Issacs Residency

Hotels
8.2 (660 reviews)
MATTUPETTY ROAD MUNNAR, , Munnar , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleanliness
Amenities
Cons:
Noise issues
Overpriced food
Poor service experiences

Categories

Cleanliness
7.51
Some cleanliness issues were noted, including dirty sheets and general maintenance concerns.
Service
8.98
Generally friendly and helpful staff, although there were isolated incidences of poor service.
Location
9.02
Central location with easy access to local attractions, but busy and noisy streets.
Room Quality
7.97
Rooms were nice and spacious, but there were complaints about soundproofing and views.
Amenities
8.5
Good amenities including breakfast and a bar, although some items were malfunctioning.
Value for Money
7.46
Opinions on value for money varied, with some feeling it was overpriced especially regarding food.
Food and Beverage
8.01
Food variety and quality were noted positively, but prices were considered high.
Overall Experience
8.18
Overall a good experience with several positive aspects, though some issues dampened it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:22

Property Description

Luxurious Accommodation with Modern Amenities

1. Fitness Centre and Free Parking
Enjoy a stay at Issacs Residency in Munnar with access to a fitness centre to keep up with your workout routine. Forget about parking hassles with our complimentary private parking facilities.

2. Culinary Delights and Dining Options
Indulge in a variety of dining experiences at our 3-star hotel. Start your day with a delicious buffet, à la carte, or continental breakfast. Explore our restaurant serving Chinese, Indian, and Seafood cuisine, with a halal option available upon request.

3. Comfortable Rooms with Essential Amenities
Relax in our well-equipped rooms featuring flat-screen TVs, free WiFi, and private bathrooms. Whether you're here for business or leisure, our 24-hour front desk, airport transfers, and room service ensure a hassle-free stay.

Book your stay at Issacs Residency now and experience luxury in the heart of Munnar.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rs. 1,800 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 660 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 8.18
N
Norbert family_with_children de
6
Pros:

Breakfast was good, had many buffet options

Cons:

The lobby and all hallways on every floor were filled with excessively loud music from 8 a.m. to 10 p.m. It was ALWAYS just Tokyo Chill. It was incredibly annoying. Making phone calls in the lobby was impossible, for example. Even communicating with the reception staff was sometimes very difficult because of the loud music.

2026-02-12 via Nuitee
V
Vidya couple in
9
2026-02-11 via Nuitee
F
Frederic family_with_children fr
8
Pros:

L'emplacement est idéal pour faire vos achats dans la coopérative de thé.

2026-02-10 via Nuitee
H
hana zaltsman couple il
3
תמורה נמוכה למחיר
Pros:

מיקום,חדר גדול יחסית.

Cons:

החלפנו 2 חדרים בשלושה ימים בשל ריח , נוף לערמת אשפה, רצפה דביקה מלכלוך. המקלחון בכל החדרים עם עובש.

2026-01-30 via Nuitee
F
Francobello family_with_children it
9
Pros:

la propreté.
le service.
le petit déjeuner.

Cons:

Wifi assez faible.

2026-01-30 via Nuitee
G
George family_with_children in
7
2026-01-30 via Nuitee
M
Mohammed couple sa
7
2026-01-29 via Nuitee
A
Ashok couple om
8
2026-01-28 via Nuitee
J
Junaid Shaikh couple in
10
Superb Hotel
Pros:

Everything was excellent.

Cons:

NA

2026-01-28 via Nuitee
M
Macaire family_with_children fr
8
Pros:

Parfait

2026-01-26 via Nuitee
H
harshit family_with_children in
10
Cons:

They should provide the baby foods as complimentary

2026-01-26 via Nuitee
V
Vinu Mol family_with_children in
8
2026-01-25 via Nuitee
M
Maria extended_group it
7
Very nice
Pros:

Colazione e accoglienza

Cons:

Pulizia migliorabile e reception serale scortese

2026-01-24 via Nuitee
A
Alhinai family_with_children om
10
Pros:

The place is clean and the location is very good.

Cons:

Nil

2026-01-24 via Nuitee
Špela family_with_children si
10
Pros:

The hotel was very clean and well maintained, with a comfortable room and professional, friendly staff. We felt very welcome during our stay. The restaurant offers excellent food for both dinner and breakfast. Great price–quality ratio.

2026-01-23 via Nuitee
V
Viljem family_with_children si
10
2026-01-23 via Nuitee
M
Manimacly family_with_children sg
6
Overall its a good and clean place to stay, relax and enjoy however need improvement for the food.
Pros:

I did like the rooms as it brought a cosy vibe which was suitable for the place and weather. The staff was great and patient always greeted us with a smile and the ambience was nice as well.

Cons:

I think what could improve is the food, the food was quite salty and I think they could have more options. The choice was western dishes wasn't the best. It would be better to add more south indian cuisine as it was alittle better. My only fav food there was the pasta the rest needs of the dishes really needs some improvement.

2026-01-22 via Nuitee
G
Galina extended_group gb
9
Well run hotel, excellent location, reasonably priced.
Pros:

Location is very good - it is a short walking distance from the city center, but still it is quiet. The breakfast is also very good - lot's of options to choose from.

Cons:

We did not like that before we left, we had to call for somebody to check that we did not use the bar in the room.. Wouldn't it be better not to have the bar at all??

2026-01-20 via Nuitee
R
Rameesha Banu family_with_children in
8
2026-01-20 via Nuitee
H
Hadas family_with_children il
10
Pros:

אהבתי את המיקום, את הניקיון, הצוות היה נחמד מאד. היה פאב במלון אז בערב ישבנו ושתינו ומוזיקה טובה. המיטה היתה אחת הנוחות שישנתי בהן בטיול.

Cons:

את המסעדה בארוחת ערב- יקר, לא טעים. הזמנו דג יקר והוא היה ממש גרוע. מרק תירס גרוע. לא ממליצה. בעיר למטה יש מסעדות מעולות וזולות.

2026-01-19 via Nuitee