Zest Metropole

Hotels
8.7 (2706 reviews)
43 Hospital Street , Colombo , lk

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent room temperatures
Breakfast limitations

Categories

Cleanliness
8.28
Some reviews mention cleanliness issues, indicating it needs improvement.
Service
9.25
Guests consistently praised the friendly and helpful staff.
Location
9.29
The hotel has an excellent location praised in multiple reviews.
Room Quality
8.74
Most reviews noted comfort and quality, with some complaints about cold temperatures.
Amenities
8.77
General satisfaction with available amenities, though some specific complaints noted.
Value for Money
8.73
Perceived as having good value given the location and service.
Food and Beverage
7.78
Mixed reviews on breakfast and limited options indicated room for improvement.
Overall Experience
8.75
Overall positive experience highlighted despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:10

Property Description

Central Location in Colombo
Situated in the heart of Colombo, Zest Metropole offers comfortable rooms with city views, just steps away from popular attractions like Galle Face Beach and Khan Clock Tower.

Modern Amenities
Enjoy the convenience of free WiFi, private parking, room service, and a fitness center during your stay. The rooms are well-equipped with a flat-screen TV, safety deposit box, and luxurious bathroom amenities.

Exceptional Service
Our multilingual staff is available 24/7 to assist you with any needs and to ensure a pleasant stay. Let us help you make the most of your time in Colombo.

Book now at Zest Metropole for a memorable and hassle-free stay in Colombo!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 2706 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
A
Astrid • solo_traveller • de
7
2026-06-27 • via Nuitee
S
Shalini • extended_group • in
7
2026-06-26 • via Nuitee
T
Thu-Thu • extended_group • gb
10
2026-06-24 • via Nuitee
K
Kathie • couple • au
9
Great location with well-appointed room
Pros:

Great location, well-appointed room, comfortable bed, good air conditioning, quiet and good blockout blinds.

Cons:

Blinds were broken so had to rig them to let in daylight, not a very nice view. Humble but clean and comfortable foyer area. Couldn’t figure out how to turn on the TV but that was likely user error.

2026-06-22 • via Nuitee
S
Siwaporn • solo_traveller • th
7
2026-06-21 • via Nuitee
D
David • couple • de
8
2026-06-21 • via Nuitee
K
Karla • couple • nz
10
very nice hotel
Pros:

beautifully updated and very clean

2026-06-19 • via Nuitee
G
Geeta • couple • in
9
Comfortable and convenient
Pros:

Location was super

Cons:

Nothing as such

2026-06-18 • via Nuitee
R
Ram Nath • extended_group • np
10
Nice experience
Pros:

Cleanliness

Cons:

A bit hassle during check in, but was resolved. Good staffs.

2026-06-15 • via Nuitee
D
Daria • family_with_children • pl
10
2026-06-14 • via Nuitee
B
beibiande • solo_traveller • lk
10
2026-06-13 • via Nuitee
A
atifhaiderk • Family
10
Superb
Pros:

Everything was perfect..
Overall an excellent experience.
Nilanthy at the front desk is doing great..

2026-06-12 • via Tripadvisor
E
Ellen • solo_traveller • au
5
Easy stay for a night. Very clean. Thank you!
2026-06-09 • via Nuitee
N
Nasrul • solo_traveller • sg
8
Pros:

Great location, clean & cosy room and plenty of cafe and restaurant nearby.

Cons:

TV only had 5 or 6 channels available. This was after the maintenance crew came and fixed the non-functioning TV when I checked in. A bit of a bummer

2026-06-07 • via Nuitee
A
Abdul • solo_traveller • pk
8
A great stay but F&B options are limited
Pros:

Location was great. Rooms were amazing

Cons:

Food options are not so great.

2026-06-06 • via Nuitee
A
Anne-Sophie • couple • dk
9
Vi havde kun et meget kort ophold (ca. 10 timer), men hotellet levede op til det vi havde behov for og var venlige og ly
Pros:

Placeringen var rigtigt god, specielt i forhold til at komme til stationen. Personalet var venligt og værelset var behageligt.

Cons:

Vedligeholdelse graden, specielt på badeværelset

2026-06-05 • via Nuitee
P
Punshi • couple • pk
10
2026-06-03 • via Nuitee
M
Melili • couple • qa
10
Pros:

Staff are so helpful , and location is very good

Cons:

Nothing

2026-05-31 • via Nuitee
L
Leonardo • solo_traveller • ar
8
Genial parada para continuar
Pros:

Ubicación perfecta

Cons:

Pueden mejorar el precio, es caro.

2026-05-30 • via Nuitee
S
Suganthini • solo_traveller • ca
1
Super séjour, le personnel est super gentil et aidant !
Pros:

La proximité du marché petta

Cons:

Ce sera cool que l’hôtel puisse avoir des prises internationales à la réception pour dépanner les touristes qui ont oublié ou perdu leur chargeur

2026-05-28 • via Nuitee