Altis Belem Hotel & Spa, a Member of Design Hotels

Hotels
•
Design Hotels
9.1 (1133 reviews)
Doca do Bom Sucesso , Lisbon , pt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful riverside location
Friendly and accommodating staff
Cons:
Cleanliness issues with cockroaches
High price for limited amenities

Categories

Cleanliness
8.24
Guests reported finding cockroaches in the bathroom on two occasions, indicating cleanliness issues.
Service
9.99
Staff were noted as very friendly and accommodating, with personal greetings from management.
Location
10
The hotel has a beautiful riverside location near Lisbon, appreciated by guests.
Room Quality
9.2
Rooms are described as beautiful and spacious, although some issues with cupboard lighting were noted.
Amenities
8.73
Limited amenities for a 5-star rating were mentioned, particularly regarding the spa facilities.
Value for Money
7.69
Some guests felt the price was too high for the quality of the stay compared to other 5-star hotels.
Food and Beverage
9.24
Breakfast was mentioned positively; however, the quality of the restaurant's food received mixed feedback.
Overall Experience
9.73
Overall, guests expressed a strong likelihood of returning due to positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:25

Property Description

Waterfront Luxury in Historic Belém

Michelin Star Dining and Relaxation
Indulge in exquisite dining at the Michelin Star restaurant and unwind at the indoor and outdoor pools, spa, and rooftop sun deck.

Modern Amenities and Panoramic Views
Enjoy rooms equipped with LCD-TVs, Nespresso machines, and free WiFi, all while soaking in breathtaking waterfront views.

Book now to experience the ultimate blend of luxury, relaxation, and culinary delights at Altis Belém Hotel & Spa.

Important information:

Guests receive free access to the Thermo Garden circuit in the spa.

Please note that the credit card used to make the reservation must be the same presented at check-in.

Access to the BSpa is only allowed to children under 16 years old during children's hours, between 10:00h and 12:00h.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for free when using an available extra bed.
    Children from 12 years old to 17 years old stay for € 95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1133 reviews
Cleanliness: 8.24
Service: 9.99
Location: 10
Room Quality: 9.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 9.24
Overall Experience: 9.73
N
Natalie • couple • ch
9
Immer gerne wieder
Pros:

Die Lage und die Lage
Das Personal beim Frühstück und an der Bar super freundlich und hilfsbereit.
Sehr gute Eggs Benedict

Cons:

Unser Zimmer ein Suite ist schon ein bisschen in die Jahre gekommen

2026-05-04 • via Nuitee
C
CARLOS • couple • pt
9
2026-05-03 • via Nuitee
C
Christina • solo_traveller • no
9
Pros:

Nydelig beliggenhet, store rom, behagelige senger

Cons:

Frokosten sto ikke helt i stil med resten: utvannet juice for eksempel. Arbeid om natten forstyrret nattesøvnen. Ingen i resepsjonen som var til stede og kunne hjelpe

2026-05-01 • via Nuitee
Özgür • couple • tr
9
Güzel bir otel
Pros:

Konumu çok güzel

Cons:

-

2026-04-28 • via Nuitee
C
Chantal • couple • ch
8
Pros:

L’emplacement proche des transports

Cons:

Les chambres près de la route et du train sont un peu bruyantes.

2026-04-26 • via Nuitee
J
Janet • solo_traveller • us
10
Pros:

One expects five stands here.you definitely them. The extra touches make it six stars: superb bedding, magic and plentiful pillows, magnificent and roomy bath tub, and a huge walk-in shower. The public facilities were also great, with the most professional staff. Breakfast was excellent. Terrace bar was great. here is a handy jogging promenade outside near the river, as well as one of the nicest indoor pools and wellness facilities I have been to. Like I said, SIX stars.

Cons:

All was perfect.

2026-04-25 • via Nuitee
A
András • family_with_children • hu
10
Itt nem leszel klausztrofóbiás...
Pros:

Elképesztően tágas és kényelmes szoba, csodás kilátással. Profi személyzet, hangulatos bár, választékos reggeli. Hatalmas fürdőszoba, külön zuhanyzóval és fürdőkáddal. Kellemes wellness részleg a szállodán belül, sajnos a kinti medencéhez még hideg volt, de így is megérte felnézni a tetőre. Nagyon jól éreztük magunkat, minden adott volt a kikapcsolódáshoz.

Cons:

Az egyetlen dolog, ami szerintem kissé szigorú, hogy gyerekek mindössze napi két órát használhatják a medencét. A korlátozást megértem és elfogadom, de ez lehetne napi 2x2 óra és akkor egy szavam se lenne.

2026-04-23 • via Nuitee
A
Ahmed • couple • eg
10
Stunning
Pros:

The breakfast and the view and the rooms

Cons:

Nothing!

2026-04-22 • via Nuitee
A
Andrés • family_with_children • es
10
Amplitud, diseño, vistas y tranquilidad para descansar
Pros:

Bien situado entre dos lugares emblemáticos. Atardecer en terraza fantástico, con magníficas vistas al río y camareros atentos. Tranquilo para descansar.

2026-04-10 • via Nuitee
B
BEATRIZ ELENA • couple • co
8
Muy buena opción
Pros:

Traslado al aeropuerto y buen desayuno

2026-04-08 • via Nuitee
S
Sophie • couple • fr
10
Un lieu paradisiaque
Pros:

Tout était parfait : le lieu ( l’emplacement ), la vue magnifique, la chambre superbe, les services, la beauté et propreté des lieux,l’accueil du personnel qui est aux petits soins .

2026-04-05 • via Nuitee
K
KRZYSZTOF • couple • pl
10
Magiczna Lizbona i fantastyczne Cabo de Roca! Z pewnością tam wrócimy!
Pros:

Świetna lokalizacja z obłędnym widokiem na rzekę TAG. Pyszna kuchnia, obsługa bardzo miła i pomocna. Pokój przestronny z wygodnym łóżkiem i bardzo dużą łazienką. Duży plus za własną restaurację gdzie można wieczorem zjeść kolację z widokiem na rzekę i zachodzące słońce. Miejsce godne polecenia.

2026-03-26 • via Nuitee
H
Hugo • solo_traveller • ae
10
2026-03-19 • via Nuitee
V
Vaskinho_pt • family_with_children • pt
10
2026-03-15 • via Nuitee
K
Kirsty • couple • ie
10
2026-03-14 • via Nuitee
P
Piotr • couple • pl
10
2026-03-10 • via Nuitee
F
Fleur • couple • nl
10
Pros:

Great location, nice staff

2026-03-09 • via Nuitee
V
Viraljasubhai • family_with_children • in
10
Must stay
Pros:

Superb location one of the only hotels in the river

Cons:

Passages are very dark

2026-03-08 • via Nuitee
N
Nicole • couple • de
9
Insgesamt ein sehr schöner Aufenthalt. Die Lage des Hotels und das Personal sind top.
Pros:

Das sehr freundliche und zuvorkommende Personal.

Cons:

Wir hätten uns gewünscht bereits vor dem Frühstück Schwimmbad und Fitness nutzen zu können.
Klimaanlage bzw. Lüftung in unserem sehr schönen Zimmer war leider nicht komplett auszuschalten, so dass trotz Zimmerwechsel immer noch ein Rauschen hörbar war.

2026-03-06 • via Nuitee
G
Gisela • couple • pt
10
Pros:

O quarto

Cons:

Nada

2026-03-06 • via Nuitee