NEOS HOTEL

Hotels
9 (1070 reviews)
Kabanbay Batyra Prospekt 45/1 , Astana , kz

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Breakfast
Location
Cons:
Noise
Price
Limited Amenities

Categories

Cleanliness
8.46
Overall clean as noted but some issues reported with the service cleaning during meals.
Service
9.93
Generally positive feedback on helpfulness of staff and services provided.
Location
9.47
Convenient location mentioned in multiple reviews.
Room Quality
8.42
Room quality noted positively although some issues with noise and comfort reported.
Amenities
8.45
Many positive remarks but noted lack of certain amenities and services.
Value for Money
8.41
Concerns raised about pricing in comparison to the offerings.
Food and Beverage
9.46
Breakfast and dining options received several compliments.
Overall Experience
9.43
Overall positive sentiment despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:09

Property Description

Luxurious Accommodation with Stunning City Views

NEOS HOTEL in Astana offers a 4-star experience with a fitness centre, free private parking, and a beautiful garden. Guests can indulge in city views from the rooms, dine at the on-site restaurant, and unwind at the bar. The 24-hour front desk, airport transfers, and free WiFi ensure a seamless stay.

Comfortable Rooms with Modern Amenities

Each air-conditioned room at NEOS HOTEL is thoughtfully equipped with a desk, minibar, flat-screen TV, and a private bathroom. Guests can enjoy a relaxing sauna and partake in activities like hiking in the picturesque surroundings of Astana.

Convenient Location with Nearby Attractions

Situated close to popular landmarks like Alau Ice Palace and Astana Arena, NEOS HOTEL provides easy access to key attractions. Start your day with a delicious breakfast before exploring the vibrant city of Astana.

Book your stay at NEOS HOTEL for a memorable experience in Astana!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1070 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
O
Oleg • solo_traveller • kz
9
Pros:

Чисто и уютно

2026-02-13 • via Nuitee
A
Alexandr • couple • kz
10
2026-02-10 • via Nuitee
S
Sayan • solo_traveller • kz
10
2026-01-28 • via Nuitee
Расул • couple • kz
10
2026-01-27 • via Nuitee
F
Francis • extended_group • be
9
Perfect
Pros:

Modern proper vriendelijkheid sauna

Cons:

Niets enkel ontbijt kon beter en aan de balie zat er ‘s nachts iemand die amper Engels kon

2026-01-26 • via Nuitee
G
Geert • couple • be
8
Voetbalverplaatsing CL
Pros:

Dichtbij het Astana Arena stadion.
Dus een goeie ligging om naar het voetbal te gaan.

2026-01-26 • via Nuitee
A
Aizhan • solo_traveller • kz
6
Лучше убирать комнаты и проветривать. Создать комфортную, доброжелательную атмосферу, ведь первое впечатление создает хо
Pros:

В ресторане работают хорошие ребята.

Cons:

Запах ужасный в номерах, персонал неприветливый, даже можно сказать безразличный. Завтра не вкусный, скудный. Менеджмент думаю там страдает.

2026-01-23 • via Nuitee
G
GHISLAIN • solo_traveller • be
6
Kort - 2 nachten - management was nieuw - en hebben vergeten iets op te zoeken voor mij :-(
Cons:

Geen fruit
Slechte 'doorloop'-koffie - enkel op verzoek een 'betere' koffie
Niet klaar om 7u00 - dag ervoor nochtans gevraagd

2026-01-23 • via Nuitee
D
Dominik • solo_traveller • kz
10
2026-01-23 • via Nuitee
A
Aigerim • solo_traveller • kz
10
2026-01-22 • via Nuitee
J
Jens • couple • be
8
2026-01-22 • via Nuitee
B
Botagoz • solo_traveller • kz
7
Good
Pros:

Good

Cons:

The price

2026-01-20 • via Nuitee
K
Karina • couple • kz
10
2026-01-20 • via Nuitee
M
MEHMET SALİM • solo_traveller • tr
6
İdare eder,
Pros:

Kahvaltısı gayet güzel, sakin ve sessiz, konum olarak iyi

Cons:

Odalara bakıldığında fiyat bence olması gerekenden yüksek. Ayrıca odalar resimdeki kadar geniş değil.
Zemin katta otoparka bakan odaların olması makul değil. Perdenizin tüm gün kapalı kalması gerekiyor

2026-01-19 • via Nuitee
Есенкелди • couple • kz
10
2026-01-19 • via Nuitee
Есенкелди • couple • kz
10
2026-01-19 • via Nuitee
Безверхова • couple • kz
10
2026-01-19 • via Nuitee
N
Natalya • family_with_children • kz
10
2026-01-19 • via Nuitee
H
HAMİT ERKAN • solo_traveller • tr
10
2026-01-19 • via Nuitee
Аббасали • solo_traveller • kz
10
2026-01-19 • via Nuitee