Izamal Plaza

Hotels
9.1 (97 reviews)
Calle 28 No.299 , Izamal , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Tour desk
Outdoor furniture
Key access
CCTV outside property
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Inconsistent service quality
Issues with cleanliness and amenities

Categories

Cleanliness
8.55
Some concerns about hygiene products being scarce and issues with pool cleanliness.
Service
10
Mostly positive, with some staff being a bit unhelpful, but overall attentive and responsive.
Location
10
Location consistently praised across multiple reviews.
Room Quality
9.05
Generally spacious and clean rooms, albeit with some missing amenities.
Amenities
8.05
Several missing items like hairdryers and issues with hot water, but good parking and pools.
Value for Money
9.55
Overall perceived as excellent value considering location and quality.
Food and Beverage
8.05
Limited breakfast options, and no feedback on food quality.
Overall Experience
9.55
Very positive experiences expressed by the majority of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:02

Property Description

Luxurious Garden Oasis
Escape to a tranquil retreat at Izamal Plaza, where a lush garden surrounds a year-round outdoor pool. Stay connected with complimentary WiFi and park effortlessly with free private parking.

Comfortable Rooms with Modern Amenities
Indulge in comfort with rooms featuring flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Upgrade to a room with a terrace for a touch of luxury.

Exceptional Service
Our multilingual staff at the 24-hour front desk are dedicated to ensuring your stay is seamless. Whether you need assistance in English or Spanish, we are here to help.

Experience serenity and convenience at Izamal Plaza - book your stay now!

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 97 reviews
Cleanliness: 8.55
Service: 10
Location: 10
Room Quality: 9.05
Amenities: 8.05
Value for Money: 9.55
Food and Beverage: 8.05
Overall Experience: 9.55
M
Manuela • couple • ch
9
Schönes Hotel
Pros:

Hotel liegt sehr zentral
Guter Privater Parkplatz direkt hinter dem Hotel
Sehr grosse Zimmer

Cons:

Das Wasser lief in der Dusche fast nicht ab und Spinnenetze gab es im gesamten Hote (Zimmer sind aber sauber)

2026-03-27 • via Nuitee
J
Julie • couple • gb
8
Great location at the heart of town
Pros:

Spacious comfortable room and beds. Clean, beautiful staircase, nice cool temperature inside the hotel. Quiet at night for sleeping but very handy location on the main square.

Cons:

-

2026-03-24 • via Nuitee
A
Ariane • couple • fr
10
On recommande à 100%
Pros:

Super hôtel, en plein centre d’Izamal, très bien situé et avec parking privé !
Le personnel est adorable, c’est un vrai plaisir de séjourner ici ! Chambre spacieuse et très bonne literie, c’est royal ! Bonus pour la grande piscine très propre.
Un endroit parfait où on était très contents de séjourner pendant notre roadtrip, ville très mignonne !

2026-03-22 • via Nuitee
R
Robbin • couple • us
9
Pros:

Lovely room, perfect location (on the main square but quiet), very helpful staff

Cons:

Nothing

2026-03-05 • via Nuitee
G
Garland • couple • au
9
2026-03-02 • via Nuitee
B
Brian • couple • bt
7
Comfortable old style mansion in the heart of the town
Pros:

Perfect central location.
Felt safe.
Helpful staff

Cons:

Shower always slow to drain. Other minor things that added up - tap fixture leak, Pool maintenance. A fine old house with style that needs a bit of money and attention to be really grand.

2026-03-02 • via Nuitee
M
Maria Josefima • family_with_children • mx
10
Pros:

La cama

2026-03-01 • via Nuitee
J
Jordache • extended_group • fr
8
Tip top
Pros:

Excellent , plein centre ville , parking . Je recommande

2026-02-27 • via Nuitee
T
Therese • couple • us
10
Great stay at a historic hotel in beautiful Izamal.
Pros:

Great location on a town square. Lovely historic hotel with many outdoor and indoor sitting areas including rooftop tables for a view of the park and monastery. Also a lovely pool area! Our room was spacious, clean, well furnished, with a large screened window. The staff and owner were very friendly and helpful.

Cons:

Nothing

2026-02-26 • via Nuitee
M
Mary • solo_traveller • us
10
Great stay in Izamal!
Pros:

Large room. Located right on the main square, but still very quiet. Staff were very friendly, even with my limited Spanish.

Cons:

Nothing, everything was great.

2026-02-14 • via Nuitee
L
LUIS ANTONIO • solo_traveller • mx
10
2026-02-14 • via Nuitee
S
Scott • solo_traveller • us
10
Pros:

Awesome room! Nice pool and great roof top patio.

2026-02-11 • via Nuitee
J
Jose • extended_group • mx
8
2026-02-10 • via Nuitee
B
Brenda • family_with_children • mx
8
Pros:

La ubicación está excelente y el precio bueno, el personal súper agradable y dispuestos a apoyar en todo momento.

Cons:

Deberían poner cortinas ya que solo son tablas de madera.

2026-01-26 • via Nuitee
P
patricia • extended_group • ar
10
2026-01-21 • via Nuitee
C
Charles • couple • us
10
Felt wonderful to come back to a lovely big room as our home after a big day exploring
Pros:

What a room! Wonderful. In a refurbished colonial, mansion with the friendly owner sitting the front desk often.
Easy walKing to some of the pyramids.

Cons:

Nothing negative at all.

2026-01-20 • via Nuitee
A
Ana Teresa • extended_group • mx
9
Hotel muy céntrico.
Pros:

Está muy céntrico perfecto para visitar a pie todos los puntos de interés.

Cons:

Un baño no tenía tapa es excusado y nos cambiaron de habitación enseguida.

2026-01-14 • via Nuitee
P
plomeria • extended_group • mx
10
2026-01-03 • via Nuitee
J
Jonathan • couple • mx
10
2025-12-16 • via Nuitee
J
John • extended_group • ca
10
2025-12-14 • via Nuitee