Hotel Raffl

Hotels
8.3 (2862 reviews)
St.-Jakob-Str. 218 - Laives , Bolzano , IT
+39 0471 250194
[email protected]

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Free
Children allowed
Pets allowed

Facilities

Free WiFi
Free Parking
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Good breakfast (often praised)
Very friendly and helpful staff
Great location near Bolzano and public transport
Quiet surroundings despite road proximity
Comfortable/modern spacious rooms reported by some
Good dinner/restaurant quality
Free city card / convenient extras
Pleasant grounds and easy parking
Helpful gestures (upgrades, breakfast-to-go)
Cons:
Some rooms small and exposed to traffic noise
Hard mattresses reported by multiple guests
Bathroom layout issues (open bathroom, sliding door not closing)
Elevator access problem at night (forcing stairs with luggage)
Breakfast ends early / lacks toaster
Extra charges (e.g., high dog fee)
Some rooms dated with visible wear
Occasional slow hot water and mild bathroom odors
Restaurant dining room described as a bit 'sad'
Perceived high price for some guests

Categories

Cleanliness
8.1
No major cleanliness complaints in the reviews; some mentions of bathroom wear and a mild musty smell but generally acceptable housekeeping.
Service
9.1
Repeated praise for very friendly, helpful staff (late arrival assistance, upgraded rooms, breakfast-to-go and accommodating service).
Location
8.7
Multiple comments cite a very good, convenient location near Bolzano with quiet surroundings despite proximity to a road and easy bus access.
Room Quality
7.5
Mixed feedback: some modern, spacious upgraded rooms with great views; others small, exposed to traffic noise, hard mattresses or dated with visible wear.
Amenities
8.1
Good amenities noted (parking in garden, free city card, pleasant grounds, restaurant and bar) but some issues: elevator access at night reported and an open/odd bathroom layout for some rooms.
Value for Money
7.9
Mixed perceptions: several guests praise excellent price-quality ratio while others find the hotel relatively expensive and note extra charges (e.g., dog fee).
Food and Beverage
8.6
Generally strong breakfast and good dinner/restaurant quality mentioned; minor negatives include early breakfast end time, lack of a toaster and a slightly 'sad' dining room.
Overall Experience
8.4
Overall positive stay reports: comfortable for short stops, recommended by many, pleasant grounds and helpful staff leading to a generally good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Hotel Raffl is a comfortable hotel in Leifers (Laives) near Bolzano, suited to business travellers, families, cyclists and electric-car drivers, with modern rooms, a rich breakfast buffet and a 3-course dinner. It has free parking, EV charging stations, secure bike storage, free Wi-Fi and a rooftop whirlpool (June to October), and sits on the Bolzano–Trento cycle route.

Important information:

The restaurant is closed on Sundays.

The restaurant is closed from 29/12/2025 to 29/01/2026. Hot tub/jacuzzi is closed from 2027-06-01 until 2026-09-07
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. Cots are available in some rooms on request.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    Free parking is available on site.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.3
Based on 2862 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.7
Room Quality: 7.5
Amenities: 8.1
Value for Money: 7.9
Food and Beverage: 8.6
Overall Experience: 8.4
P
Patricia • couple • br
7
2026-11-10 • via Nuitee
J
Jess • solo_traveller • dk
7
2026-11-08 • via Nuitee
A
Armin • couple • de
7
Pros:

Schöne Bar mit Blick auf einen üppigen Garten.

Cons:

Die Lage an einer überaus lauten Straße und die spartanische Ausstattung der Zimmer.

2026-11-03 • via Nuitee
L
Lutz • couple • at
8
Pros:

Ruhig und etwas außerhalb der Stadt.

2026-11-02 • via Nuitee
D
Deepak • family_with_children • de
10
2026-11-02 • via Nuitee
M
Maria Grazia • solo_traveller • it
8
2026-11-02 • via Nuitee
D
Davide • family_with_children • ch
8
2026-11-01 • via Nuitee
A
Anton • couple • at
7
2026-10-30 • via Nuitee
M
Maurizio • couple • it
4
2026-10-30 • via Nuitee
A
Anton • family_with_children • at
7
2026-10-30 • via Nuitee
T
Thomas • couple • at
8
2026-10-28 • via Nuitee
R
Ruzhdi • extended_group • xk
7
The staff was very kind especially Anton
2026-10-28 • via Nuitee
L
luigi • couple • de
9
2026-10-28 • via Nuitee
M
Maryna • extended_group • ua
9
2026-10-28 • via Nuitee
A
Adelheid Maria Theresia • couple • at
6
Pros:

Frühstück war in Ordnung

Cons:

Zimmer sehr klein und laut keine Ablage im Bad man wusste nicht wohin beim auskleiden Betten sehr hart Hund 20.00 sehr heftig abends wusste man nicht wohin da das Hotel Ruhetag hatte und alles geschlossen sogar der Aufenthaltsraum für 1-2 Tage aber 1 Woche geht gar nicht

2026-10-27 • via Nuitee
E
Eva • solo_traveller • at
8
2026-10-27 • via Nuitee
P
Paulo Roberto • family_with_children • br
10
Poderia ser melhor se não tivesse esse detalhe do acesso aos elevadores.
Pros:

Café da manhã bom, porém, encerra muito cedo
Localização boa.

Cons:

Cehgamos ao hotel deposi da 10 hroas da noite, tivemos um atrazo na viagem, foi cumprido pelo hotel o processo de nos receber, porém não tínhamos acesso ao elevador, e tivemos que carregar as malas pelas escadas, isso muito muito ruim, cansativo e desgastante.

2026-10-27 • via Nuitee
A
Alois • couple • at
8
2026-10-26 • via Nuitee
M
Marina Lopes Ribeiro • couple • br
10
Muito bom
Pros:

Foi uma parada curta para descansar de uma viagem longa. Valeu super a pena. Hotel confortável. Ótimo café da manhã e o restaurante também oferece um menu especial para o jantar.

2026-10-26 • via Nuitee
P
Petra • couple • de
10
Für einen Kurztrip nach Bozen bestens geeignet
Pros:

Lage ist sehr gut und trotz Straße sehr ruhig. Sehr gut war das Essen, dass man als HP dazubuchen konnte.

2026-10-26 • via Nuitee