Swan & Railway Hotel Wigan

Hotels
7.7 (341 reviews)
80 Wallgate Wigan , Wigan , gb

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Overpriced
Inadequate service

Categories

Cleanliness
6.66
Some reviews highlighted cleanliness issues, including stained linens and rooms that felt unclean.
Service
8.63
Mixed feedback on service with some positive comments about staff but also reports of rudeness at check-in.
Location
8.67
Location was consistently praised as convenient for transportation and nearby attractions.
Room Quality
7.12
Some rooms received negative comments regarding their state and cleanliness.
Amenities
7.65
Amenities like bar and pub facilities received positive notes, but complaints about lack of breakfast and water were noted.
Value for Money
6.61
Numerous comments indicated dissatisfaction with value for the price paid, with multiple mentions of it being overpriced.
Food and Beverage
8.16
Food received positive mentions, especially regarding quality at the pub, but breakfast not included was a downside.
Overall Experience
8.13
Overall experience mixed, with some happy guests but significant concerns from others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 03:35

Property Description

Luxurious Accommodation
Swan & Railway Hotel Wigan offers 5-star accommodation with elegant rooms featuring flat-screen TVs and modern amenities. Some rooms even boast stunning city views, providing a truly upscale experience for guests.

Relaxing Facilities
Guests can unwind in the hotel's garden, shared lounge, or on the terrace, perfect for enjoying a peaceful moment or socializing with other travelers. The bar offers a cozy atmosphere to enjoy a refreshing drink after a day of exploring the vibrant city of Wigan.

Convenient Location
Situated just 10 km from both the Reebok Stadium and Haydock Racecourse, Swan & Railway Hotel Wigan provides easy access to popular attractions. Additionally, the proximity to Liverpool John Lennon Airport makes travel arrangements a breeze.

Ready to experience luxury and comfort at Swan & Railway Hotel Wigan? Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 341 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 6.61
Food and Beverage: 8.16
Overall Experience: 8.13
J
James • solo_traveller • gb
10
Perfect!
Pros:

Friendliness and location

Cons:

-

2026-07-21 • via Nuitee
M
Marc • couple • gb
10
2026-07-20 • via Nuitee
D
David • solo_traveller • gb
6
2026-07-19 • via Nuitee
W
Walton • solo_traveller • gb
1
Terrible place, terrible staff
Pros:

Nothing

Cons:

Everything

2026-07-18 • via Nuitee
P
Paul • couple • gb
9
Perfect location for travelling to golf open tournament by train
Pros:

Location to station
Cleanliness
Friendly

Cons:

Nothing

2026-07-16 • via Nuitee
D
David • solo_traveller • gb
10
2026-07-16 • via Nuitee
A
Aftonmarie • solo_traveller • gb
8
Great location
Pros:

Location was handy room was comfortable

Cons:

Stairs to room as I struggle to get up stairs

2026-07-11 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Room as nice

Cons:

It's my back because ive chronic back and leg pain bed but not there fault my mate loved it

2026-07-06 • via Nuitee
T
thomposn • couple • gb
5
No great
Pros:

Convenient for the train station

Cons:

Beds were uncomfortable, shower was cold, windows didn’t open properly, the noise from passing trains kept me up all night

2026-07-01 • via Nuitee
E
EILAM • solo_traveller • il
8
2026-06-15 • via Nuitee
E
Elaine • extended_group • gb
6
Fine
Pros:

Location, clean rooms

Cons:

Paid an extra 15 pound for a garden view. Garden view was a piece of overgrown waste land on the railway

2026-06-12 • via Nuitee
J
James • couple • au
7
2026-06-06 • via Nuitee
J
Jon • solo_traveller • gb
9
Will definitely be back as the beer and room view definitely suited me!
Pros:

Convenient from the stations and the town centre. Liked the pub area especially and the original look of the architecture. Good bedroom and bathroom.

Cons:

Decor is a little dark in the stairway and bedrooms. I'm not sure if it was just the time of day, but the food was a bit....meh. Ok but could have been a bit better.

2026-06-01 • via Nuitee
S
Susan • solo_traveller • gb
8
Pros:

Great staff. Great location.

Cons:

The room was too hot, because of exceptional weather. We couldn't open a window, and the air conditioning unit provided wasn't up to the job.

2026-05-26 • via Nuitee
C
Callaghan • solo_traveller • gb
10
Great place to stay
Pros:

Everything. It was superb. Excellent hotel.

Cons:

Nothing.

2026-05-25 • via Nuitee
V
Valorie • solo_traveller • gb
7
Pros:

Perfect location, just across the road from the train station. Staff where very friendly

Cons:

The stairs to get to the room .

2026-05-19 • via Nuitee
D
David • solo_traveller • gb
10
2026-05-17 • via Nuitee
G
Georgia • couple • gb
10
Pros:

The accessibility of the property when the pub was closed, how lovely and helpful the staff were, the location

Cons:

The parking

2026-05-16 • via Nuitee
F
Fiona • solo_traveller • gb
8
Pros:

Brilliant location when travelling by rail. Lovely bar with really good beers and wine . Good size bedroom and bathroom.

Cons:

Lot of stairs. Mattress was very thin/ old .

2026-05-15 • via Nuitee
P
Paul • solo_traveller • gb
7
A good place to stay for a short stayover
Pros:

Location was great for access to train station

Cons:

The room rattles when high speed freight trains pass by - its quite alarming

2026-05-11 • via Nuitee