Hotel Sunsurya

Hotels
No 2 , Jalan Pauh Kijang 3/KU 03, Selangor , Klang , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
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Review Highlights

Pros:
Cleanliness
Affordable pricing
Good location
Water heater works fine
Cons:
Maintenance issues
Small room size
Smoking smell
Unserviced air conditioning
Broken amenities like TV

Categories

Cleanliness
8.5
Rooms are consistently described as clean; this is a recurring positive theme in the reviews.
Service
7.5
Staff are mentioned positively, but there have been complaints related to smoking and potential negligence regarding maintenance.
Location
8
The hotel's location is praised for its proximity to a mosque, bus terminal, and restaurants.
Room Quality
6
Guests are satisfied with the cleanliness and comfort of the rooms, but there are complaints about the room size and maintenance issues like a broken door and non-functioning TV.
Amenities
5.5
Although the water heater is mentioned positively, the lack of working TVs and issues with the air conditioning suggest room for improvement in amenities.
Value for Money
7.2
Guests find the hotel to be affordable and generally express that they receive good value for the money, despite some problems.
Health and Safety
4.5
Concerns about smoke smell and a guest incurring health issues due to what they believe to be an unserviced air conditioner affect this rating adversely.
Overall Experience
7
Most guests seem generally satisfied with their stay, appreciating the cleanliness and location, but the overall experience is hampered by maintenance and health safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 00:40

Property Description

Convenient Location

Modern Amenities

Multilingual Staff

Book your stay at Hotel Sunsurya today for a comfortable and convenient experience with modern amenities and a helpful multilingual staff.

Important information:

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location