Hotel Alpha

Hotels
8.2 (3515 reviews)
Zähringerstrasse 24 , Luzern , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise issues
Limited room quality

Categories

Cleanliness
7.94
Generally clean, but some rooms had issues with shared bathrooms.
Service
8.61
The staff was very friendly and accommodating.
Location
8.76
Great location in the heart of the city, near attractions.
Room Quality
7.7
Rooms are functional but some report noise and discomfort in shared facilities.
Amenities
7.93
Basic amenities are provided, but some guests noted limitations.
Value for Money
8.39
Good value for the price, especially considering location.
Food and Beverage
8.14
Breakfast received good reviews, though some found it limited.
Overall Experience
8.11
Overall a pleasant stay with positive feedback on various fronts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:45

Property Description

Historic Charm and Modern Comfort
Step into the timeless elegance of Hotel Alpha, established in 1903, offering a serene retreat just a short stroll away from Lucerne's historic center. Enjoy the blend of classic architecture and modern amenities, including free WiFi throughout the property.

Comfortable Accommodations and Delicious Breakfast
Relax in our simply furnished, yet immaculately clean rooms, and start your day with a delicious buffet breakfast to fuel your adventures. Need a hot beverage? Just request an electric kettle from our friendly reception staff.

Convenient Location and Local Dining
Conveniently located within a 10-minute walk from the train station, Hotel Alpha also offers easy access to various local restaurants for a taste of Lucerne's culinary delights. Experience the perfect balance of tranquility and accessibility during your stay with us!

Ready to immerse yourself in the charm of Hotel Alpha? Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 20 per person per night when using an existing bed.
    Children from 12 years old to 15 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 20 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 30 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 34 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

Location

Guest Reviews

8.2
Based on 3515 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.76
Room Quality: 7.7
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.11
P
Pascal • solo_traveller • fr
8
Pros:

Personnel accueillant,
Très bien situé, Petit déjeuner copieux (en libre service), Mise à disposition gracieuse d’une carte de libre circulation dans les transports lucernois

2026-04-08 • via Nuitee
M
Matias • solo_traveller • cl
10
Pros:

Está hermoso ! Queda a 13 mint caminando de la estación de tren y a 10 mint del centro

Cons:

Nada, todo muy ordenado

2026-04-06 • via Nuitee
J
Jean-Rémy • family_with_children • ch
9
Pros:

Service et confort tout à fait correct pour le prix.

Cons:

Rien de spécial

2026-04-06 • via Nuitee
E
Elena • couple • es
7
Hotel correcte
Pros:

La mida de, l'habitació i la amabilitat del personal

Cons:

El lavabo està fora de l'habitació.
L'esmorzar no es gaire variat.

2026-04-05 • via Nuitee
B
Bronislava • family_with_children • cz
10
Pros:

Poloha hotelu, klidná čtvrť, vše v pořádku.

2026-04-05 • via Nuitee
T
Thamires • solo_traveller • br
10
Pros:

The staff is friendly and the hotel is clean. Location is awesome and the check in is early in the afternoon, which is great.
If you work remotely they have a meeting room where you can work. I found it great.

2026-04-05 • via Nuitee
M
Mattia • solo_traveller • ch
10
2026-04-04 • via Nuitee
K
Kankamol • solo_traveller • ch
8
2026-04-03 • via Nuitee
H
Hans-Joschi • solo_traveller • ch
4
Pros:

Das Hotel ist durchschnittlich

Cons:

Bett extrem schlecht Frühstück wirklich minimal und sehr wenig Auswahl

2026-04-02 • via Nuitee
P
Petra • solo_traveller • de
9
Pros:

Gute Lage, sauber, gutes Frühstück. Freundliches Personal.

2026-04-01 • via Nuitee
D
Daniele • solo_traveller • it
8
2026-04-01 • via Nuitee
A
Andrea • family_with_children • de
8
2026-03-31 • via Nuitee
N
Nicole • solo_traveller • ch
9
Pros:

Sehr netter Empfang, ruhig, gutes Frühstück

Cons:

Es bräuchte so wenig, um das Zimmer ein wenig liebevoller zu gestalten.

2026-03-30 • via Nuitee
S
simao4 • solo_traveller • de
8
Für einen kurzen Aufenthalt absolut ok. Zentral gelegen+ Super hilfsbreite Rezeption
Pros:

Sehr angenehmer Empfang, professionell und äußerst hilfsbereit. Hatte mein Zimmer direkt gegenüber vom Bad. Alles war sehr sauber- das ist für mich das Wichtigste. Auch das Frühstück war absolut aureichend.

Cons:

Betten fast etwas zu weich

2026-03-30 • via Nuitee
T
Thaís • solo_traveller • br
7
2026-03-27 • via Nuitee
C
Cafer • extended_group • ch
10
2026-03-25 • via Nuitee
A
AHMED • solo_traveller • eg
9
Pros:

Staff and receptionist were really very helpful and cooperative.

2026-03-25 • via Nuitee
R
Robertus • solo_traveller • ch
8
2026-03-23 • via Nuitee
C
Carina • solo_traveller • de
7
Pros:

Die Lage ist super und das Frühstück im Preis inkl. ist fand ich toll.

Cons:

Es hat ein wenig die Atmosphäre einer Jugendherberge, dass es nicht so gemütlich macht. Alles ein wenig sehr steril.

2026-03-23 • via Nuitee
H
hazal • solo_traveller • tr
7
Pros:

Lokasyon , temizliği ve kahvaltısi güzeldi.
Su ısıticisi yok ama isteyince veriyorlar
Duş ortak ama kadın & erkek ayrı ve kimseyle denk gelmedim

Cons:

Genel olarak güzeldi ama odaya 1 şişe su bırakabilirlerdi

2026-03-21 • via Nuitee