Lenox Hotel and Suites

Hotels
7.2 (1400 reviews)
140 North Street , Buffalo , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
No temperature control

Categories

Cleanliness
6.28
Several reviews indicate issues with cleanliness, including unclean bathrooms and dirty hallways.
Service
8.25
Most reviews commend the friendly and helpful staff.
Location
8.79
Many guests appreciated the convenient location near attractions and restaurants.
Room Quality
7.24
Guests noted decent room quality but had complaints about heat control and some room conditions.
Amenities
6.27
Guests mentioned a lack of amenities and some issues with heating.
Value for Money
7.23
Overall value was viewed as reasonable, but not exceptional, with some feeling it was overpriced for game weekends.
Food and Beverage
5.78
Limited mentions of food services with some guests noting the restaurant wasn't open.
Overall Experience
7.75
Customers had a mixed experience, enjoying certain aspects but facing notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:32

Property Description

Historic Charm and Prime Location
The Lenox Hotel and Suites, with its rich history dating back to 1896, stands as the oldest continuously operating hotel in Buffalo, NY. Nestled in the vibrant Allentown district, this unique property offers a blend of historic charm and modern comfort just minutes from downtown.

Modern Amenities and Convenience
Each room at the Lenox Hotel and Suites is equipped with a 32-inch flat screen cable TV, Wi-Fi, microwave, fridge, and off-street parking, ensuring a comfortable stay for every guest. Whether you're here for business or leisure, these amenities cater to your needs.

Explore Buffalo's Attractions
Conveniently located within 3 miles of Lake Erie, the Central Business District, Delaware Park, Buffalo Zoo, Canalside, and more, the Lenox Hotel and Suites serves as the perfect hub for exploring the city's top attractions.

For a memorable stay in historic Buffalo, book your room at the Lenox Hotel and Suites today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 1400 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 7.24
Amenities: 6.27
Value for Money: 7.23
Food and Beverage: 5.78
Overall Experience: 7.75
R
Remo • couple • ch
7
Pros:

Das Bett war sehr bequem und das personal sehr nett.

Cons:

Das Hotel ist schon etwas älter und in die Jahre gekommen. Der Teppich auf dem Flur sehr schmutzig und gekennzeichnet wo man langläuft. Das Zimmer war ok aber das Badezimmer sehr minimal, alt und rostig

2026-09-12 • via Nuitee
R
Ron • solo_traveller • us
10
Budget basics in a the heart of Allentown
Pros:

The hotel is a mixed use building of full time residents and hotel guests. Its not updated (which is why its budget friendly), but its clean, comfortable with a good bed, free parking and walkable location. The building itself is historically beautiful. The upper floors have great views.

Cons:

Don't expect any frills or breakfast, but if you just need a clean, centrally located accommodation with free parking...then this a great option. The a/c works great but it definitely fights with the curtains. Helpful to bring a clip to hold the curtain back.

2026-09-11 • via Nuitee
T
Thomas • solo_traveller • us
7
2026-09-10 • via Nuitee
T
Thierry • couple • ch
6
Pros:

…

Cons:

Vieux

2026-09-09 • via Nuitee
G
Gladys • extended_group • co
10
2026-09-09 • via Nuitee
P
Poyen • solo_traveller • us
8
2026-09-01 • via Nuitee
A
Anthony • solo_traveller • us
8
2026-08-31 • via Nuitee
A
Amanda • family_with_children • us
9
2026-08-29 • via Nuitee
J
Jeff Oser • solo_traveller • us
10
2026-08-28 • via Nuitee
R
Ragy • solo_traveller • ca
8
2026-08-27 • via Nuitee
A
Aliasghar • extended_group • ir
3
Our stay at the Lenox Hotel was disappointing due to the lack of breakfast service, inadequate room amenities, insuffici
Pros:

Despite having reserved a full breakfast, the hotel was unable to provide breakfast service during our stay.

Cons:

The room was not adequately equipped with the necessary amenities and supplies for a comfortable stay.
There were many people in the hotel who appeared not to be guests and seemed to be living there, which made the atmosphere uncomfortable

2026-08-27 • via Nuitee
K
Ken • couple • us
1
Don’t stay here!
Pros:

This was the worst hotel experience ever

Cons:

Shower was cold . Front desk was rude. Paid for lake view and got a view of another room. Canceled booking.com and charged $20 more

2026-08-27 • via Nuitee
M
Maria • extended_group • es
5
2026-08-26 • via Nuitee
B
Bethany • extended_group • us
3
please refund
Pros:

it smelled clean

Cons:

this was beyond not meeting expectations. we felt unsafe there. the water didnt work and there was nowhere to even charge a phone. we felt unsafe and we left within 30 minutes of check in.

2026-08-24 • via Nuitee
J
Jayant • solo_traveller • fr
8
2026-08-23 • via Nuitee
K
Katie • extended_group • us
9
2026-08-23 • via Nuitee
B
Ben • couple • us
8
Historic, great stay
Pros:

Location

Cons:

N/A

2026-08-23 • via Nuitee
M
Michaela • solo_traveller • de
8
2026-08-22 • via Nuitee
J
JOCELYN • couple • pr
2
No worst for the value
Pros:

The room was clean, and the staff were really nice. A Walgreens ira really nearby. The neighbor area appears not be safe.

Cons:

All the facilities are old, apparently some people are living in, the hotel not just guest for the hotel. Smoking smells in the lobby and room.

2026-08-18 • via Nuitee
L
Li • couple • ca
5
2026-08-18 • via Nuitee