Toby Carvery Exeter M5 J30 by Innkeeper's Collection

Hotels
7.4 (4744 reviews)
Rydon Ln , Exeter , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Kid meals
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
5.9
Multiple mentions of cleanliness issues with mould and poorly maintained areas.
Service
8.4
Friendly and helpful staff noted in many reviews.
Location
8.4
Great location mentioned multiple times, close to amenities.
Room Quality
6.4
Some reviews indicated discomfort with bedding and room conditions.
Amenities
6.9
Basic amenities available, but mentioned fitting issues.
Value for Money
8.4
Consistent feedback about good value for price paid.
Food and Beverage
7.4
Mixed opinions on breakfast quality and consistency.
Overall Experience
7.4
Overall experience is moderate, ranging from good to disappointing in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:15

Property Description

Award-Winning Hotel Near M5 Motorway

Delicious Dining Options
Indulge in a traditional English menu and ales all day at the Toby Carvery Exeter M5 J30. The carvery menu boasts a variety of meats and a generous vegetable buffet for all-you-can-eat satisfaction.

Comfortable Lodge-Style Rooms
Relax in lodge-style rooms equipped with modern amenities like a flat-screen TV and tea/coffee facilities. The en-suite shower rooms come with complimentary toiletries for your convenience.

Convenient Location
Located just 3 miles from central Exeter, our hotel offers easy access to popular attractions like Exeter Cathedral. With nearby public transportation options, exploring the historic city centre is a breeze.

Book your stay now at Toby Carvery Exeter M5 J30 for a memorable and convenient experience!

Important information:

Please note that guests must present the credit card used for making the booking upon arrival.

Please note that free WiFi is available only to guests with a UK mobile number.

Room photos are representative and may differ slightly to the room you receive.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 4744 reviews
Cleanliness: 5.9
Service: 8.4
Location: 8.4
Room Quality: 6.4
Amenities: 6.9
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 7.4
L
Liana couple gb
8
2026-05-23 via Nuitee
J
Jo couple gb
8
2026-05-23 via Nuitee
A
Andrew family_with_children gb
7
2026-05-23 via Nuitee
H
Helen family_with_children gb
9
Convenient and comfortable.
Pros:

Room was very comfortable. We were very late arriving - the night porter was welcoming and helpful.

2026-05-23 via Nuitee
D
Daisy couple gb
3
Poor overall
Pros:

Bed was clean
Allowed early check in
Free easy parking

Cons:

Room absolutely stank of urine
Room was not fully clean
I was initially ignored when requested an early check in via email then when I finally got through it was clear the employee was really displeased with our polite request
The walls are not soundproof whatsoever, thankfully we had quiet neighbours but at 9am the cleaning staff stood in the linen closet opposite our room borderline shouting for an hour
Shower pressure wasn’t great and bathroom felt unclean
Felt the price was high for a shoddy dated room

2026-05-22 via Nuitee
F
Fiona couple gb
7
Basic but comfortable
Pros:

Location and parking
Bed was very comfortable

Cons:

Door lock and bathroom

2026-05-22 via Nuitee
N
Nicola solo_traveller gb
8
Good location
Pros:

Close proximity to my place of work . Car parking was free and a really good Breakfast . Staff friendly and helpful .

Cons:

Rooms were comfortable . Only issue the weather warmed up and I did notice a slightly increasing smell of drains filling my room .

2026-05-22 via Nuitee
G
Gavin solo_traveller gb
9
2026-05-21 via Nuitee
P
Patricia family_with_children gb
4
Pros:

They should put more attention to the cleaning

Cons:

Not clean

2026-05-21 via Nuitee
T
Terry couple gb
1
2026-05-21 via Nuitee
M
Mona Helland couple no
5
Pros:

Helt greit, god parkeringsplass , gav oss nytt rom når vi klagde på dårlig lukt fra badet.

Cons:

Det var veldig dårlig lukt på toalettet.
Veldig enkel frokost,

2026-05-20 via Nuitee
D
Darren family_with_children gb
6
Sad to say...but grotty
Pros:

Comfy bed

Cons:

The place overall is a bit "grotty" and appears to be a former Motel. Not the best first impression with a derelict area in the car park fenced off by the inevitable block and mesh fence. Most of the rooms are on ground level so the outside tables for the Toby Carvery are right outside your window - not very private. There is constant road noise from the ring road. The corridors are very narrow and smell a bit "80s". Inside the room, there were broken bits from fittings eg: bits missing from the shower fixing. The shower itself was dirty and mouldy. The radiator regulator was broken so no heat. Definitely a workers hotel as lots of vans in the car park, and on checking in, the guest in front of me swore his way through his check in and was rude to the poor staff. During the night there was boisterous f-ing and geffing going on in the corridors. Not a happy tourist place. If Booking.com give you an unmissable genius deal for 1 night only then maybe, but otherwise I'd give it a miss.

2026-05-20 via Nuitee
R
Roger solo_traveller gb
6
Cheap
Pros:

Location to the airport and free parking

Cons:

Very basic could do with a bit of refreshing a bit tatty in places

2026-05-20 via Nuitee
L
Lalor couple au
9
Good value for your money and a great feed.
Pros:

Staff were very friendly and accommodating. Loved being able to dine right next door.

2026-05-19 via Nuitee
P
Paula couple gb
8
Very pleasant overnight stop
Pros:

Onsite bar/restaurant. Convenient location for motorway but also close to a train station.

2026-05-18 via Nuitee
M
Marcin solo_traveller gb
8
Pros:

Everything was good standard

Cons:

Smell in the room

2026-05-18 via Nuitee
D
Davis solo_traveller gb
5
Shouting
Cons:

Staff arguing late at night

2026-05-18 via Nuitee
P
Philip solo_traveller gb
8
Good value
Pros:

Good value

Cons:

When corridor door was used it made my room door rattle.

2026-05-18 via Nuitee
R
Rosetta couple gb
10
Very comfortable room, wonderfully clean room, great eve meal + yum breakfast. Staff were ve
Pros:

I had spoken to ?laura on the phone about my disabled husband’s needs and an additional need for the bedroom. She was soo helpful and we were offered an ideal room which met his needs very well. This was so much appreciated.

Cons:

I can’t think of anything!

2026-05-18 via Nuitee
J
Jane solo_traveller gb
9
Great stay at short notice
Pros:

Booked hotel an hour before we were due to stay when I realised I had booked the wrong date!! Room was ready for us which we appreciated! Big room, nicely decorated & modern bathroom! Would definitely stay again

Cons:

Nothing

2026-05-18 via Nuitee