Hotel Alpha

Hotels
8.2 (3722 reviews)
Zähringerstrasse 24 , Luzern , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise issues
Limited room quality

Categories

Cleanliness
7.94
Generally clean, but some rooms had issues with shared bathrooms.
Service
8.61
The staff was very friendly and accommodating.
Location
8.76
Great location in the heart of the city, near attractions.
Room Quality
7.7
Rooms are functional but some report noise and discomfort in shared facilities.
Amenities
7.93
Basic amenities are provided, but some guests noted limitations.
Value for Money
8.39
Good value for the price, especially considering location.
Food and Beverage
8.14
Breakfast received good reviews, though some found it limited.
Overall Experience
8.11
Overall a pleasant stay with positive feedback on various fronts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:45

Property Description

Historic Charm and Modern Comfort
Step into the timeless elegance of Hotel Alpha, established in 1903, offering a serene retreat just a short stroll away from Lucerne's historic center. Enjoy the blend of classic architecture and modern amenities, including free WiFi throughout the property.

Comfortable Accommodations and Delicious Breakfast
Relax in our simply furnished, yet immaculately clean rooms, and start your day with a delicious buffet breakfast to fuel your adventures. Need a hot beverage? Just request an electric kettle from our friendly reception staff.

Convenient Location and Local Dining
Conveniently located within a 10-minute walk from the train station, Hotel Alpha also offers easy access to various local restaurants for a taste of Lucerne's culinary delights. Experience the perfect balance of tranquility and accessibility during your stay with us!

Ready to immerse yourself in the charm of Hotel Alpha? Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 20 per person per night when using an existing bed.
    Children from 12 years old to 15 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 20 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 30 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 34 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

Location

Guest Reviews

8.2
Based on 3722 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.76
Room Quality: 7.7
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.11
J
JMBO solo_traveller ch
8
2026-07-18 via Nuitee
A
Alejandra family_with_children ec
9
Alojamiento correcto para la ciudad :)
Pros:

Mucho orden y limpieza, comodidad y una área preciosa en la que estaba ubicado.

Cons:

No se podía usar la televisión para mirar partidos del mundial. La sala de TV era muy limitada y un par de veces la vi sucia.

2026-07-18 via Nuitee
J
Johann couple de
9
2026-07-18 via Nuitee
M
martin solo_traveller ie
8
2026-07-18 via Nuitee
D
Dawn solo_traveller us
9
Pros:

The quiet location, breakfasts good, service excellent.
From the top floor, we had views of the Alps and Mt Pilatus

Cons:

We were on the top floor and the hot temperatures penitrated through the ceiling... making the room extra hot. But we had a corner room, and we could open wide all three sets of windows.

2026-07-17 via Nuitee
R
Rudy solo_traveller nl
8
Komen zeker terug!
Pros:

Heerlijke bedden, super schoon, net ontbijt en op loopafstand naar het centrum

Cons:

Niks viel tegen, alleen moet je even schakelen omdat er een gedeeld toilet en douche zijn. Eigenlijk viel het reuze mee, het is net als op de camping

2026-07-15 via Nuitee
T
Tracy solo_traveller ch
8
2026-07-15 via Nuitee
I
Innes solo_traveller nz
8
Pros:

The location was really good, and easy walk up the main street to get there from the main Lucerne train station. The facilities were clean and the shared bathroom were no problem for us. The breakfasts were really good, everything we needed.

Cons:

The only issue we had was the fact that our room had no air conditioning and we were there in an unusally and exceptionally hot summer. So sleeping during our 3 night stay was difficult.

2026-07-15 via Nuitee
J
Jiri family_with_children cz
5
2026-07-15 via Nuitee
S
SDR13 solo_traveller be
7
Pros:

Vriendelijk personeel, goede ligging, deftig ontbijt, propere kamers en gedeelde badkamer.

Cons:

De airco waarvan gesproken wordt, is eerder een klein toestelletje dat weinig uitdoet. Het was nog enorm zweten op de kamers. We vinden het ook iets nr de duurdere kant voor kamers met gedeelde badkamer.

2026-07-15 via Nuitee
M
Miroslav couple cz
7
2026-07-15 via Nuitee
K
Karl solo_traveller de
7
2026-07-14 via Nuitee
I
Ishan Anjana solo_traveller de
10
2026-07-14 via Nuitee
B
Brenton solo_traveller us
9
Really great hotel with great accommodations and staff!
Pros:

Great value, very friendly staff.

Cons:

Not to any fault of the hotel, I understand it’s not standard in Lucerne, but the lack of AC and only having a small fan in the room made the heat very hard to handle.

2026-07-13 via Nuitee
H
Hugo solo_traveller au
8
2026-07-13 via Nuitee
C
Craig couple us
8
The breakfast was really good!
Pros:

Location, cleanliness and friendliness.

Cons:

It was very warm at night and only had one small fan.

2026-07-12 via Nuitee
M
MARC solo_traveller be
8
2026-07-12 via Nuitee
F
fanny couple co
10
Normal
Pros:

Ubicación

Cons:

El desayuno sin huevos

2026-07-12 via Nuitee
Q
Qundi solo_traveller cn
10
2026-07-10 via Nuitee
A
Arzu couple tr
9
2026-07-10 via Nuitee