Hotel Silberhorn - Residences & Spa Wengen

Hotels
8.5 (366 reviews)
am Bahnhof , Wengen , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location
Friendly and helpful staff
Good food quality
Cons:
Limited breakfast options for vegetarians
Issues with room condition

Categories

Cleanliness
8.08
Most reviews highlight cleanliness, but issues were mentioned with the torn headboard.
Service
9.05
The staff were noted to be warm and professional, especially with helpful advice provided.
Location
9.09
Location received positive feedback for its convenience and scenic views.
Room Quality
8.04
Rooms were generally described as clean and comfortable, although some issues were noted with room tightness.
Amenities
8.57
Amenities such as wellness center and breakfast were appreciated, although some aspects could improve.
Value for Money
8.53
A few reviews mentioned that while it may be pricey, it was considered worth it overall.
Food and Beverage
8.08
Although good food was mentioned, there were limited options for vegetarians.
Overall Experience
8.55
Many guests expressed a desire to return, reflecting a satisfying overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:26

Property Description

Central Location and Convenience
Hotel & Spa Silberhorn Wengen is situated in the heart of car-free Wengen, right next to the train station, offering easy access to various amenities and attractions within minutes on foot.

Luxurious Spa and Wellness Facilities
Indulge in the spa area featuring a whirlpool, steam bath, solarium, Kneipp pool, Finnish sauna, and a relaxation area with stunning mountain views. Guests also enjoy complimentary access to the fitness room for a rejuvenating stay.

Gourmet Dining and On-Site Amenities
Experience exquisite Swiss cuisine at the Silberhorn restaurant or opt for half board during your stay. Additionally, the hotel offers a range of facilities including a hairdresser, jewellery and sports store, laundry services, skiing school, and a cozy bar with a fireplace.

Book your stay at Hotel & Spa Silberhorn Wengen for a truly memorable and relaxing experience.

Important information:

Please note that Wengen is a car-free village. You can reach Wengen only by train.

Park your car at Lauterbrunnen Station and take the train to Wengen. The train ride to Wengen takes approximately 12 minutes.

Upon prior request, the hotel offers a pick-up service from Wengen train station to the property.

Please note that all reservations for the following dates 24/12/2024 - 25/12/2024 and 31.12.2024, a half board booking is mandatory in order to complete reservation.

Please note that when booking more than 6 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    People 3 years old and over stay for CHF 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

Location

Guest Reviews

8.5
Based on 366 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
C
Christoph • family_with_children • ch
9
2026-02-14 • via Nuitee
S
Stocker • family_with_children • ch
9
Pros:

Die gute Lage mitten I'm Dorf ist super. Grosszügige Zimmer.

2026-02-12 • via Nuitee
R
Raphael • family_with_children • ch
9
2026-02-12 • via Nuitee
H
Harpreet • couple • us
10
Our stay was great as always well be back soon
Pros:

It was our 5th staying at Silberhorn It’s location Accessibility from train station next to COOP Middle of the town
Breakfast delicious every morning
And top most at reception DELILAH ,Danieal ,Sara and other young man forget his name was very friendly even upgraded our room for Joungfrau view even we booked our stay with booking.com for free we’ll be back soon thanks Silberhorn Family can’t sait to come back

Cons:

In fitness room because of its size its over equipped if you guys Can Remove 1 Dammy Bike 1 step machine and 1Workout Tower it’ll be perfect for multiple guests to workout comfortably
With to much Equipment now more then 2 people it was a crowd

2026-02-11 • via Nuitee
S
Susanne • solo_traveller • ch
7
Alles sonst empfehlenswert, aber eine der Landessprachen DE od.FA. würde ich erwarten in einem 4-* H
Cons:

Da wollte ich bewusst in der Schweiz Ferien machen und nicht die billigeren Orte wie in Oesterreich unterstützen.
Aber ich war entsetzt, dass an der Reception kein Deutsch gespruchen wurde, alle schriftl. Infos auch auf Englisch.
Französisch konnte ich auch nicht sprechen. Als frühere Skilehrerin in Wengen weiss ich, dass es Gäste aus Frankreich und Welschland gibt.

2026-02-10 • via Nuitee
M
Marcus • family_with_children • ch
9
tiptop
Pros:

Die Aufmerksamkeit und der Service waren toll. Alles strahlt einen sehr kundenorientierten Charakter aus.
Es gab ein ausserordentliches gutes Willkommen und Check in.

Cons:

Die Bademäntel.
Wechseln Sie doch die Bademäntel und entsorgen die Alten kleinen oder haben Sie zumindest passende Grössen parat.
Die im Zimmer vorgesehenen waren, wie so oft viel zu klein. Das ist sehr schade für den Gesamteindruck

2026-02-09 • via Nuitee
S
Stefanie • couple • ch
7
Pros:

Die geniale Lage und das reichhaltige Frühstück

2026-02-09 • via Nuitee
N
Nicola • family_with_children • ch
9
2026-01-29 • via Nuitee
C
Claudia • family_with_children • ch
7
Top Lage
Pros:

Die Lage ist super. Schöne Zimmer, gutes Frühstück.
SPA ist ok.

Cons:

Schlechte Kommunikation. Keine Informationen, wir mussten alles erfragen.
Kaum Deutsch sprechendes Personal, ohne gute Englischkenntnisse ist es schwierig.

2026-01-27 • via Nuitee
D
Dylan • family_with_children • ch
9
Bien, pourrait être mieux
Pros:

La chambre au 5e était spacieuse et propre. La salle bien fonctionnelle.

Cons:

Je trouve vraiment dommage que le personnel ne parle pas l'Allemand. Je parle français de naissance, je maîtrise le Suisse Allemand, on leur parle en Allemand et ils répondent en anglais. On nous apprend à parler dans la langue locale d'où on se trouve.... Bref, détail mais ça me dérange

2026-01-25 • via Nuitee
E
emmanuel • extended_group • fr
8
Séjour cosy et fonctionnel
Pros:

Emplacement central face à la gare, espace wellness, petit dejeuner digne d'un brunch

2026-01-23 • via Nuitee
M
Maria I • family_with_children • us
9
It was good
Pros:

Good and clean

Cons:

I saw a few flies close to the food

2026-01-19 • via Nuitee
G
Greg • couple • us
8
Very nice reception staff, big room and good food. Pricey but worth it.
Pros:

The location was great - right across from the little train station which was very helpful for an early morning departure. We had a balcony overlooking the town with a stunning view of the Alps. We had a free breakfast both mornings but since we left the last day before the buffet opened they sent us off with a bag of sandwiches and fruit for the train ride. They also gave us a coupon to use in the restaurant at street level and a discount on the Mannlichen cable car.

Cons:

Only complaint was the tub/shower which was a little difficult getting in and out of. Handrail would have been helpful as well as a shower curtain rather than a partial piece of glass.

2026-01-19 • via Nuitee
H
Hoang Nam Phuong • extended_group • ch
8
Ich werde wieder kommen
Pros:

Ich habe ein Zimmer Nr. 403 bekommen, den Balkon Aussicht war der Hammer...mit Jungfrau Aussichten, am morgen früh oder bei den Sonnenuntergang war es sehr schön!

Cons:

Ich finde bei den Rezeption könnten 1 Personal Deutsch sein, sonst ist ein bisschen schwierig falls die Leute kein Englisch können, weil wir in der Schweiz sind.

2026-01-19 • via Nuitee
J
Jasmin • solo_traveller • ch
7
2026-01-19 • via Nuitee
T
Thiago • family_with_children • br
10
Perfeita
Pros:

Proximidade com a estação

Cons:

Gostamos de tudo!

2026-01-18 • via Nuitee
D
Dominik • extended_group • ch
9
Pros:

Frühstück ind Spa waren das Highlight, sowie das geräumige Zimmer.

Cons:

Im Familienzimmer ist lediglich ein Doppelbett vorhanden. Das zweite Bett bestand aus einem ausziehbaren Schlafsofa.

2026-01-15 • via Nuitee
M
Monique • couple • ch
10
2026-01-14 • via Nuitee
M
Martin • solo_traveller • ch
9
2026-01-12 • via Nuitee
C
Cornelia • extended_group • de
9
2026-01-11 • via Nuitee