NEOS HOTEL

Hotels
9 (1099 reviews)
Kabanbay Batyra Prospekt 45/1 , Astana , kz

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Breakfast
Location
Cons:
Noise
Price
Limited Amenities

Categories

Cleanliness
8.46
Overall clean as noted but some issues reported with the service cleaning during meals.
Service
9.93
Generally positive feedback on helpfulness of staff and services provided.
Location
9.47
Convenient location mentioned in multiple reviews.
Room Quality
8.42
Room quality noted positively although some issues with noise and comfort reported.
Amenities
8.45
Many positive remarks but noted lack of certain amenities and services.
Value for Money
8.41
Concerns raised about pricing in comparison to the offerings.
Food and Beverage
9.46
Breakfast and dining options received several compliments.
Overall Experience
9.43
Overall positive sentiment despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:09

Property Description

Luxurious Accommodation with Stunning City Views

NEOS HOTEL in Astana offers a 4-star experience with a fitness centre, free private parking, and a beautiful garden. Guests can indulge in city views from the rooms, dine at the on-site restaurant, and unwind at the bar. The 24-hour front desk, airport transfers, and free WiFi ensure a seamless stay.

Comfortable Rooms with Modern Amenities

Each air-conditioned room at NEOS HOTEL is thoughtfully equipped with a desk, minibar, flat-screen TV, and a private bathroom. Guests can enjoy a relaxing sauna and partake in activities like hiking in the picturesque surroundings of Astana.

Convenient Location with Nearby Attractions

Situated close to popular landmarks like Alau Ice Palace and Astana Arena, NEOS HOTEL provides easy access to key attractions. Start your day with a delicious breakfast before exploring the vibrant city of Astana.

Book your stay at NEOS HOTEL for a memorable experience in Astana!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1099 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
M
Matwej • solo_traveller • de
7
2026-04-25 • via Nuitee
O
ozkaya • solo_traveller • tr
9
Pros:

Temizlik ve konfor

Cons:

Kahvaltı çeşitli değil

2026-04-25 • via Nuitee
B
Bopetay • solo_traveller • kz
10
2026-04-24 • via Nuitee
A
Assel • couple • kz
9
Pros:

уютный отель с очень чистыми и аккуратными номерами. Атмосфера спокойная и приятная, чувствуется забота о гостях. Ресторан при отеле тоже оставил хорошее впечатление — уютный, с комфортной обстановкой. Обязательно будем останавливаться здесь ещё не раз❤️

Cons:

Замечаний нет

2026-04-20 • via Nuitee
M
Maxim • solo_traveller • kz
8
2026-04-19 • via Nuitee
A
Anna • couple • kz
10
2026-04-18 • via Nuitee
K
Kevin • solo_traveller • us
9
2026-04-17 • via Nuitee
Марина • extended_group • ru
9
2026-04-15 • via Nuitee
Марина • family_with_children • ru
9
Pros:

Очень доброжелательные, общительные, готовые оказать помощь и сделать ваше проживание девушки на рецепшене. Номер люкс большой, чистый, уютный, хорошее расположение. Персонал ресторана тоже на высоте. Все приятно

Cons:

Отсутствие кроватки для малышки 1 год. Очень не удобно спат на одной кровати. Боялась ее ударить или что она мржет упасть. От этого не выспалась. Пожалуйста, предупреждайте за ранее об отсутсвии кроваток доя малышей. Это залог хорошего отдыха как мамы, так и малыша

2026-04-15 • via Nuitee
Изат • couple • kz
10
2026-04-12 • via Nuitee
T
Tajetdin • couple • kz
10
2026-04-06 • via Nuitee
O
Olzhas • couple • kz
7
2026-04-02 • via Nuitee
D
Didar • solo_traveller • kz
8
2026-03-30 • via Nuitee
D
Damira • couple • kz
10
Pros:

Очень понравился отель, новый, чистый, имеется фитнесс зал. Правда было больше ожиданий от завтраков

2026-03-27 • via Nuitee
E
Elmira • solo_traveller • it
9
Pros:

The staff is super professional, thoughtful and gentle. The breakfast is very good. As well as the the restaurant in itself.

2026-03-26 • via Nuitee
A
Ali • solo_traveller • kz
10
2026-03-23 • via Nuitee
D
Dauren • couple • kz
10
2026-03-21 • via Nuitee
D
Dauren • couple • kz
10
2026-03-21 • via Nuitee
D
Dauren • couple • kz
10
2026-03-21 • via Nuitee
M
Michael • solo_traveller • de
9
Pros:

Tolles Gym

Cons:

Es gab große Probleme mit Internet

2026-03-19 • via Nuitee