
10
2026-01-26 • via Nuitee
E
Evelyn • solo_traveller • de
10
2026-01-26 • via Nuitee
G
Gilma Ladys • solo_traveller • pa
8
Buena ubicación, buen desayuno, limpio y organizado.
Pros:

La relación, calidad precio y ubicación.

Cons:

Lo único que me generó incomodidad fue el baño compartido, pero fue algo que al reservar no vi, así que no es tema del hotel y había una ventana donde entraba demasiada claridad, era transparente.

2026-01-25 • via Nuitee
I
Ivan • family_with_children • be
9
Fantastic location for a reasonable price and parking option
Pros:

Very nice hotel in the middle of Luzern -- walking distance to the city center, lake promenade and central station.
Has everything you need... and if it does not have it - probably you just do not need it.
Staff is helpful. Hotel provides public transport tickets (included) that allows you taking all means in the greater Luzern area : buses, trams, trains and even boats. Super option to avoid driving around. We left the car at the hotel's parking for a reasonable 15 CHF/day.
Breakfast is delicious and calm.
Showers, toilets and rooms were impeccably clean (we had an option with shower on the floor).
Would recommend to others and gladly come back again!

Cons:

Would be nice to add some elements of coziness and small design to the rooms, and maybe a quick paint refreshment.

2026-01-25 • via Nuitee
M
Martin • solo_traveller • at
9
2026-01-25 • via Nuitee
E
Emma • solo_traveller • hu
8
Pros:

Csendes és biztonságos környéken, 10 perc sétára az óvárostól. A személyzet készséges és kedves volt, a szoba és zuhanyzó rendkívül tiszta volt és jól felszerelt, és meglepetésemre a szobámhoz még egy erkély is tartozott, szép kilátással! Solo utazók számára ideális!:)

Cons:

A reggelinél nem volt kifejezetten nagy választék, de minden finom volt és jó minőségű. A szobák hangszigetelése viszont elég rossz, minden áthallatszott a szomszédból.

2026-01-24 • via Nuitee
K
Ksenia • family_with_children • ua
3
Pros:

Розташування хороше, приблизно до 2 км від головного вокзалу Люцерна.
Персонал привітний та створює доброзичливу атмосферу.
Додаткова плата за домашніх тварин не потрібна. Це дуже приємно.

Die Lage ist gut, etwa 2 km vom Hauptbahnhof Luzern entfernt.
Das Personal ist freundlich und schafft eine angenehme Atmosphäre.
Für Haustiere wird keine zusätzliche Gebühr verlangt, was sehr erfreulich ist.

Cons:

В коридорі неприємний аромат тютюну.
Кімната для двох людей,- були два ліжка, які стояли разом, але будь-який рух і вони розїзджалися в різні сторони. Так відпочити складно.
Під ліжком трохи пилу.
Im Flur gibt es einen unangenehmen Tabakgeruch.
Das Zimmer für zwei Personen hatte zwei Betten, die zusammengestellt waren, sich jedoch bei jeder Bewegung in verschiedene Richtungen verschoben. Dadurch ist es schwierig, sich gut zu erholen.
Unter dem Bett war etwas Staub.

2026-01-24 • via Nuitee
U
Uta • solo_traveller • de
8
Schöner Kurzurlaub in Luzern
Pros:

Die Sauberkeit und die Freundlichkeit. Habe mich willkommen gefühlt.

2026-01-23 • via Nuitee
R
Regula • solo_traveller • ch
10
2026-01-23 • via Nuitee
X
XIAOKANG • solo_traveller • jp
10
thanks
2026-01-23 • via Nuitee
S
Simone • solo_traveller • de
10
2026-01-22 • via Nuitee