Hotel Kezdesu

Hotels
6.4 (319 reviews)
ulitsa Makarienko d.60 , Almaty , kz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Family rooms
Express check-in/check-out
Fax/photocopying
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Good staff
Convenient location
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
4.36
Reports of uncleanliness and bed bugs, leading to a significant drop in score.
Service
7.83
Most reviews highlighted decent service, though there was one notably poor experience.
Location
6.87
Location is generally convenient but noted to be far from the center.
Room Quality
6.32
Comments on the rooms being old and lacking certain amenities.
Amenities
5.35
Guest feedback mentions a lack of necessary amenities like a kettle and insufficient towels.
Value for Money
7.31
With reasonable pricing, the value is seen as acceptable despite the issues.
Food and Beverage
6.36
Limited feedback on food; breakfast not provided impacts the perception.
Overall Experience
6.83
Mixed experiences lead to an average sentiment, balancing out good and bad points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:50

Property Description

Garden Oasis and Culinary Delights

Hotel Kezdesu, nestled in Almaty, offers a serene escape with its lush garden and delectable dining options at the on-site restaurant. Unwind amidst nature and indulge in delicious meals during your stay.

Comfortable Rooms with Modern Amenities

Experience utmost comfort in our well-appointed rooms equipped with a desk, flat-screen TV, and some with a charming balcony. Relax in style and enjoy a restful night's sleep with our quality bed linen and towels.

Convenient Location and Exceptional Service

Located near major attractions like Gvardeytsev-Panfilovtsev Park and with free WiFi, parking, and a 24-hour front desk, Hotel Kezdesu ensures a seamless stay. Book now and make your Almaty visit memorable!

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 16 years old stay for 100% of the adult rate per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 319 reviews
Cleanliness: 4.36
Service: 7.83
Location: 6.87
Room Quality: 6.32
Amenities: 5.35
Value for Money: 7.31
Food and Beverage: 6.36
Overall Experience: 6.83
O
Oleg • family_with_children • kz
5
Pros:

Место тихое и спокойное и низкая цена.

2026-01-10 • via Nuitee
A
Al Ziya • couple • in
2
Pros:

Poor

Cons:

Poor

2026-01-05 • via Nuitee
O
Oleg • family_with_children • kz
8
2025-12-30 • via Nuitee
O
Oleg • extended_group • kz
8
2025-12-30 • via Nuitee
Антон • family_with_children • kz
8
2025-12-03 • via Nuitee
R
Ruslan • extended_group • kz
10
2025-11-05 • via Nuitee
A
alae • family_with_children • ma
10
Pros:

The place was so good

2025-11-02 • via Nuitee
J
jane • extended_group • in
6
Pros:

Didn't get the breakfast.

2025-10-17 • via Nuitee
K
KURSAD • family_with_children • tr
8
2025-10-14 • via Nuitee
Еvgenia • family_with_children • kz
7
Нормальный отель за свою цену. есть все удобства, хорошая кровать. отзывчивый персонал
2025-10-07 • via Nuitee
K
KSU • family_with_children • kz
1
Pros:

Тихо, чисто, 2 из трёх администраторов милейшие женщины

Cons:

Далеко от центра. Постоянно пахнет едой. Ужасный интернет. Одна из администраторов постоянно хамила, выселила раньше времени (в бронировании сказано до 23-59), пришлось сидеть в аэропорту, под конец поездки настроение основательно испорчено. Таких людей, как администратор, дежурившую 3 октября 2025 г. нельзя брать на работу с людьми, уборщицы адекватнее неё.

2025-10-05 • via Nuitee
Лесная • family_with_children • uz
8
2025-09-20 • via Nuitee
Руслана • family_with_children • kz
10
Pros:

Хорошая тихая гостиница .Месторасположение удобное.Постель чистая ,.удобная.

2025-09-12 • via Nuitee
A
Aiya • solo_traveller • kz
9
Подходит, чтобы переночевать, если нужно дождаться рейс.
Pros:

Недалеко от аэропорта, тихо, цена

Cons:

Было только маленькое полотенце

2025-09-09 • via Nuitee
Амангайша • couple • kz
10
Pros:

Чисто, отличный персонал.

2025-09-06 • via Nuitee
R
Ramyasri • family_with_children • in
7
2025-09-04 • via Nuitee
A
Alp • solo_traveller • es
8
2025-08-26 • via Nuitee
Амангайша • family_with_children • kz
10
Pros:

Хороший, вежливый персонал. Отличное месторасположение

2025-08-22 • via Nuitee
I
Irina • couple • kz
6
2025-08-20 • via Nuitee
Z
Zakir Hussain R.B • family_with_children • in
4
2025-08-20 • via Nuitee