Glendale Hotel

Hotels
7.2 (603 reviews)
Plymouth Road , Cardiff , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Free wired internet
Offsite parking discounted rates available
Internet access

Review Highlights

Pros:
Clean
Friendly staff
Good location
Great food
Cons:
Dirty surfaces
Uncomfortable beds
Noisy rooms
Poor WiFi

Categories

Cleanliness
5.78
Many mentions of dust and cleanliness issues.
Service
8.75
Staff were pleasant and attempted to accommodate issues.
Location
8.79
Convenient location for accessing Penarth and Cardiff.
Room Quality
5.24
Reports of uncomfortable beds and noisy rooms.
Amenities
6.27
Issues with WiFi and lack of heating during the night.
Value for Money
7.23
Value appears acceptable based on some positive mentions.
Food and Beverage
8.28
Food was praised as top class.
Overall Experience
7.25
Mixed experiences leading to a fair but not great stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:37

Property Description

Award-winning Italian Restaurant and Traditional Bar
Experience the culinary delights at Glendale Hotel's renowned Villa Napoli Restaurant serving fresh fish dishes and authentic Italian cuisine. Unwind at the traditional bar offering a range of light snacks and beverages, creating the perfect ambiance for a relaxing evening.

Stylish Rooms with Modern Amenities
Indulge in the comfort of the stylish rooms at The Glendale, each uniquely decorated with elegant furniture and equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and private modern bathrooms. The cosy seating areas provide a perfect retreat after a day of exploring Penarth and Cardiff.

Convenient Location and Nearby Attractions
Located just a 10-minute drive from Cardiff centre, Glendale Hotel offers easy access to Penarth Railway Station and popular attractions like Cardiff Bay and the Millennium Stadium. With free parking nearby, guests can explore Glamorganshire Golf Club and beyond effortlessly.

Book your stay at Glendale Hotel now and immerse yourself in luxury and convenience during your visit to Penarth and Cardiff!

Important information:

The Villa Napoli Restaurant & Glendale Bar are closed on Mondays.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 603 reviews
Cleanliness: 5.78
Service: 8.75
Location: 8.79
Room Quality: 5.24
Amenities: 6.27
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 7.25
A
Abigail • solo_traveller • gb
7
Pros:

The hotel was great.... Breakfast was TERRIBLE

Cons:

Breakfast!!!!! AWFUL!!! DONT have the breakfast!

2026-05-12 • via Nuitee
P
Pamela • extended_group • gb
6
Pleasant stay, helpful and friendly staff
Pros:

Good location

Cons:

Bedrooms dated

2026-05-11 • via Nuitee
C
Christopher • solo_traveller • gb
7
Pretty traditional (old fashioned stay).
Pros:

Old fashioned aspect although restaurant is of very high standard (Italian and SUN lunch).

Cons:

Basic room (very old fashioned).

2026-05-05 • via Nuitee
S
Sylvia • family_with_children • gb
6
Pros:

Location . Double room OK size & bed

Cons:

Tiny shower, bedside lights not picking properly, heating not working & needed as big rokm in old building single room was tiny eith very narrow bed & big step into bathroom section & room was 2 long flights of stairs bathrrom double room gad tiny shower & nowhere to put towels or anything else . Wardrobe had 2 hangers single room had none
Also restaurant was very slow service & had 2 ask several times for things, same as last time we were there or staff ignored us, waited for ages to be offered a drink & longer to get menus . Won't be staying there again

2026-05-04 • via Nuitee
C
Christopher • solo_traveller • gb
7
Good location for Penarth.
Pros:

Very good breakfast (SUN lunch).

2026-05-01 • via Nuitee
A
Adele • couple • gb
8
2026-04-17 • via Nuitee
K
Kieran • couple • gb
10
2026-04-08 • via Nuitee
M
Marculescu • family_with_children • gb
10
2026-04-05 • via Nuitee
S
Simon • solo_traveller • gb
9
Did exactly what I wanted, nice quiet sleep and stay
Pros:

Nice comfy bed, quiet and decent shower

2026-04-03 • via Nuitee
N
Natasha • extended_group • gb
7
Lovely hotel with restaurant and bar downstairs with friendly staff
Pros:

Staff were lovely and very helpful. Room we had was clean and spacious. Nicely decorated although bathroom somewhat dated.
Location great, short walk to Penarth high street shops.

Cons:

Nothing.
Only minor issue was kettle in the room was too big to fit in sink to fill up and turning the bath taps only seemed to make shower work so resorted to filling it up by pouring water into it from a glass.

2026-03-31 • via Nuitee
T
Tracey • couple • gb
1
2026-03-30 • via Nuitee
A
Andrew • solo_traveller • gb
3
Disappointing
Pros:

Location was convenient

Cons:

Only one bedside lamp worked and the electrics were poor and an extension lead could be a hazard.
The window sill was dirty.
Unable to open the curtains well.
The TV and controller didn't work.
Noise transfer from other rooms was very poor.

2026-03-23 • via Nuitee
W
Whiley • solo_traveller • gb
5
2026-03-22 • via Nuitee
G
Greg • solo_traveller • gb
7
2026-03-06 • via Nuitee
C
Chloe • couple • gb
10
2026-03-01 • via Nuitee
C
Carole • solo_traveller • gb
5
Cons:

I stayed in room 16,
The mattress on the bed had big dips in it, one was so big I kept rolling into it, needless to say, I didn’t get much sleep,
That mattress needs to be changed!!

2026-01-27 • via Nuitee
C
Chris • family_with_children • gb
10
2026-01-23 • via Nuitee
D
David • solo_traveller • gb
8
2026-01-23 • via Nuitee
E
Eamonn • solo_traveller • au
3
Never again
Pros:

The old tradition of the hotel was different with the multiple keys for entrance to the hotel and room.

Cons:

Where do I begin? Noting that it is a 2 star hotel it is never going to have air con but given it was a low 30s weekend in Cardiff they could have at least had a fan in the room as a standalone fan. When I booked the room I did not know it wasn't going to be a private room but a separate bathroom for my private use which you know again with the tradition I didn't mind the idea at first but then the quirkiness of it all wore pretty thin once you walked on the tiles which felt like they could give way at any stage and then you had the taps for the shower which were almost impossible to work to get consistent hot water. Also even with the heat the bed was incredibly uncomfortable to sleep on and again for a 2 star hotel (which does have a good rating on Booking.com) you expect better.

2026-01-19 • via Nuitee
S
Siiri • extended_group • fi
9
2026-01-19 • via Nuitee