Emaar Al Manar

Hotels
7.7 (1455 reviews)
Ibrahim Al Khalil Ibrahim Al Alkhlil Street - Mesfala , Makkah , sa

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor service responsiveness
Small bathrooms

Categories

Cleanliness
7.16
Several comments noted that the cleanliness was satisfactory but not exceptional, indicating room for improvement.
Service
8.13
Mixed reviews on service; some praised staff professionalism while others noted poor responsiveness.
Location
8.67
Multiple reviews highlighted the hotel's good location relative to the Haram, which is a significant positive.
Room Quality
7.12
Comments indicated rooms were clean but some criticized the size and condition of amenities.
Amenities
7.65
Limited feedback on amenities, but some mentioned decent facilities like the coffee shop.
Value for Money
7.11
Some guests felt the price was not justified by the services and facilities provided.
Food and Beverage
8.16
Breakfast received positive remarks, though suggestions were made to diversify offerings.
Overall Experience
7.63
Overall experience was mixed; noted positives but also significant drawbacks in service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:17

Property Description

Luxurious Accommodation
Emaar Al Manar, located just 850m from Masjid Al Haram, offers air-conditioned rooms with modern amenities and a friendly multilingual staff. Guests can enjoy free WiFi, concierge services, and proximity to key attractions like Zamzam Well and Hira Cave.

Family-Friendly Environment
Ideal for families, the hotel provides spacious family rooms and essential facilities such as a fridge, flat-screen TV, and safety deposit box. The attentive staff is available around the clock to ensure a comfortable stay for all guests.

Convenient Location
Situated near major landmarks and the airport, Emaar Al Manar is a perfect choice for travelers seeking convenience and comfort in Makkah. Book now for a memorable stay at Emaar Al Manar.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

7.7
Based on 1455 reviews
Cleanliness: 7.16
Service: 8.13
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.63
L
Latiefa Baboo • family_with_children • za
6
NOT WORTH THE MONEY
Pros:

NOTHING REALLY. NOT WORTH THE PRICE!

Cons:

I strongly disliked the lady who scans the breakfast tickets. She is utterly disrespectful and racist!
Once you make your reservation it cannot be altered despite chosing FREE CANCELATION OPTION!!! THEY DON'T KNOW HOW TO CHANGE IT MANUALLY 😡😡😡
EVERY DAY BREAKFAST IS PASTRY, EGGS AND LOADS OF CARBS. NO FRUIT, YOGHURT, ONLY LOADS OF GREEN HERBS AND CUCUMBER. NOT WORTH CALLING A BUFFET! Juice machine is always out of order and if it's available is a diluted cordial, disgusting!
Toiletries are ONLY on arrival. English language appears to be a challenge 🤔
Room servicing is only your bed being made. Stayed 7 nights, same sheets, dirty carpet NOT VACUUMED!
A FABRIC SHOWER CURTAIN WITH A SHOWER THAT DOESN'T ALLOW A THIN PERSON TO TURN AROUND IN 😆

2026-05-12 • via Nuitee
F
Faiza Hamid • extended_group • pk
8
2026-05-08 • via Nuitee
L
Lahin • solo_traveller • gb
7
2026-05-06 • via Nuitee
L
Latiefa Baboo • family_with_children • za
4
Pros:

Absolutely nothing.

Cons:

I strongly disliked the lady who scans the breakfast tickets. She is utterly disrespectful and racist!
Once you make your reservation it cannot be altered despite chosing FREE CANCELATION OPTION!!! THEY DON'T KNOW HOW TO CHANGE IT MANUALLY 😡😡😡
EVERY DAY BREAKFAST IS PASTRY, EGGS AND LOADS OF CARBS. NO FRUIT, YOGHURT, ONLY LOADS OF GREEN HERBS AND CUCUMBER. NOT WORTH CALLING A BUFFET! Juice machine is always out of order and if it's available is a diluted cordial, disgusting!
Toiletries are ONLY on arrival. English language appears to be a challenge 🤔
Room servicing is only your bed being made. Stayed 7 nights, same sheets, dirty carpet NOT VACUUMED!

2026-05-01 • via Nuitee
M
Muhammad Awais • solo_traveller • de
8
Pros:

Location is very near to Haram. Many resturants are near

Cons:

Nothing

2026-04-29 • via Nuitee
M
Mohamed • extended_group • fr
8
2026-04-26 • via Nuitee
E
Enam • extended_group • gb
9
2026-04-23 • via Nuitee
M
Md Tanwir Ul Islam • couple • bd
6
Pros:

House keeping or front desk manager was so good. I forgot her name. I had a issue with the room. She took it serious and solve my issues.

2026-04-21 • via Nuitee
R
Rayan Sharif • couple • bd
8
Like to stay again and again
Pros:

Cleaness and Support Staffs

Cons:

room space

2026-04-21 • via Nuitee
M
Mohammed Zabair Asghar • solo_traveller • gb
6
Pros:

Breakfast was good although no fruit so limited. Room was good size and generally satisfactory.

Cons:

Shower was tiny and you couldn't move with curtain sticking to you. Not a great hotel very mediocre distance from Haram about 25mins in rush hour and all up hill.

2026-04-20 • via Nuitee
R
Reda • couple • sa
1
لن تتكرر
Pros:

لم اجرب

Cons:

أسوأ شئ طاقم العمل...موظف الاستقبال سئ وغير محترف...انتظرنا اكثر من ساعتين علي السلم حتي نستلم الغرفه...ونظافة الفندق سيئه...فقط المميز فيه موقعه

2026-04-19 • via Nuitee
𝑁our • couple • sa
10
2026-04-19 • via Nuitee
S
Sana • extended_group • gb
4
Shambles
Pros:

The only thing I liked about the hotel was the convenience of the location.

Cons:

The rooms first and foremost the bathroom showers were all leaking, I appreciate the female manager showing me different rooms but then she discovered that they all leak. Secondly the hotel cards need charging every couple of days. Any hotel I've stayed at previously the cards works from check in time to check out time that's the first I've ever heard that a hotel room key cards needs charging. One of the receptionist female staff said she couldn't understand me when I was speaking English as she didn't speak fluent English or any English. The last thing was that the fire alarm went off for a few days at 12am midnight and when I would ring reception there would not be any answer. When I asked the next day I was told that someone was cooking but guest don't have the facilities to cook! Personally I would avoid

2026-04-17 • via Nuitee
K
kone • extended_group • ca
7
Pros:

L’accueil et la propreté

Cons:

Chambre trop petite pour trois lits

2026-04-17 • via Nuitee
𝑁our • couple • sa
10
Pros:

الاهتمام ف الضيف ..

Cons:

ولا شي

2026-04-17 • via Nuitee
K
Kuloglu • extended_group • tr
10
Pros:

Kahvaltısı Türk damak tadına uygun fiyat ve hizmeti güzel memnun kaldık

2026-04-15 • via Nuitee
G
Gul • family_with_children • gb
10
Pros:

Everything

Cons:

Nothing

2026-04-15 • via Nuitee
R
Rehab • couple • eg
10
Very Comfortable
Pros:

Very near to Haram only 10 min walk

Cons:

Bath room very small

2026-04-14 • via Nuitee
M
mahdy • extended_group • eg
8
جيده
Pros:

الاستقبال

Cons:

الصيانه

2026-04-14 • via Nuitee
S
Shaikhan • couple • om
10
تجربة مميزة وجميلة 😍
Pros:

موقع رائع ومميز لفندق إعمار المنار ، قريب من الحرم وحواليه مطاعم بقالات محلات سيارات اجره ، حقيقه موقع جميل جدا ، والغرفه نظيفة جدا وبها كل المستلزمات ويعطوك ضيافه بعض الفواكهة كذلك الموظفون محترمون جدا وسرعة في الدخول والخروج ، الفندق يحتوي على لوبي رائع وواسع وشرح ونظيف جدا ، خياري القادم باذن الله تعالى سيكون بلا شك هو من جديد ، شكرا لكم جميعا 🌹

Cons:

مثل ما ذكروا الاخوه في تعليقاتهم السابقة ، دورة المياه ضيقه وليست بمثل نظافة الغرفة ولكن كل المستلزمات متوفرة بها .

2026-04-14 • via Nuitee