Hotel Sierra de Arcos

Hotels
7.1 (187 reviews)
Avenida Albalate 13 , Andorra , es

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness issues
Poor amenities
Bad value for money

Categories

Cleanliness
6.1
Multiple mentions of dirty rooms and overall poor cleanliness.
Service
9.1
Some positive comments about staff friendliness, but mixed experiences.
Location
9.1
Notable location benefits mentioned positively.
Room Quality
7.1
Issues with old bathrooms, noise, and uncomfortable beds were reported.
Amenities
6.1
Many complaints about heating, poor condition of facilities, and lack of basic amenities.
Value for Money
8.1
Though some good comments about pricing, overall value was criticized due to poor quality.
Food and Beverage
5.1
Negative remarks about the breakfast quality and overall dining options.
Overall Experience
6.1
Widespread dissatisfaction leading to a negative overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:05

Property Description

Charming Hotel Sierra de Arcos in Andorra, Teruel Province

Garden and Terrace: Enjoy the serene outdoors with our garden and terrace, perfect for unwinding after a day of exploration.

Comfortable Rooms: Relax in our air-conditioned rooms equipped with modern amenities such as free Wi-Fi, TV, and private bathroom.

Convenient Facilities: Benefit from our tour desk, luggage storage, business center, and free parking, ensuring a hassle-free stay.

Explore the picturesque surroundings with activities like hiking and mountain biking. Book now for a delightful stay at Hotel Sierra de Arcos!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 187 reviews
Cleanliness: 6.1
Service: 9.1
Location: 9.1
Room Quality: 7.1
Amenities: 6.1
Value for Money: 8.1
Food and Beverage: 5.1
Overall Experience: 6.1
V
Victor Manuel extended_group es
7
Pros:

La flexibilidad de horario para adaptarse a los trabajadores que hacen nocturnidad. Tener que alojarse en un hotel y que te echen a las 12 es una faena para la gente que necesita trabajar.

2026-08-22 via Nuitee
S
Sophie extended_group fr
6
2026-08-20 via Nuitee
V
Virginia solo_traveller es
3
2026-08-19 via Nuitee
P
Pavel solo_traveller cz
6
Not great, but enough for the occasion
Pros:

The staff was relatively nice. Even during the eclipse, they didn't hike up the prices.

Cons:

The hotel is pretty old and run down, there wasn't any investment into in in last few decades.
The facilities were really basic. There was a safe without a key, a bidet without the battery, a bathtub without a plug and door, that couldn't be locked from the inside in any way.
The breakfast was very basic with not many options.

2026-08-19 via Nuitee
V
Veronika couple cz
7
2026-08-18 via Nuitee
M
Merli solo_traveller ee
5
2026-08-17 via Nuitee
A
ANNA solo_traveller es
8
2026-08-17 via Nuitee
C
Cricri2002 extended_group fr
7
Globalement satisfait et d'un très bon rapport qualité prix
Pros:

Accueil sympathique
Chambre et sanitaires assez grands
C'est vieillot mais très propre
Literie confortable
Le bar contigu est bien appréciable, peu cher et on peut manger. Ouvert toute la journée.
Croissants le matin. des croissants

Cons:

Une baignoire mais pas de douche. La séparation n'est pas suffisante pour éviter les éclaboussures.
Sanitaires et robinets vieillots.
La porte de la salle de bains / WC ne fermait pas, il fallait la caler avec la poubelle.
Il a fallu faire couler beaucoup d'eau chaude pour qu'elle devienne claire (elle était rouge, comme la terre des environs). L'eau froide n'a pas bon goût.
Un petit meuble dans la salle de bains pour poser ses affaires aurait été apprécié.

2026-08-16 via Nuitee
N
Nigel solo_traveller es
9
Good Hotel
Pros:

Excellent and perfect for us. Breakfast was incredible. We would definately return in the future.

Cons:

I liked everything.

2026-08-16 via Nuitee
M
Maria Victoria family_with_children es
7
Hotel funcional
Pros:

Habitacion espaciosa. Personal amable.

Cons:

Cama dura, baño incómodo, desayuno justito.

2026-08-15 via Nuitee
A
ALBERT couple es
8
Hem quedat amb ganes de tornar-hi
Pros:

Bon tracte i bona atenció. Tot molt correcte. El personal ha estat sempre molt atent i de la neteja no es pot criticar res. Tant el servei de bar com el de menjador ha estat excel·lent. Menció especial per l'Eduard i el Jesús, tots dos cambres, atents i simpatiquíssims. Ha sigut un plaer disfrutar de l'eclipsi a Andorra tenint de base aquest hotel. Gràcies per la atenció.

Cons:

Al bar, de vegades hi havia massa soroll.

2026-08-14 via Nuitee
O
Oscar extended_group es
7
Practico a buen precio para lo justo, dormir y reponer fuerzas
Pros:

El precio y que dispusieran de habitación triple

Cons:

Las habitaciones son dignas pero algunos detalles hacen pensar que les falta mantenimiento perfecto, de las 2 lamparas del cabezal a una le faltaba todo el protector decorativo del plafon y se veia la bombilla desnuda, poco decorativo. El personal correcto pero desbordados, por la tarde noche la mosma persona atendia a cafeteria y a recepcion y la espera era algo incomoda

2026-08-14 via Nuitee
P
P solo_traveller es
6
2026-08-14 via Nuitee
F
Francisco solo_traveller es
6
Pros:

Ubicación y trato del personal. Aparcamiento delante del hotel

Cons:

La habitacion pequeña, parecía la de un hospital, primer dia el desayuno bien el segundo dia jueves mal, no había casi de nada

2026-08-14 via Nuitee
D
David couple es
6
Buen desayuno pero hotel algo antiguo
Pros:

El personal muy agradable, el desayuno bien, está limpio y el aire acondicionado funciona.

Cons:

Es un hotel antiguo que no ha registrado reformas.

2026-08-13 via Nuitee
S
sauzeaud couple fr
2
Cons:

Cet établissement est vétusté, clim bruyante, lavabo et robinet très endommagé, 2 fauteuils tachés et usés, inconfortables , pas insonnirisé, on entendait les voisins éternuer...petit dej moyen, yaourt, charcuterie, fromages à l'air libres et chauds...tout à revoir

2026-08-13 via Nuitee
J
José maria solo_traveller es
2
2026-08-13 via Nuitee
D
dada solo_traveller fr
7
2026-08-12 via Nuitee
E
Erica couple es
10
2026-08-08 via Nuitee
A
Adrian couple es
8
2026-08-08 via Nuitee