Stonebrook Lodge Murphy

Hotels
9 (2839 reviews)
300 Casino Parkway , Murphy , US
+1 (828) 835-2753
[email protected]

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Free
Children allowed

Facilities

Breakfast available (surcharge)
Free self parking
Free WiFi
Air conditioning
24-hour front desk
Heating
Family rooms
Hiking
Lift / Elevator
Fishing
See all facilities

Review Highlights

Pros:
Excellent location near casino and town
Friendly, helpful staff and easy check-in
Consistently reported as very clean
Good value/price
Nice mountain views from some rooms
Spacious, modern common areas
Continental breakfast generally fresh
Quick responsiveness to requests (room changes)
Cons:
Recurring musty/mildew smell in some rooms
Uncomfortable mattresses or overly soft toppers
Occasional in-room maintenance issues (TV, shower/hot water, AC leak, cracked sink)
Breakfast missing items (no eggs) and limited protein
Poor coffee reported
Breakfast area cramped and understaffed during peak
Some rooms had minor interior/fixture problems
Inconsistent room amenities (cable issues, toaster availability)

Categories

Cleanliness
8.5
Many guests repeatedly described the hotel and rooms as very clean and well maintained, but multiple reports of a musty/mildew smell in some rooms and isolated issues (AC leak, cracked sink) lower the score slightly.
Service
10
Consistently praised: staff and front desk described as very friendly, welcoming and helpful; prompt assistance (including room changes) and easy check-in were frequently noted.
Location
10
Strongly positive: repeatedly called an excellent location (close to the casino, convenient to town) with good views, repeatedly highlighted as a primary reason for choosing the hotel.
Room Quality
7.5
Mixed to negative: several guests reported uncomfortable mattresses or overly soft toppers, mildew odor in rooms, and functional issues (TV, shower/hot water problems, AC leak), which notably reduced room quality scores.
Amenities
8
Generally adequate: modern, spacious common areas reported, but breakfast area congestion, limited toaster availability, some cable/TV issues and minor interior problems were noted.
Value for Money
9.5
Mostly positive: multiple guests cited excellent price and good value; a minority felt the bed comfort did not match the price paid, but overall value sentiment is strong.
Food and Beverage
8.5
Mixed: continental breakfast was described as kept fresh and generally good, but guests noted missing items (no eggs), limited protein options, and poor coffee in some reports.
Overall Experience
10
Overall stays were described as pleasant with friendly staff, clean rooms and good location; while some experienced isolated issues (odor, bed comfort, minor maintenance), the majority of guests reported a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Stonebrook Lodge in Murphy, North Carolina has 6 room types. Stonebrook Lodge Murphy in Murphy offers family rooms with air-conditioning, private bathrooms, and mountain views. Guests enjoy a seasonal outdoor swimming pool with a view, lounge, casino, and outdoor seating area.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Cots are not available.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    Free parking is available on site.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

9
Based on 2839 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 7.5
Amenities: 8
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 10
J
Jackie • couple • us
10
Beautiful Hotel in the Mountains
Pros:

This is the best hotel we have stayed in lately. The staff is fantastic so is the location, comfort, etc. I highly recommend this hotel.

Cons:

The breakfast was the best continental breakfast I have ever seen, but to make the stay perfect would be to add a small buffet. We did not eat here, because we wanted a hot breakfast. They do offer waffles.

2026-11-07 • via Nuitee
T
Timothy • couple • us
10
2026-11-06 • via Nuitee
W
William • couple • us
10
Had a great time.
Pros:

Very good breakfast and well located just off lobby.

Cons:

Nothing I can think of.

2026-11-06 • via Nuitee
S
Stephen • couple • us
10
2026-11-06 • via Nuitee
O
olegirls • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-11-05 • via Nuitee
J
John • solo_traveller • us
9
2026-11-04 • via Nuitee
C
Crystal • solo_traveller • us
10
2026-11-04 • via Nuitee
M
Melanee • couple • us
4
Won't return
Pros:

Breakfast was fine.. location ok

Cons:

The check in clerk smelled so smokey it was hard to stand there while he checked is in AND..... when I walked back up to inform him our TV didn't work, he said the whole hotel was down BUT the TV in the lobby was on!!!

2026-11-03 • via Nuitee
K
Karen • couple • us
10
2026-11-03 • via Nuitee
R
Ryno • couple • us
10
2026-11-02 • via Nuitee
D
Danny • couple • us
8
2026-11-02 • via Nuitee
R
Ryno • family_with_children • us
10
2026-11-02 • via Nuitee
W
William • couple • us
1
Beware of bed bugs.
Pros:

Location to Casino

Cons:

Room had bed bugs. As a retired entomologist I can identify them.

2026-11-02 • via Nuitee
K
Kevin • family_with_children • us
8
Pros:

Breakfast was laughable at least. We left and went to a real restaurant.

Cons:

Moldy smell in room. I left my fan clipped so the headboard. When i called about it, they said they never found it. How could you miss it♡ .

2026-11-02 • via Nuitee
M
Marc • couple • us
4
Terrible beds don't stay.
Cons:

Worst bed we've ever slept on bar none. There were 2 queen beds; one had a big hole in the support when you sat on it, the other we tried to sleep on to no avail. I normally do not comment on our stays but Stonebrook has been very persistent in bothering me. Update the beds. We're not going to consider it again strike 3.

2026-11-02 • via Nuitee
M
Miguel • couple • us
10
2026-11-02 • via Nuitee
S
sandra • extended_group • us
9
good
Pros:

it was good coffee was good

Cons:

if they have eggs and meat

2026-11-01 • via Nuitee
K
Kristen • couple • us
10
Pros:

Excellent price!! Staff was very friendly and the room was very clean.

2026-10-31 • via Nuitee
G
Garrett • couple • us
9
Pros:

The Hotel was very clean and comfortable. It was beautifully decorated.

Cons:

The breakfast was a bit disappointing. At the Cherokee location, there was hot breakfast food items but not at the Murphy location.

2026-10-29 • via Nuitee
A
ASHLEY • couple • us
5
Went to casino and lost out
Pros:

Location

Cons:

Price

2026-10-29 • via Nuitee