Watergate Boutique Hotel

Hotels
9.2 (452 reviews)
J Rosales Avenue , Butuan , PH

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Cleanliness
Beautiful amenities
Delicious food
Cons:
Noisy environment
Extra charges for amenities
Long check-in process

Categories

Cleanliness
8.45
The rooms are very clean as mentioned in a review.
Service
9.95
Staff were consistently noted as amazing, friendly, and hospitable.
Location
9.45
Location was praised as the only good aspect in a negative review.
Room Quality
8.45
Rooms described as comfortable but some concerns about size.
Amenities
9.45
Amenities were noted as beautiful and the pool was appreciated.
Value for Money
8.45
Cost concerns noted with extra towel charges affecting perception.
Food and Beverage
9.95
Food was highly rated, described as 5 star quality.
Overall Experience
9.45
Overall, experiences were positive with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:53

Property Description

Luxurious 4-Star Stay in Butuan

Exquisite Dining and Relaxation: Indulge in culinary delights at the hotel's restaurant and unwind with a refreshing drink at the bar. Take a dip in the outdoor pool for a perfect day of relaxation.

Comfortable and Modern Rooms: Enjoy the comfort of air-conditioned rooms with free WiFi and private bathrooms. Each room is thoughtfully equipped with amenities like a flat-screen TV, safety deposit box, and cozy seating area.

Convenience at Your Fingertips: Benefit from free private parking, a business center, and a 24-hour front desk for all your needs. Plus, with services like room service, ATM, and currency exchange, your stay is made hassle-free.

Experience luxury and convenience at Watergate Boutique Hotel - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9.2
Based on 452 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 8.45
Amenities: 9.45
Value for Money: 8.45
Food and Beverage: 9.95
Overall Experience: 9.45
M
MQ • solo_traveller • ph
7
Stay is comfortable, as always. No need to go out if you want good food.
Pros:

Appreciated front desk for accommodating my requests for
1-early chk in in 2 single beds in ground flr instead of double bed in 2nd floor
2-chk out extension (for a fee of course), honestly I did not expect positive reply but they really made effort to chk and make arrangements to accommodate me. With that, am so grateful.

Cons:

Housekeeping can still be improved

2026-10-22 • via Nuitee
D
de vries • family_with_children • nl
9
Pros:

Ontbijt was goed aanbod verschilt per dag. Hotel op loopafstand van de hoofdstraat met de winkel centrums en restaurants.

Cons:

Veel evenementen tot laat in de avond. Had er zelf geen last van maar als je stilte verwacht om vroeg te slapen. Kan het wel een probleem zijn.

2026-10-13 • via Nuitee
H
Hannah • couple • nz
9
2026-10-10 • via Nuitee
A
Andrew • couple • ph
9
Enjoyable relaxing stay.
Pros:

Modern, well designed, comfortable and friendly staff.

Cons:

All was good. It would have been nice to have a small bar area serving drinks and comfortable seating. But drinks available in the restaurant, so that’s fine.

2026-10-07 • via Nuitee
R
Rosaliah • couple • ie
7
2026-09-12 • via Nuitee
S
Steph • family_with_children • us
8
Fair
Pros:

The shower caulking needs to be redone. It was spreading out all over the floor. And the bidet started leaking overnight and a huge puddle kept showing up so i had to out the bidet handle in the sink.

2026-09-08 • via Nuitee
Y
Yavuz Çakır • solo_traveller • tr
7
Pros:

Havuz ve odalar iyi personel güler yüzlü

Cons:

Sabah kahvaltısı, yabancı müşteriler için pek iyi sayılmaz herşey Filipinler usulü kahvaltı yapmak için tabağı elime aldım tabak elimde kaldı baktım olmadı sadece Bir kahve içtim çıktım😁😅

2026-08-28 • via Nuitee
E
Evelina • family_with_children • us
8
It was quite fulfilling
Pros:

The parking space is too small

2026-08-28 • via Nuitee
L
Leilani • extended_group • ph
6
Since we were in Butuan for a pickleball tournament, it was a nice place to come home to after the tournament.
Pros:

Very close to malls and restaurants

Cons:

It was too close to the road, you could hear the motorcycles on the road. No Bell boy- security guard brought up our things when we checked in and brought down our things when we checked out. I do not like the idea that a guard delivers things to the room, it made me feel uncomfortable and not safe! He knew where my room was. Key cards- only one was given- when there were two occupants in the room. I requested for another key card which was given the day after. Shower heater was intermittent. The temperature would go super hot or super cold- no steady temp.

2026-08-25 • via Nuitee
C
Carolin • extended_group • de
7
2026-08-20 • via Nuitee
K
Krizza • solo_traveller • gb
10
2026-08-06 • via Nuitee
P
Patrick • couple • au
10
Its relaxing
Pros:

The food was so good

2026-08-05 • via Nuitee
L
Lorna • solo_traveller • ph
10
Pros:

Feeling of safety

Cons:

None

2026-08-02 • via Nuitee
F
Franck • couple • fr
7
2026-07-23 • via Nuitee
C
Catherine • solo_traveller • ae
7
2026-07-19 • via Nuitee
M
Myren • couple • ie
8
Great location. The staff are lovely and accomodating!
2026-07-14 • via Nuitee
G
Glenn • solo_traveller • ph
4
Pros:

Location

Cons:

Aircon, overall the hotel is so noisy

2026-07-13 • via Nuitee
C
Capon • solo_traveller • sa
10
Pros:

Its very clean and very accomodatibg staff .Rhe wifi is so strong

2026-06-29 • via Nuitee
J
Judell • family_with_children • ph
7
Good and not so good
Pros:

Food was great. Waiters were helpful and accomodating. My fave is sinigang na baboy and salmon. 🫰

Cons:

Frontdesk needs to improve in their service. She was giving me reservations of different persons. And gave me the right name after 3rd tries. 🤔

Our toiletseat in our room was smaller than the actual toiletbowl. Its so difficult for me, as a female. 😔

2026-06-26 • via Nuitee
B
Batallones • solo_traveller • us
8
It’s a quick staycation but i enjoyed
2026-06-15 • via Nuitee