Oakwood Hall Hotel

The property is run down and requiring considerable TLC.
There was no restaurant or bar - the Hotel currently has no licence.

The breakfast was mediocre. A continental breakfast but with the bare minimum available.
Also the breakfast tablecloth was covered in stains…very unappealing.

the poor continental breakfast
it was like they didnt care about how guesses felt rather a mis match of hospitality

Wasn’t notified of the restaurant closure until after I’d booked. Whilst the staff offered catering from a takeaway, I we chose to go out. Breakfast was described as continental but comprised of cheap sliced loaves for toast, croissants, cheap yoghurts and an apple or an orange. The cereal was basic.

Whilst the room had an ironing board and trouser press, there was no hairdryer and there was a large patch of black mold on
the shower ceiling

My colleagues room had no mirrors making putting on her makeup a challenge.

The driveway has a lot of deep potholes making our can driver reluctant to drive to the door

However this is clearly the start of. Renovation project so hopefully things will improve. I hope they seek out input from womem visitors as those touchrs appreciated by women think were misding.

Driveway, full of potholes, staff uninterested, room was dark and cold. No door on shower and side light didnt work.
The continental breakfast was very poor, not enough food even bread, not fresh juice. Not boiled water for tea ( only kept warm on stove ). Staff unavailable and rather unhelpful when appeared.

There was only one member of staff on site at any time. We arrived quite late at night, so this made perfect sense for the evening shift...but there was still only one member of staff visible throughout what should have been the busy breakfast period too. This meant there was no one to show us to a table, explain the breakfast menu or even to replenish the meagre food and drink items.
The breakfast itself was very poor. A few varieties of own brand cereals and a couple of ultra thin slices of value bread were all that was on offer. There was a sign that said "fresh pastries", but no evidence that the sign had ever been accurate.

Worse still, the room we had was absolutely freezing and felt really damp. Considering our visit was in the middle of heatwave, I'm not entirely sure how this was possible. It is not an exaggeration to say this was the worst hotel stay we've ever had.

Strange empty atmosphere. Can't put my finger in it. Owners could do so much with this lovely old hotel. Staff however very helpful but looked bored.
Very dusty reception desk... Why??
Bar area closed when we visited in march... Maybe low season. Breakfast was adequate for the price we paid, just continent but coffee was free flowing and lovely.
Would definitely stay again just for the four poster bed 😄😄

Creaky floorboards. Only 1 staff on site. Not enough choice to be considered a continental breakfast.

See above!

Dusty , no fresh lining not much staff just needed a good clean we did clean it for our self's

Rooms dated and breakfast was a disappointment.

Cleanliness was extremely lacking, I was incredibly shocked when my partner shared her experience. Not what you would expect from a 3* hotel.

Will never choose you again. Such a shame as location is perfect and the outside is something quite special to look at.

I would recommend you retrain your cleaners and give your rooms a deep clean and replace the mattresses as they do not offer a good night's sleep at all.

I would also look at re surfacing your driveway as there are some rather large pot holes which could do some damage to cars.

Everything! Tired, run down , empty, lifeless, damp, dirty, no staff , no food , no bar, the list goes on …..

Couldn’t see out of the window due to the plants growing over them. Breakfast was BAD!