Urban Hotel

Hotels
8.4 (808 reviews)
79 Yakov Logvinenko Street , Bishkek , KG
+996 702 773 777

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean rooms
Cons:
No elevator
Room issues
Cleanliness complaints

Categories

Cleanliness
7.94
There were complaints about room cleanliness and service not being attended to after requests.
Service
8.71
Generally friendly and helpful staff, particularly noted in multiple reviews.
Location
8.45
Convenient location near the city center, though some noted that it was a little far.
Room Quality
8.3
Rooms described as clean and comfortable, although some mentioned issues like small size.
Amenities
8.33
Breakfast received positive remarks for variety; however, lack of elevators was noted.
Value for Money
8.09
Considered decent value for price in most reviews, though some had mixed feelings.
Food and Beverage
8.94
Breakfast was frequently praised and deemed the highlight of the stay.
Overall Experience
8.41
Positive experiences overall with minor complaints, leading to a good sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:45

Property Description

Modern Accommodation with Terrace

Convenient Amenities: Enjoy a 24-hour front desk, airport transfers, and a shared lounge during your stay at Urban Hotel in Bishkek. Stay connected with free WiFi available throughout the property.

Comfortable Rooms: Relax in rooms equipped with air conditioning, a flat-screen TV, and a desk. Each room also features a wardrobe for your convenience.

Accessible Location: Just 25 km from Manas International Airport, Urban Hotel offers easy access for travelers. Book your stay now and experience comfort and convenience at its best.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 808 reviews
Cleanliness: 7.94
Service: 8.71
Location: 8.45
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.09
Food and Beverage: 8.94
Overall Experience: 8.41
J
julienne • solo_traveller • fr
5
Pros:

Le personnel est gentil et est prêt a aider si besoin.

The staff are friendly and willing to help whenever needed.

Cons:

J'ai pris la chambre économique ; ce n'est pas précisé dans la description que la chambre se trouve au sous-sol, et cela ne ressemble pas aux photos qui étaient mises en ligne.

I booked the economy room, but the description does not mention that the room is located in the basement, and it does not look like the photos that were posted online.

2026-10-14 • via Nuitee
A
Annlyn • solo_traveller • ph
8
Clean, spacious room, good breakfast and helpful staff! Thank you!
Pros:

clean and spacious room

Cons:

location

2026-10-13 • via Nuitee
E
Evgenii • extended_group • kz
10
2026-10-12 • via Nuitee
D
Dalkılıç • solo_traveller • tr
3
2026-10-11 • via Nuitee
D
Dipanwita • solo_traveller • gb
9
2026-10-10 • via Nuitee
S
Simone • extended_group • kg
8
Een goed verblijf.
Pros:

Aan mijn verzoek om 1 persoonsbedden was voldaan.

Cons:

Niets

2026-10-10 • via Nuitee
V
Vlada • extended_group • kg
8
2026-10-10 • via Nuitee
J
Juan Francisco • solo_traveller • nl
3
Don’t waste your money in this “hotel”.
Pros:

It seemed modern and the breakfast was good.

Cons:

A waste of money, the room might as well just be valued for having a bed to sleep on and a toilet. How this is 3-stars is beyond me.

The bed is quite hard and uncomfortable. Zero attention to detail, as most things in my room were half broken from the A/C being making loud noises while I tried to sleep and barely cooling the room even at it’s lowest to every small cabinet or stand that was bolted on the wall falling apart. The shower head was rusty and might as well have been a sink with barely spraying any water.

And to top it all off, I left for the whole day on a tour and when I came back the cleaning staff or whoever had come into the room, and didn’t make my bed or take out the trash. They simply came in to move my dirty cups and water bottles around, without ever cleaning anything. Again, don’t waste your money.

2026-10-09 • via Nuitee
E
Emel • extended_group • tr
5
Kötü diyemem ama bu kadar puanlık bir otel değil üzgünüm.
Cons:

puanından ötürü rezervasyon yapmıştık. Asansör yoktu yukarıya eşya taşımak için yardımcı olacak kimse de yoktu. Ayrıca alt kattaki odalar direk cadde üzerinde kalıyor ve cam açıkken güvensiz hissettiriyordu.

2026-10-08 • via Nuitee
T
Tatyana • solo_traveller • ru
10
2026-10-08 • via Nuitee
A
Asgar • solo_traveller • az
10
2026-10-07 • via Nuitee
E
Elodie • family_with_children • gb
6
OK but no more
Pros:

Good location
Good breakfast

Cons:

Small rooms
Limited facilities

2026-09-17 • via Nuitee
E
Emily • solo_traveller • gb
8
2026-09-16 • via Nuitee
D
Dennis • solo_traveller • nl
6
Pros:

Behulpzaam personeel

Cons:

Ontbijtzaal erg klein

2026-09-08 • via Nuitee
L
Liza • couple • gb
9
2026-09-07 • via Nuitee
J
Jakub • couple • pl
10
Pros:

The hotel is quite new. The room was comfortable, and the staff was very helpful. They helped me arrange a taxi, and they were very responsive. I also enjoyed delicious breakfast a lot.

2026-09-03 • via Nuitee
V
Veronika • couple • cz
10
Pros:

Friendly and helpful staff, comfy room, good location.

2026-09-03 • via Nuitee
M
Mili • solo_traveller • pl
9
Pros:

Lokalizacja super blisko przystanki autobusowe, śniadania dobre, pokoj czysty.

Cons:

Rozmiar pokoju mini do łazienki trzeba niemalże przejść po łóżkach uważając na telewizor na jedną noc spoko.Widok z pokoju na plac budowy.

2026-08-31 • via Nuitee
M
Monika Iris • solo_traveller • ch
8
2026-08-30 • via Nuitee
M
Monika Iris • solo_traveller • ch
7
2026-08-30 • via Nuitee