Altis Belem Hotel & Spa, a Member of Design Hotels

Hotels
•
Design Hotels
9.1 (1170 reviews)
Doca do Bom Sucesso , Lisbon , PT

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful riverside location
Friendly and accommodating staff
Cons:
Cleanliness issues with cockroaches
High price for limited amenities

Categories

Cleanliness
8.24
Guests reported finding cockroaches in the bathroom on two occasions, indicating cleanliness issues.
Service
9.99
Staff were noted as very friendly and accommodating, with personal greetings from management.
Location
10
The hotel has a beautiful riverside location near Lisbon, appreciated by guests.
Room Quality
9.2
Rooms are described as beautiful and spacious, although some issues with cupboard lighting were noted.
Amenities
8.73
Limited amenities for a 5-star rating were mentioned, particularly regarding the spa facilities.
Value for Money
7.69
Some guests felt the price was too high for the quality of the stay compared to other 5-star hotels.
Food and Beverage
9.24
Breakfast was mentioned positively; however, the quality of the restaurant's food received mixed feedback.
Overall Experience
9.73
Overall, guests expressed a strong likelihood of returning due to positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:25

Property Description

Waterfront Luxury in Historic Belém

Michelin Star Dining and Relaxation
Indulge in exquisite dining at the Michelin Star restaurant and unwind at the indoor and outdoor pools, spa, and rooftop sun deck.

Modern Amenities and Panoramic Views
Enjoy rooms equipped with LCD-TVs, Nespresso machines, and free WiFi, all while soaking in breathtaking waterfront views.

Book now to experience the ultimate blend of luxury, relaxation, and culinary delights at Altis Belém Hotel & Spa.

Important information:

Guests receive free access to the Thermo Garden circuit in the spa.

Please note that the credit card used to make the reservation must be the same presented at check-in.

Access to the BSpa is only allowed to children under 16 years old during children's hours, between 10:00h and 12:00h.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 1170 reviews
Cleanliness: 8.24
Service: 9.99
Location: 10
Room Quality: 9.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 9.24
Overall Experience: 9.73
M
Monica • couple • de
10
Wir waren sehr zufrieden. Es hat alles gepasst. Service und Personal Varren top.
Pros:

Tolle Lage, tolles Design sehr schöne Zimmer. Aufmerksam und freundlicher zuvorkommend der Service.

2026-10-19 • via Nuitee
C
CONSTANTINO • couple • br
7
2026-10-18 • via Nuitee
I
Ignacio • solo_traveller • es
10
Luxury gem
Pros:

Amazing location , staff amazing and always happy to help, very exclusive

Cons:

breakfast just all right

2026-10-18 • via Nuitee
P
Philippe • couple • fr
10
2026-09-18 • via Nuitee
M
Milena • couple • cz
10
2026-09-12 • via Nuitee
D
Derrick • solo_traveller • us
10
Pros:

The room and views were incredible. I received an upgrade without asking and it was amazing.

2026-09-09 • via Nuitee
G
Gerard • family_with_children • gb
10
2026-09-07 • via Nuitee
M
Mostafa • family_with_children • ma
9
2026-08-28 • via Nuitee
G
Gregory • family_with_children • fr
8
Pas mal mais à ce prix, un peu décevant
Pros:

Hôtel bien situé, proche de la fameuse tour de Belém mais du coup loin du centre. Personnel agréable, chambre spacieuse, literie top. Enfin, petit déjeuner pas mal.

Cons:

Chambre vieillissante, quelques détails pour un 5 étoiles ne sont pas normaux comme le rideau non occultant qui ne fonctionnait pas ainsi que la climatisation. Sa situation fait que le train qui tourne quasi H24 est audible, un peu dommage.
La piscine du rooftop est ridiculement petite et la piscine intérieure autorisée aux enfants de moins de 16 ans qu'entre 10h et 12h. Notez le ! Si j'avais su ça avant jamais je ne serais venu. Les jours de pluie nous nous sommes retrouvés sur le toit à nous geler ! Au prix où j'ai payé, je veux la jouissante de toutes les infrastructures.

2026-08-26 • via Nuitee
M
Miguel • extended_group • es
10
Pros:

Todo y la ubicacion al lado del rio

Cons:

Los interruptores domoticos de la habitacion son incomodos y complicados.

2026-08-25 • via Nuitee
A
Arman • couple • at
8
2026-08-22 • via Nuitee
N
Nuno • family_with_children • us
9
2026-08-18 • via Nuitee
D
David • family_with_children • fr
10
2026-08-17 • via Nuitee
L
Lesley • couple • gb
10
Fabulous hotel in great location
Pros:

Great location on the river. Fab breakfast. Very helpful staff. Great hotel

Cons:

Location. Room. Breakfast. Bar

2026-08-14 • via Nuitee
C
Correia • couple • pt
9
2026-08-13 • via Nuitee
L
Lorcan • couple • ie
8
2026-08-12 • via Nuitee
R
Rune • couple • no
9
Excellent hotel for food, drinks, sleeping and stay.
Pros:

Food and drinks were excellent.

Cons:

Noise from frequent passing trains during the night.

2026-08-10 • via Nuitee
F
Fernando Quaresma • solo_traveller • br
10
Pros:

Gostei de tudo!

Cons:

Não teve nada que pudesse me desagradar. O hotel é excelente!

2026-08-09 • via Nuitee
C
Cátia • couple • pt
10
2026-07-23 • via Nuitee
V
Vanessa • couple • br
9
2026-07-19 • via Nuitee