Khai Ngoc Hotel

Hotels
5.1 (7 reviews)
Hẻm 33 Hồ Tùng Mậu, Phường 3 , Da Lat , vn
khaingoc.hoteldl@gmail.com

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Room service
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Ironing service
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Helpful service

Categories

Cleanliness
6.93
Standard quality for this hotel tier.
Service
7.4
The staff were friendly and helpful.
Location
7.44
Standard quality for this hotel tier.
Room Quality
3.39
Standard quality for this hotel tier.
Amenities
3.92
Standard quality for this hotel tier.
Value for Money
3.88
Standard quality for this hotel tier.
Food and Beverage
3.93
Standard quality for this hotel tier.
Overall Experience
3.9
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:22

Property Description

Convenient Location in Da Lat
Khai Ngoc Hotel, nestled in Da Lat, offers a perfect retreat with its proximity to Lam Vien Square and various attractions like Xuan Huong Lake and Hang Nga Crazy House.

Comfortable Rooms and Relaxing Amenities
Enjoy a comfortable stay in our allergy-free rooms equipped with modern amenities such as a flat-screen TV, private bathroom, and cozy beddings. Unwind in the hot tub or explore the garden and terrace for a relaxing experience.

Exceptional Services and Facilities
With a tour desk, shared kitchen, and 24-hour front desk, we ensure all your needs are met promptly. Stay connected with free WiFi throughout the property and indulge in room service for a hassle-free stay.

Book your stay at Khai Ngoc Hotel for a memorable experience in Da Lat!

Important information:

Please inform Khai Ngoc Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of VND 500000 is required. The host charges this 14 days before arrival. This will be collected by bank transfer. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children from 5 years old to 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.1
Based on 7 reviews
Cleanliness: 6.93
Service: 7.4
Location: 7.44
Room Quality: 3.39
Amenities: 3.92
Value for Money: 3.88
Food and Beverage: 3.93
Overall Experience: 3.9
T
Trevor • family_with_children • gb
10
Pros:

The staff were friendly and helpful.

2025-08-29 • via Nuitee
J
Jason • solo traveller • au
1
Never agin
Pros:

Nothing location described on booking site not accurate

Cons:

Staff horrible
Very noisy
Manager had a tantrum at staff I felt unsafe

2025-01-13 • via Nuitee
M
Mai • young couple • vn
5
Passable
Pros:

We can leave our luggage after checking out.

Cons:

Even on demand, napkin is not available.

2024-02-27 • via Nuitee
L
Long • with friends • us
1
The Khai Ngoc Hotel, I'm haunted by this name.
Pros:

My room was not as described on booking. The staff put me in the basement. Everything was terrible. It was the first time I stayed like that. When I checked out, the staff suggested that if I stayed longer, they would move me to an upper floor. It's insane. I had two awful nights in Da Lat because of the uncomfortable sleep.

2024-01-20 • via Nuitee
A
Anonymous • young couple • ca
7
Good
2023-04-13 • via Nuitee
S
Sandra • young couple • au
7
Good
Pros:

Location was very handy to the market and lakeside.

Cons:

Shower drain was on wrong side of bathroom resulting in a wet floor after showering.

2023-03-20 • via Nuitee
C
Catherine • young couple • vn
5
The location was great and the hotel was very pretty, but it was not very comfortable.
Pros:

The outside and the lobby were very pretty, I liked the whole aesthetic of the hotel.

Cons:

The bed was very uncomfortable, we could feel all of the springs in the mattress digging into us, and the standard room is very small. They advertised airport shuttle services but when I asked for it they said they do not provide it.

2022-09-21 • via Nuitee