Watergate Boutique Hotel

Hotels
9.2 (433 reviews)
J Rosales Avenue , Butuan , ph

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Cleanliness
Beautiful amenities
Delicious food
Cons:
Noisy environment
Extra charges for amenities
Long check-in process

Categories

Cleanliness
8.45
The rooms are very clean as mentioned in a review.
Service
9.95
Staff were consistently noted as amazing, friendly, and hospitable.
Location
9.45
Location was praised as the only good aspect in a negative review.
Room Quality
8.45
Rooms described as comfortable but some concerns about size.
Amenities
9.45
Amenities were noted as beautiful and the pool was appreciated.
Value for Money
8.45
Cost concerns noted with extra towel charges affecting perception.
Food and Beverage
9.95
Food was highly rated, described as 5 star quality.
Overall Experience
9.45
Overall, experiences were positive with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:53

Property Description

Luxurious 4-Star Stay in Butuan

Exquisite Dining and Relaxation: Indulge in culinary delights at the hotel's restaurant and unwind with a refreshing drink at the bar. Take a dip in the outdoor pool for a perfect day of relaxation.

Comfortable and Modern Rooms: Enjoy the comfort of air-conditioned rooms with free WiFi and private bathrooms. Each room is thoughtfully equipped with amenities like a flat-screen TV, safety deposit box, and cozy seating area.

Convenience at Your Fingertips: Benefit from free private parking, a business center, and a 24-hour front desk for all your needs. Plus, with services like room service, ATM, and currency exchange, your stay is made hassle-free.

Experience luxury and convenience at Watergate Boutique Hotel - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for ₱ 888 per person per night when using an existing bed.
    Adults stay for ₱ 1,188 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 433 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 8.45
Amenities: 9.45
Value for Money: 8.45
Food and Beverage: 9.95
Overall Experience: 9.45
M
Mabel couple ph
8
Pros:

Accesible

Cons:

None

2026-05-06 via Nuitee
M
Maria Socorro Liezel solo_traveller gb
10
Pros:

Excellent service & support

2026-05-04 via Nuitee
B
Boris couple ru
9
2026-05-01 via Nuitee
C
Cecile couple ph
10
2026-04-28 via Nuitee
B
Bill solo_traveller us
10
great place to stay
Pros:

everything

Cons:

pool is small

2026-04-26 via Nuitee
B
Barnes family_with_children au
9
Pros:

Very clean. Room service menu. Staff.

2026-04-20 via Nuitee
E
Etienne couple be
9
2026-04-15 via Nuitee
couple ph
9
2026-04-10 via Nuitee
J
John couple us
9
2026-04-03 via Nuitee
T
Teresita couple au
3
I was not happy because of those reasons but everything else was good.
Pros:

The property is good.

Cons:

Bathroom was flooded every time we use it. The towels and the bed sheets are disgusting. The side of the bed was so dusty I got my brother to clean it up for me, every time I moved the dust stirred up, I could not stop coughing.

2026-03-30 via Nuitee
R
Rainer family_with_children es
2
Pros:

The restaurant in the facilities offers a large variety of options and the food is good quality.

Cons:

We have been in this hotel several times. With they years the place has become an event venue rather than a hotel. The owners prioratize events, not hotel guests comfort and rest. Out of the four nights two of them there was extremely loud music until 11PM. Loud meaning being in the room felt like being inside of the club, both noise and vibrations.

One of the mornings the staff started preparing for the day event at 6AM in the morning hammering very loudly all over the place. We were with a baby and it was impossible to have a good sleep during any of the nights we stayed.

If you want to to rest, relax and sleep this is not the place to be.

Moving forward we will try the new hotel on the other side of the road.

2026-03-29 via Nuitee
R
Rellig family_with_children de
8
2026-03-23 via Nuitee
H
Hydee extended_group us
1
2026-03-21 via Nuitee
C
Cecile couple ph
10
Es war einfach nur super
Pros:

War rundum zufrieden kann es nur weiterempfehlen kommen immer wieder gerne ☺️

2026-03-21 via Nuitee
J
Jeevan solo_traveller lk
7
2026-03-19 via Nuitee
F
Frederic family_with_children fr
10
Pros:

Lorsqu'il n'y a pas d'événement, l'hôtel est calme et a un merveilleux restaurant.

Cons:

Pas d'événements, donc parfait.

2026-03-12 via Nuitee
C
Charles couple us
8
It’s definitely up to international standards
Pros:

clean modern rooms, comfy bed, shower and AC worked fine. Good food in restaurant

Cons:

trouble connecting to wi-fi, noisy wedding parties with lots and of little kids running around. Tolerable, but be prepared

2026-03-10 via Nuitee
Y
Yaseen family_with_children za
9
2026-02-27 via Nuitee
G
Glen solo_traveller ph
9
Cons:

Good and clean

2026-02-26 via Nuitee
E
Eliane couple ph
8
Pros:

Good Location, cleanliness

Cons:

Staff at the front desk were not accommodating

2026-02-23 via Nuitee