Zest Metropole

Hotels
8.7 (2692 reviews)
43 Hospital Street , Colombo , lk

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent room temperatures
Breakfast limitations

Categories

Cleanliness
8.28
Some reviews mention cleanliness issues, indicating it needs improvement.
Service
9.25
Guests consistently praised the friendly and helpful staff.
Location
9.29
The hotel has an excellent location praised in multiple reviews.
Room Quality
8.74
Most reviews noted comfort and quality, with some complaints about cold temperatures.
Amenities
8.77
General satisfaction with available amenities, though some specific complaints noted.
Value for Money
8.73
Perceived as having good value given the location and service.
Food and Beverage
7.78
Mixed reviews on breakfast and limited options indicated room for improvement.
Overall Experience
8.75
Overall positive experience highlighted despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:10

Property Description

Central Location in Colombo
Situated in the heart of Colombo, Zest Metropole offers comfortable rooms with city views, just steps away from popular attractions like Galle Face Beach and Khan Clock Tower.

Modern Amenities
Enjoy the convenience of free WiFi, private parking, room service, and a fitness center during your stay. The rooms are well-equipped with a flat-screen TV, safety deposit box, and luxurious bathroom amenities.

Exceptional Service
Our multilingual staff is available 24/7 to assist you with any needs and to ensure a pleasant stay. Let us help you make the most of your time in Colombo.

Book now at Zest Metropole for a memorable and hassle-free stay in Colombo!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 2692 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
A
Abdul solo_traveller pk
8
A great stay but F&B options are limited
Pros:

Location was great. Rooms were amazing

Cons:

Food options are not so great.

2026-06-06 via Nuitee
A
Anne-Sophie couple dk
9
Vi havde kun et meget kort ophold (ca. 10 timer), men hotellet levede op til det vi havde behov for og var venlige og ly
Pros:

Placeringen var rigtigt god, specielt i forhold til at komme til stationen. Personalet var venligt og værelset var behageligt.

Cons:

Vedligeholdelse graden, specielt på badeværelset

2026-06-05 via Nuitee
P
Punshi couple pk
10
2026-06-03 via Nuitee
M
Melili couple qa
10
Pros:

Staff are so helpful , and location is very good

Cons:

Nothing

2026-05-31 via Nuitee
L
Leonardo solo_traveller ar
8
Genial parada para continuar
Pros:

Ubicación perfecta

Cons:

Pueden mejorar el precio, es caro.

2026-05-30 via Nuitee
S
Suganthini solo_traveller ca
1
Super séjour, le personnel est super gentil et aidant !
Pros:

La proximité du marché petta

Cons:

Ce sera cool que l’hôtel puisse avoir des prises internationales à la réception pour dépanner les touristes qui ont oublié ou perdu leur chargeur

2026-05-28 via Nuitee
N
Nursen couple tr
10
2026-05-28 via Nuitee
F
Fyo solo_traveller lk
6
Long week stay (please do something about the mold)
Pros:

The beds were comfortable, rooms had a cozy design. The sound pollution out at night is for a large part muted by the soundproofing. The food from the alacart menu all taste wonderful, the remnants of Dutch architecture nearby is nice to explore, some staff just did their jobs & kept to themselves.I was allowed to switch rooms when I mentioned a health concern.
Aesthetically beautiful. If one were to have a healthy body & has loose social boundaries, this would be a a great place to spend their money.

Cons:

There was mold on the first bathroom ceiling (I'm severely allergic) & by my last day I was experiencing allergic symptoms again even though the new room had no visible mold patches.
Some of the staff would ask me personal questions about where I lived, my nationality, etc. as if they wanted to confirm their theories. Even if they were curious, that business is my own & it makes me not want to come back.
The breakfast buffet was the continental breakfast. I didn't pay for it to get it as a complementary meal thankfully, because I feel it was rather lacking in terms of diversity. Would have preffered a Sri Lankan meal.

2026-05-26 via Nuitee
O
OI KWAN DONNA solo_traveller hk
9
2026-05-24 via Nuitee
Y
YASUMITSU solo_traveller jp
10
2026-05-24 via Nuitee
P
Pawel solo_traveller pl
10
Pros:

Clean, centerly placed, very close to train station. Nice rooftop. Friendly personel.

2026-05-21 via Nuitee
V
Veronique couple be
8
Top locatie direct in centrum
Pros:

Super fijne accommodatie. Op een toplocatie!

Cons:

De kamer stonk heel erg muf maar dit kwam door vochtige muren

2026-05-21 via Nuitee
K
Kozue solo_traveller jp
9
2026-05-19 via Nuitee
M
Miss couple de
8
2026-05-16 via Nuitee
N
Nuwan solo_traveller it
9
2026-05-16 via Nuitee
R
Rudy solo_traveller au
4
2026-05-15 via Nuitee
D
DrGoulu solo_traveller ch
9
2026-05-14 via Nuitee
J
John Forth solo_traveller qa
9
Pros:

Good location modern rooms.

Cons:

Wifi is always disconnecting and a bit slow

2026-05-13 via Nuitee
S
sarangan couple lk
4
2026-05-12 via Nuitee
V
Vatha couple th
10
Fantastic Location and Great Value – Exceeded Expectations
Pros:

I had a wonderful stay at this hotel. The location is absolutely perfect—right in the heart of the city and located right next door to the famous Ministry of Crab. The buildings and architecture in the surrounding area are simply beautiful. It was also very convenient to have a supermarket nearby.

The room was spotlessly clean, and everything was perfectly in order. I was particularly impressed with the bathroom, which was incredibly spacious and looked fantastic.

Overall, this hotel completely exceeded my expectations, especially considering the very reasonable price I paid. It offers incredible value for money, and I highly recommend it!

2026-05-11 via Nuitee