Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Location
Helpful staff at reception and bar/restaurant
Cons:
Cleanliness issues
Poor room quality
Impolite staff

Categories

Cleanliness
2.76
Cleanliness is below any acceptable level with visible mold and a strong sewage smell.
Service
7.73
Most of the staff were impolite, but the receptionists and bar/restaurant team were kind and helpful.
Location
8.77
Location was mentioned as a pro in multiple reviews.
Room Quality
3.72
The room itself was in poor condition with several maintenance issues.
Amenities
6.75
Basic amenities available, but issues such as non-functional gym and sauna were mentioned.
Value for Money
4.71
Definitely would not recommend — not worth the money or the stress.
Food and Beverage
5.76
Breakfast was very basic and not regularly replenished.
Overall Experience
6.23
Overall experience was negative due to noise, poor maintenance, and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:38

Property Description

Luxurious Accommodation with a Touch of Elegance
Experience comfort and style at VH Eurostar Tirana Hotel Congress & Tirana Spa. Indulge in our air-conditioned rooms with modern amenities and stunning views. Enjoy a delicious breakfast and diverse dining options at our on-site restaurant serving various cuisines.

Relaxation and Entertainment
Unwind in our indoor pool or explore the entertainment options with our dedicated staff. For families, we offer a children's playground and activities. Take advantage of our bike and car hire services to explore the beautiful surroundings and popular attractions.

Exceptional Services and Multilingual Staff
Our hotel provides exceptional services including room service, shared kitchen, and parking facilities. Our multilingual staff are fluent in several languages to cater to your needs seamlessly. Book now for a memorable stay at VH Eurostar Tirana Hotel Congress & Tirana Spa.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.8
Based on 1750 reviews
Cleanliness: 2.76
Service: 7.73
Location: 8.77
Room Quality: 3.72
Amenities: 6.75
Value for Money: 4.71
Food and Beverage: 5.76
Overall Experience: 6.23
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_M4521GK Business
2
Extremely unpleasant stay.
Pros:

Extremely unpleasant stay.
The hotel is incredibly noisy — the walls seem to be made of cardboard, and you can hear absolutely everything from neighboring rooms, the corridors, and even the street, since the windows either don’t open at all or don’t close properly. Constant car honking and outside noise made it impossible to rest.
The bathroom is ridiculously small and uncomfortable. To use the toilet, you literally have to step inside the shower cabin and close the door, otherwise there’s no space. There was also visible mold and a strong sewage smell.
Cleanliness is below any acceptable level. The housekeeping staff are extremely loud early in the morning, talking and playing music while cleaning with the doors wide open, so all the noise spreads through the entire floor. On one occasion, they even entered my room without permission, despite the “Do Not Disturb” sign on the door — while I was undressed — and started checking the minibar without even apologizing. Completely unacceptable behavior.
During my stay there was also a group of young athletes running and shouting in the corridors, blasting loud music from their rooms, and constantly slamming doors. I had to go down to reception several times, even around 1:30 AM, to ask someone to make them quiet down, as no one from the staff seemed to care.
The hotel manager himself was extremely rude and unprofessional.
The room itself was in poor condition:
– burnt-out lightbulbs that were never replaced;
– the landline phone didn’t work, so it was impossible to reach reception without going downstairs;
– the TV was frozen and unusable;
– overall, the hotel felt neglected and poorly maintained.
Breakfast was very basic and not replenished regularly. Most of the staff were impolite, with the exception of the receptionists and the bar/restaurant team, who were kind and helpful.
To make things worse, during my stay a man fell from the third floor onto the terrace of the second, which speaks volumes about the building’s poor maintenance and overall lack of safety.
The hotel might have potential if properly renovated and better managed, but in its current state it’s simply run-down, noisy, and unpleasant to stay in.
❌ Definitely would not recommend — not worth the money or the stress.

2025-10-30 via Tripadvisor
S
Stefan family_with_children be
6
Het was oké maar niet helemaal compleet
Pros:

Groot kamer en proper

Cons:

Zwembad en sauna waren goed, maar spijtig dat de stoombad niet werkte.
Gym was er niet, terwijl er wel op stond dat er een gym is.
Meer dan 1 uur geen elektriciteit terwijl ze zeiden dat het maar 15/20min ging duren.
Geen parking, maar wel een parking dat we zelf bij moesten betalen. Maar op de boeking stond (parkeren).
Veel lawaai (motoren van auto’s, getoeter, en mensen die luidop praten.)

2025-10-17 via Nuitee
D
Daniel solo_traveller pt
4
Not to repeat.
Pros:

Location.

Cons:

The cleaning of the room was quite weak. Floor was full of hair.

2025-10-17 via Nuitee
T
tony solo_traveller it
10
L’accoglienza e la gentilezza del personale e statta ottimale, specialmente
Pros:

La posizione del albergo e vicinisimo al centro e tutti i servizzi
Staf gentile
Vorrei fare i complimenti al receptionist Skerdilaid( spero di non sbagliare)per la modalita di accoglimento al cliente, profesionalita massimale.

2025-10-13 via Nuitee
G
Gaspard couple fr
1
Horrible à fuir
Pros:

Rien

Cons:

Hygiène terrifiante, accueil froid, frais supplémentaires non mentionnés, parking payant extrêmement compliqué de stationner

2025-10-11 via Nuitee
J
Jan Martin family_with_children au
8
2025-10-10 via Nuitee
G
Gjermund couple no
3
Ikke anbefalt etter å ha testet mer enn 15 hoteller i Tirana. Fortjener ikke 4 stjerner
Pros:

Ikke så veldig mye.

Cons:

Dårlig standard. Dårlig frokost. Flere små feil og mangler på rommene

2025-10-09 via Nuitee
P
paolo couple it
2
Un incubo
Pros:

Nulla

Cons:

La prima camera data , poi cambiata perché diroccata , rumore nei corridoi per una rappresentanza giovanile di Tai ken do

2025-10-08 via Nuitee
K
Kelly Cristina solo_traveller it
8
Agradavel
Pros:

Localização e conforto e a vista incrível da cidade

Cons:

O chuveiro

2025-10-08 via Nuitee
S
Simone solo_traveller it
2
Pros:

Solo la posizione del posto.

Cons:

Servizio orribile, camera sporca e accoglienza orribile, qualità prezzo non valida per quello che danno e in più non specificano varie cose.
Tra l'altro letto non fatto al mio arrivo ho dovuto fare da solo.

2025-10-07 via Nuitee
T
Tomas couple es
6
2025-10-07 via Nuitee
D
Driouach family_with_children fr
1
Très dessus annonce mensongère
Pros:

Rien

Cons:

Tous rien ne correspond au photo de la vrais réservation. Les photo sur le site correspondent a l’hôtel à côté c’est de la drosse arnaque a fuir vraiment tous est degoulasse ne correspond a rien

2025-10-06 via Nuitee
T
Timothy solo_traveller gb
1
Room facilities misrepresented
Pros:

Nothing - I didn't even get to see the place.

Cons:

The room was advertised as having a balcony. I messaged the property before arrival and was told that it didn't. The staff were totally intransigent and refused to provide what was booked and paid for. I then had to find an alternative at a higher price. This is not the first time that booking.com has misrepresented room facilities. I messaged Booking's "customer service" and didn't even receive the courtesy of a reply.

2025-10-06 via Nuitee
F
Fiorint couple gb
1
2025-10-05 via Nuitee
E
Erald solo_traveller al
8
2025-10-05 via Nuitee
O
owodunni family_with_children ng
1
2025-09-30 via Nuitee
I
Idriz extended_group ch
9
Zufrieden
Pros:

Alles

Cons:

Kleinlichkeiten

2025-09-28 via Nuitee
E
Eglisena couple fr
8
2025-09-20 via Nuitee
E
Eoin solo_traveller ie
7
2025-09-20 via Nuitee
L
Luna couple fr
7
ayant réservé cette chambre juste pour une soirée car nous prenons l’avion dans la nuit on a pu profiter de l’espace bie
Pros:

La structure et les couloirs sont jolis.
Le personnel est sympathique et l’idée de la piscine et du spa est bien.

Cons:

Les murs ne sont pas insonorisés et la piscine est froide.

2025-09-17 via Nuitee