Lenox Hotel and Suites

Hotels
7.2 (1332 reviews)
140 North Street , Buffalo , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
No temperature control

Categories

Cleanliness
6.28
Several reviews indicate issues with cleanliness, including unclean bathrooms and dirty hallways.
Service
8.25
Most reviews commend the friendly and helpful staff.
Location
8.79
Many guests appreciated the convenient location near attractions and restaurants.
Room Quality
7.24
Guests noted decent room quality but had complaints about heat control and some room conditions.
Amenities
6.27
Guests mentioned a lack of amenities and some issues with heating.
Value for Money
7.23
Overall value was viewed as reasonable, but not exceptional, with some feeling it was overpriced for game weekends.
Food and Beverage
5.78
Limited mentions of food services with some guests noting the restaurant wasn't open.
Overall Experience
7.75
Customers had a mixed experience, enjoying certain aspects but facing notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:32

Property Description

Historic Charm and Prime Location
The Lenox Hotel and Suites, with its rich history dating back to 1896, stands as the oldest continuously operating hotel in Buffalo, NY. Nestled in the vibrant Allentown district, this unique property offers a blend of historic charm and modern comfort just minutes from downtown.

Modern Amenities and Convenience
Each room at the Lenox Hotel and Suites is equipped with a 32-inch flat screen cable TV, Wi-Fi, microwave, fridge, and off-street parking, ensuring a comfortable stay for every guest. Whether you're here for business or leisure, these amenities cater to your needs.

Explore Buffalo's Attractions
Conveniently located within 3 miles of Lake Erie, the Central Business District, Delaware Park, Buffalo Zoo, Canalside, and more, the Lenox Hotel and Suites serves as the perfect hub for exploring the city's top attractions.

For a memorable stay in historic Buffalo, book your room at the Lenox Hotel and Suites today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

Location

Guest Reviews

7.2
Based on 1332 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 7.24
Amenities: 6.27
Value for Money: 7.23
Food and Beverage: 5.78
Overall Experience: 7.75
K
Kensy • solo_traveller • ht
9
2026-04-04 • via Nuitee
K
Kevin • couple • us
10
2026-04-03 • via Nuitee
G
Glisman • solo_traveller • us
8
Cons:

I just like the fact that they're only two outlets to charge to plug anything and my charger can't find out of the wall back it behind the bed

2026-04-03 • via Nuitee
C
Chivonne • couple • us
1
Pros:

Didn't get to stay

Cons:

They took my money and cancelled my reservation

2026-04-02 • via Nuitee
A
Albert • couple • us
6
2026-04-01 • via Nuitee
Z
zhou • family_with_children • us
5
非常老旧
Pros:

员工态度很好

Cons:

所有东西又老旧又破

2026-03-30 • via Nuitee
A
Alexandra • family_with_children • us
6
Beautiful building with some additional features needed
Pros:

The property was beautiful and clean the lobby was very pretty and maintained

Cons:

we stayed on the 8th floor in March- and there is no climate control. It was very hot with no fans or ac available.

2026-03-29 • via Nuitee
R
Rob • extended_group • ca
6
While clean, the building and rooms are very old and stuck in time
Pros:

Location

Cons:

Old and dated

2026-03-29 • via Nuitee
A
Ayako • solo_traveller • gb
9
Little gem
Pros:

It’s unique, full of characters.

Cons:

None

2026-03-28 • via Nuitee
L
Louie • solo_traveller • us
8
2026-03-27 • via Nuitee
C
Charlene • family_with_children • us
7
Overall very pleased.
Pros:

On site parking. Friendliness of staff.

Cons:

The rattling of the register for heat!

2026-03-27 • via Nuitee
F
Frederick • solo_traveller • ca
10
Great place
Pros:

Great building and very nice staff

2026-03-26 • via Nuitee
S
Sophia • solo_traveller • us
7
2026-03-25 • via Nuitee
N
Natalie • extended_group • us
7
Pros:

Historic feel of the building.

Cons:

Confusing to navigate/find room.

2026-03-25 • via Nuitee
J
James • couple • us
7
2026-03-23 • via Nuitee
W
William • family_with_children • ca
4
very high priced from what you got
Pros:

staff were fine and helpful

Cons:

small rooms. poor water pressure. high price. would not likely go back very old building

2026-03-22 • via Nuitee
J
Jennifer • couple • ca
8
2026-03-22 • via Nuitee
S
Stephanie • couple • us
3
Overall, between the noise, lack of hot water, and questionable safety measures, I would not recommend staying here.
Pros:

Cost effective

Cons:

I had a very disappointing experience during my stay. The noise level was unacceptable there was constant radiating noise throughout the entire night, making it nearly impossible to get any rest.

On top of that, the hot water was extremely limited. Taking a proper shower was a challenge, as the water would quickly turn cold, which is not something you expect when paying for a stay.

Safety was also a concern. The doors lacked basic features like peepholes, and the locking mechanisms did not feel secure or efficient. This made it difficult to feel comfortable or safe in the room.

Overall, between the noise, lack of hot water, and questionable safety measures, I would not recommend staying here.

2026-03-20 • via Nuitee
S
SALVATORE • family_with_children • ca
6
2026-03-20 • via Nuitee
K
Kim • couple • ca
10
2026-03-19 • via Nuitee