Duck Bay Hotel & Restaurant

Hotels
8.5 (2137 reviews)
Auchendennan Road By Arden , Balloch , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful hotel
Cons:
Service inconsistency
Small rooms

Categories

Cleanliness
8.71
Hotel beautiful, modern and clean.
Service
8.18
Some service issues noted but staff were generally friendly.
Location
9.22
Great location with beautiful views and proximity to attractions.
Room Quality
8.17
Rooms were comfortable but some were small.
Amenities
8.7
Nice facilities, good breakfast options.
Value for Money
8.66
Overall good value for what was provided.
Food and Beverage
7.71
Food was good but service in the restaurant was below expectations.
Overall Experience
8.68
A lovely stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:16

Property Description

Stunning Lakeside Retreat

Scenic Terrace Dining
Indulge in exquisite dining with breathtaking views at our terrace restaurant. Enjoy a culinary experience like no other as you savor delicious dishes made from the freshest local ingredients.

Comfortable Rooms with Balconies
Relax in style in our well-appointed rooms featuring modern amenities. Upgrade to a room with a balcony to soak in the picturesque surroundings and unwind in the fresh Scottish air.

Convenient Location for Exploring
Located near major attractions like Glasgow Botanic Gardens and Kelvingrove Art Gallery, our hotel is the perfect base for exploring the beauty of Balloch. With free WiFi and room service, your stay with us will be both comfortable and convenient.

Book your lakeside getaway at Duck Bay Hotel & Restaurant now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £40 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2137 reviews
Cleanliness: 8.71
Service: 8.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
E
Emslie • couple • gb
4
Pros:

bed ridiculus small and rock hard left with bad back

Cons:

beds terrible

2026-03-28 • via Nuitee
C
Carole Jane • couple • gb
8
Pros:

Great location and lots of great touches in decoration - truly loved the mugs!!

Wonderful wonderful views

Cons:

The shower had only a half screen and leaked over the floor.

Room was a touch on the small side

2026-03-27 • via Nuitee
G
Goodall • couple • gb
8
2026-03-26 • via Nuitee
A
Ann Marie • couple • gb
10
2026-03-26 • via Nuitee
L
Lyndsie • couple • gb
9
Beautiful location, fabulous food and staff!
Pros:

We liked everything about the property. The lochside was beautiful and the staff were fabulous. On reception, in the bar, in the restaurant both dinner and breakfast. Will definitely return and recommend

Cons:

The only minor thing was the view from the room. We were in room 28 which had a view of mostly the green flat roof which was a bit disappointing- I particularly love being by the water so for me that was a bit of a disappointment
PS the steak knife was VERY flimsy

2026-03-25 • via Nuitee
H
Helen • couple • gb
9
Arriving at Duck Bay we went into the patisserie, check in was easy and it was just a perfect stay. We will definitely v
Pros:

Obviously having a room with the most amazing view. The bed was very comfortable. The dinner and breakfast good quality.

Cons:

No complaints whatsoever

2026-03-25 • via Nuitee
C
charles • couple • gb
8
2026-03-24 • via Nuitee
B
Brian • couple • gb
8
Overnight stay
Pros:

Lovely setting by the Loch. Lovely staff, great service and lovely food. Clean rooms but one minus is the small double bed in room 30. We're not fat but it was a bit of a squeeze

2026-03-23 • via Nuitee
J
Joan • solo_traveller • gb
10
It was lovely
Pros:

Its location is absolutely stunning staff was lovely

Cons:

We had a small double which wasn’t very comfortable

2026-03-23 • via Nuitee
J
Janet • solo_traveller • gb
10
Pros:

beautiful hotel, lovely decor, friendly staff and excellent restaurant

2026-03-23 • via Nuitee
M
Maree • solo_traveller • gb
7
Pros:

The cleanliness of the room. The bed was comfortable.

Cons:

The room was too hot. Light on the radiator lit the whole room up at night and we sleep much better in darkness. The phone lights flashed on and off constantly too distracting one of us from sleep.
The water pressure for both the shower and taps was very poor.
The park across from the hotel was off putting with open fires and barbecues happening into late evening making the hotel feel less exclusive. Policy to have drinks in plastic cups because we were having a drink outside on the hotel terrace seems odd. Wine drunk from a plastic cup is not the same. I'm an adult staying at a nice hotel...not at a gig. It just took the shine off things. Non residents ( a very large family) came and sat at the terrace next to us and proceeded to eat their picnic....again making the hotel feel less exclusive.

2026-03-22 • via Nuitee
H
Hannah • couple • gb
3
Hotel itself is basic- I wouldn’t go back.
Pros:

The loch side setting is lovely, but the rooms which were advertised as overlooking the hillside actually directly overlooks a picnic area which was busy with people having bbqs, playing load music etc- not a tranquil getaway at all.

The restaurant and coffee shop attached is nice, and the breakfast room in the hotel has stunning loch side views.

Cons:

The double bed was the smallest bed I have ever encountered in a hotel room. My husband is 5ft 9 and the bed was only slightly longer than him- if you are any taller avoid.

2026-03-22 • via Nuitee
A
andrew • couple • gb
2
Pros:

Good location

Cons:

The room & bed were both ridiculously small. The photos on the website do not represent the actual room & bed sizes. I complained to the reception but all they suggested was that I fork out another £150 for a suite, which was a rip off - why should I pay more money, all I wanted was a normal size bed!! Hardly had any sleep at all due to the tiny bed. Very poor customer service in not offering me a proper bed! Waste of money. DON'T STAY HERE IF YOU WANTA GOOD NIGHTS SLEEP

2026-03-22 • via Nuitee
B
Brian • couple • gb
10
Pros:

All i can is best time 100%

2026-03-22 • via Nuitee
S
Steven • couple • se
8
2026-03-22 • via Nuitee
C
Colyna • couple • gb
1
Useless staff
Pros:

Nice place, nice food

Cons:

We asked through booking.com for early check in at 12 as we were going to a funeral at 1.15.
The message did not get through and the hotel would not help and only offered a toilet to get changed in ! Staff could not care less ! Terrible service !!

2026-03-20 • via Nuitee
C
Calderwood • couple • gb
10
Pros:

Everything..food scenery staff..comfy bed 😁

2026-03-20 • via Nuitee
T
Thomas • couple • gb
10
Pros:

The location the view the piece and quite

Cons:

There was nothing I didn't like

2026-03-20 • via Nuitee
T
Thomas • couple • gb
9
2026-03-19 • via Nuitee
C
Carolynn • couple • gb
8
Relaxing - restful- refreshing!
Pros:

Gluten free choices for breakfast 👍

Cons:

Found the bed too high and hard.

2026-03-19 • via Nuitee