Hotel Alpha

Hotels
8.2 (3776 reviews)
Zähringerstrasse 24 , Luzern , CH

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise issues
Limited room quality

Categories

Cleanliness
7.94
Generally clean, but some rooms had issues with shared bathrooms.
Service
8.61
The staff was very friendly and accommodating.
Location
8.76
Great location in the heart of the city, near attractions.
Room Quality
7.7
Rooms are functional but some report noise and discomfort in shared facilities.
Amenities
7.93
Basic amenities are provided, but some guests noted limitations.
Value for Money
8.39
Good value for the price, especially considering location.
Food and Beverage
8.14
Breakfast received good reviews, though some found it limited.
Overall Experience
8.11
Overall a pleasant stay with positive feedback on various fronts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:45

Property Description

Historic Charm and Modern Comfort
Step into the timeless elegance of Hotel Alpha, established in 1903, offering a serene retreat just a short stroll away from Lucerne's historic center. Enjoy the blend of classic architecture and modern amenities, including free WiFi throughout the property.

Comfortable Accommodations and Delicious Breakfast
Relax in our simply furnished, yet immaculately clean rooms, and start your day with a delicious buffet breakfast to fuel your adventures. Need a hot beverage? Just request an electric kettle from our friendly reception staff.

Convenient Location and Local Dining
Conveniently located within a 10-minute walk from the train station, Hotel Alpha also offers easy access to various local restaurants for a taste of Lucerne's culinary delights. Experience the perfect balance of tranquility and accessibility during your stay with us!

Ready to immerse yourself in the charm of Hotel Alpha? Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3776 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.76
Room Quality: 7.7
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.11
G
Giuditta • solo_traveller • ch
10
2026-10-30 • via Nuitee
A
Anna • couple • it
8
2026-10-30 • via Nuitee
R
RONNY • solo_traveller • ch
9
Unbeatable price for a stay in beautiful Lucerne!
Pros:

It is a very good value for money for a Lucerne stay, in a very quiet area.

Cons:

The equipements are old but again it is matching the price of the room, so no complaint admitted.

2026-10-30 • via Nuitee
S
Sarah • extended_group • au
9
Good.
Pros:

Close to everything we needed. Nice continental breakfast. When we were given our room it was a 3 single bed dorm style. Sharing a toilet and shower located in the hallway with other rooms on the same floor. Thankfully when we tried to open our window, and couldn’t, I reporting to reception. We were then given an upgrade to a better room at no extra cost. Thank goodness.

Cons:

When we arrived our window would not open and our room was 3 bed form style with shared shower and toilet in the hallway.

2026-10-30 • via Nuitee
D
Do • solo_traveller • vn
10
2026-10-29 • via Nuitee
A
Albert Calloni • family_with_children • it
8
2026-10-29 • via Nuitee
J
Jolita • solo_traveller • lt
8
2026-10-28 • via Nuitee
W
William • couple • ch
8
Nettes Hotel in der Nähe vom Zentrum
Pros:

Räumlichkeiten sind einfach aber sauber und gepflegt. Das Frühstück ist tip top

Cons:

Der Aussenlärm nachts. Es wurde laut gefeiert,gerufen gelärmt Autotüren geschlagen usw bis in die frühen Morgenstunden

2026-10-26 • via Nuitee
T
Thomas • solo_traveller • de
9
Preiswert und zentral
Pros:

Sehr gutes Preis-Leidtungsverhältnis unf sehr saubere Außenbäder.

2026-10-25 • via Nuitee
H
Huuk • solo_traveller • nl
7
Prima hotel, dichtbij het centrum van Luzern. Zal hier zeker nog eens terugkomen.
2026-10-24 • via Nuitee
G
Gabrielli • solo_traveller • ch
8
Pros:

Die Lage

2026-10-23 • via Nuitee
G
Grace • solo_traveller • us
7
Pros:

Good value! The rooms don’t offer much comfort, but you aren’t paying for that. Worth it for the location, relative cleanliness of the hotel, bathrooms and quality of breakfast. Would stay here again, but maybe no more than two nights.

2026-10-22 • via Nuitee
P
Priska • solo_traveller • ch
7
Für eine Nacht OK, für längeren Aufenthalt nichts für mich.
Pros:

Die Grösse des Zimmers war super, leider kein TV im Zimmer. Das Frühstücksbuffet war reichhaltig.
Ausstattung allgemein schön und sauber.

Cons:

Da auf allen Etagen das WC/duschen auf dem Gang war, und die Zimmer nicht so schalldicht waren, dauernd jemand auf die Toiletten mussten und die Zimmertüren laut zu gingen, war mit Schlaf nicht so viel, da es dadurch recht laut war. Auch die Zimmernachbarn die um 2 Uhr Nachts nachhause kamen waren sehr laut. Als ich gerade mal eingeschlafen war, bin ich dadurch wieder wachgeworden.
Schade war auch, dass das Frühstück inbegriffen war, da ich zu einem Brunch eingeladen war hätte ich auf das Frühstück verzichten können, hatte dann halt nur mal einen Caffè und Gipfel genommen.

2026-10-22 • via Nuitee
S
Simone • extended_group • it
8
2026-10-22 • via Nuitee
C
Christine • family_with_children • ch
8
Pros:

Bon petit déjeuner
Personnel très sympathique et très aidant

Cons:

Avoir des croissants au petit déjeuner.

2026-10-21 • via Nuitee
R
Rozan • solo_traveller • de
10
2026-10-20 • via Nuitee
N
Nare • solo_traveller • am
4
Okish place for a short stay
Pros:

The location was very good and the room was really clean.

Cons:

0 amenities and totally overpriced imo. No glasses, kettle or coffee maker whatsoever. The power sockets were inconveniently placed, none near the bed. For a person from the Caucasus standards it was a bit shocking.

2026-10-20 • via Nuitee
B
Betak • solo_traveller • dk
7
2026-10-20 • via Nuitee
H
Hsiao Min • solo_traveller • tw
9
Pros:

Good location and the share public place always clean

2026-10-20 • via Nuitee
J
Jessica • extended_group • us
7
Friendly staff, great location. Should have been more clear in the description about the amenities
Pros:

The location was perfect, and the complementary breakfast had good selections. We could easily walk to the river and took the bus to mount pilatus

Cons:

It was not clear in the listing when we booked that there would not be a private bathroom in our room. This was a bit of a shock when we walked into our room and realized we had to use a community bathroom/shower.

2026-10-19 • via Nuitee