The Z Hotel Victoria

Hotels
•
Z Hotels
8.2 (9546 reviews)
5 Lower Belgrave Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Service
Helpful staff
Wine and cheese offering
Cons:
Small rooms
Noise from trains
Cleanliness issues
High price for what was offered
Inadequate amenities

Categories

Cleanliness
7.13
Several reviews indicate issues with cleanliness and maintenance.
Service
9.6
Staff were consistently described as helpful and accommodating.
Location
9.64
The hotel is praised for its excellent location.
Room Quality
7.09
Rooms were criticized for size, lack of windows, and noise.
Amenities
8.12
Some amenities received positive mentions, though others noted room limitations.
Value for Money
7.58
Value perceived as low given the price versus room quality.
Food and Beverage
7.63
Breakfast and dining options were mentioned negatively.
Overall Experience
8.8
Mixed experiences, but overall some guests had a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:13

Property Description

Luxurious Accommodation and Prime Location
Located in the heart of central London's Victoria district, The Z Hotel Victoria offers compact yet luxurious accommodation with a modern touch. Just a stone's throw away from Victoria Rail and Underground Stations, as well as iconic landmarks like Buckingham Palace, convenience meets comfort at our doorstep.

Modern Amenities and Comfortable Rooms
Our air-conditioned rooms feature bespoke hand-crafted beds, 40-inch Samsung HD TVs with premium channels, free WiFi, and sleek en-suite bathrooms with complimentary toiletries. With clever storage solutions and thoughtful design elements, each room ensures a comfortable stay for our guests.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious continental breakfast at The Z Cafe, offering a variety of fresh options. Explore nearby attractions like St James’s Park or easily access Victoria Coach Station for further adventures. With Gatwick Airport just a short train ride away, your London journey begins seamlessly at The Z Hotel Victoria.

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Please note that all room types can only accommodate either 2 adults, or 1 adult and 1 child. The property cannot accommodate more than 2 people in each room.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 9546 reviews
Cleanliness: 7.13
Service: 9.6
Location: 9.64
Room Quality: 7.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 8.8
A
Anne • solo_traveller • fi
7
Anne
Pros:

Tuttava suositteli hotellia ja sijainti oli loistava, lentokentälle pääsi nopealla junalla ihan vierestä. Nähtävyydet lähellä. Hyvä aamiainen ja siistiä.

Cons:

Huone oli todella pieni ja ainoa vaihtoehto oleilla huoneessa on makailla sängyllä, sillä nojatuolia sinne ei mahdu. Naulakkotilaa tarvitaan enemmän vaatteille ja se on helposti toteutettavissa.

2026-05-16 • via Nuitee
S
Shradha • solo_traveller • ie
9
2026-05-16 • via Nuitee
A
Alessandro • solo_traveller • it
6
Pros:

Clean

Cons:

Small room e noisy

2026-05-16 • via Nuitee
M
Michael • couple • us
8
Pros:

Shout out to Mohammad on the reception staff. Such a gem, helped with early check in and a free coffee while I waited.

Cons:

Room was tiny. You have read that in the reviews. It’s London, tiny rooms are a thing. This room is smaller than you’re imagining, I promise.

2026-05-16 • via Nuitee
Y
Yann • couple • gb
10
2026-05-16 • via Nuitee
C
Cristina • solo_traveller • es
8
2026-05-16 • via Nuitee
C
Celepyan • solo_traveller • tr
8
2026-05-15 • via Nuitee
L
Lisa • couple • gb
10
2026-05-15 • via Nuitee
P
Paola • solo_traveller • es
9
2026-05-15 • via Nuitee
M
Morgan • solo_traveller • gb
3
Claustrophobic
Pros:

Staff were friendly and carried bags to room
Let me leave bags behind reception

Cons:

Room shakes due to underground train.
Incredibly small room for the price of £300- wasn’t dissimilar to a shoebox.
Lighting very bright.
On ground floor so rather loud.
Reception and check in area was unwelcoming as you walk straight in to a dining room

2026-05-14 • via Nuitee
S
Smith • couple • gb
5
fine, the location was the most important and that was spot on. Room, not enough to swing a cat!
Pros:

Location is perfect.

Cons:

The room we were in clearly used to be the cleaners cupboard. I knew we were getting a room without a window, and I'm really impressed with the engineering to make it all fit; but it's still the cleaners cupboard!

2026-05-13 • via Nuitee
G
Giles • solo_traveller • gb
4
Adequate
Pros:

Location

Cons:

Price, room

2026-05-13 • via Nuitee
I
Ikram • solo_traveller • fr
10
2026-05-12 • via Nuitee
J
John • couple • au
8
Good
Pros:

Excellent location

Cons:

Room a bit small but still it was ok

2026-05-12 • via Nuitee
W
Wilson • solo_traveller • in
8
2026-05-12 • via Nuitee
J
Joel • solo_traveller • gb
8
2026-05-12 • via Nuitee
A
Adrian • solo_traveller • gb
8
Pros:

Outstanding value for money, smart set up

2026-05-12 • via Nuitee
B
bernard • couple • gb
10
will stay again
Pros:

very connivant

Cons:

all ok

2026-05-12 • via Nuitee
T
Tamara • solo_traveller • es
8
Pros:

La ubicación esta muy bien al lado de la estación.
La habitacion es solo para dormir y ya. Estaba limpio.

Cons:

La cama es muy incomoda y no hay casi espacio para las cosas.

2026-05-12 • via Nuitee
A
Andrew • couple • gb
5
2026-05-11 • via Nuitee