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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Table tennis
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Private check-in/check-out
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Shuttle service (additional charge)
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Convenient Location and Modern Amenities
Located in Astana, Alau Hotel is a stylish 3-star hotel offering comfortable accommodation just a stone's throw away from popular attractions such as Expo 2017 Astana and Bayterek Monument. Guests can enjoy the convenience of a fitness centre and free WiFi in the air-conditioned rooms.
Comfortable Rooms with Personalized Service
Each room at Alau Hotel is thoughtfully designed with a wardrobe, desk, and flat-screen TV. Some rooms even feature a charming balcony, perfect for enjoying the city views. With a safety deposit box in every room, guests can relax and unwind in a secure environment.
Multilingual Staff and Nearby Landmarks
The friendly staff at Alau Hotel speaks English, Russian, and Turkish, ensuring a warm welcome for international guests. Situated close to Alau Ice Palace, Saryarka Velodrome, and Astana Arena, the hotel is the ideal choice for travelers interested in exploring the city's popular attractions.
Book your stay at Alau Hotel now and experience the perfect blend of comfort and convenience during your visit to Astana.
Location
Guest Reviews
Работники ресепш чудо ❤
Чисто и близко к астана арена
Местоположение и окрестности
Шумоизоляция
Чистое белье, наличие банных принадлежностей. Удобные подушки, много шкафов и полочек для вещей. Кабельное телевидение.
Сотрудники кухни выясняют отношения в присутствии гостей. Шумный обогреватель.
Единственное что понравилось это местоположение
1)Нету батарей, только на потолке механизм который персонал даже сам не понимает. Спускался спросить 0 реакций
2)Когда заселялся сказали завтра в 10:00. На следующий день пришёл на завтрак в 10, сказали завтра с 8 и конечно из еды уже почти ничего не осталось. Зачем вводить в заблуждение
3)Не помыли унитаз, пыль и грязь от прошлых людей кто отдыхал
The room was big, the staff was nice
Could be a little bit cleaner. The sink in the bathroom looked old and stained; the water from the shower was getting all over the floor, because the little piece of glass wasn’t enough to cover the outside area from water escaping the showerhead
The location is superb for accessing the Alau Ice Palace.
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