The Z Hotel Victoria

Hotels
•
Z Hotels
8.2 (9164 reviews)
5 Lower Belgrave Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Service
Helpful staff
Wine and cheese offering
Cons:
Small rooms
Noise from trains
Cleanliness issues
High price for what was offered
Inadequate amenities

Categories

Cleanliness
7.13
Several reviews indicate issues with cleanliness and maintenance.
Service
9.6
Staff were consistently described as helpful and accommodating.
Location
9.64
The hotel is praised for its excellent location.
Room Quality
7.09
Rooms were criticized for size, lack of windows, and noise.
Amenities
8.12
Some amenities received positive mentions, though others noted room limitations.
Value for Money
7.58
Value perceived as low given the price versus room quality.
Food and Beverage
7.63
Breakfast and dining options were mentioned negatively.
Overall Experience
8.8
Mixed experiences, but overall some guests had a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:13

Property Description

Luxurious Accommodation and Prime Location
Located in the heart of central London's Victoria district, The Z Hotel Victoria offers compact yet luxurious accommodation with a modern touch. Just a stone's throw away from Victoria Rail and Underground Stations, as well as iconic landmarks like Buckingham Palace, convenience meets comfort at our doorstep.

Modern Amenities and Comfortable Rooms
Our air-conditioned rooms feature bespoke hand-crafted beds, 40-inch Samsung HD TVs with premium channels, free WiFi, and sleek en-suite bathrooms with complimentary toiletries. With clever storage solutions and thoughtful design elements, each room ensures a comfortable stay for our guests.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious continental breakfast at The Z Cafe, offering a variety of fresh options. Explore nearby attractions like St James’s Park or easily access Victoria Coach Station for further adventures. With Gatwick Airport just a short train ride away, your London journey begins seamlessly at The Z Hotel Victoria.

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Please note that all room types can only accommodate either 2 adults, or 1 adult and 1 child. The property cannot accommodate more than 2 people in each room.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 9164 reviews
Cleanliness: 7.13
Service: 9.6
Location: 9.64
Room Quality: 7.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 8.8
M
Mayah • family_with_children • gb
8
Pros:

Staff, shower, Clean, baggage room free

Cons:

Breakfast was an additional fee, would have been nice if included.

2026-02-14 • via Nuitee
K
Katarzyna • family_with_children • ie
9
Pros:

Excellent location close to Victoria train station

2026-02-14 • via Nuitee
S
Subrata • family_with_children • in
10
2026-02-14 • via Nuitee
B
Blanca • couple • es
8
Ubicación perfecta
Pros:

Ubicación.

Cons:

Tamaño de la habitación

2026-02-13 • via Nuitee
D
Duarte • couple • pt
8
É excelente para quem só pensa em dormir
Pros:

A localização

Cons:

Os quartos podiam ser maiores

2026-02-13 • via Nuitee
C
cismaj7 • family_with_children • at
7
Pros:

Sehr freundliches Personal und perfekte Lage. Leider Abzüge wegen Schimmel in der Dusche.

Cons:

Schimmel in Dusche

2026-02-13 • via Nuitee
M
Muhammed Can • couple • tr
10
2026-02-13 • via Nuitee
A
Azahar • couple • es
9
2026-02-13 • via Nuitee
K
Keith • solo_traveller • gb
6
2026-02-13 • via Nuitee
A
Anneka • family_with_children • gb
7
2026-02-12 • via Nuitee
S
Simone • family_with_children • gb
8
Cheap, clean but basic hotel
Pros:

Close to Victoria Station so easy access to central London. Very reasonable price for London. Room was spotlessly clean and had a nice powerful shower. Staff were very friendly and accommodating.

Cons:

Bed was a little hard. And was disappointed in the breakfast everything came out of cellophane packaging. Also the TV didnt work, came on but you couldnt use the remote. Won't stop me using the hotel though as positives outweighed the negatives in relation to cost and location. After all we only wanted a bed for the night

2026-02-12 • via Nuitee
M
Molly • solo_traveller • au
8
2026-02-12 • via Nuitee
N
Nicolette • couple • ca
9
2026-02-12 • via Nuitee
S
Samuel • couple • es
7
Buena ubicación y camas cómodas
Pros:

La ubicación y el trato del personal. Es ideal para un par de dias por la ciudad.

Cons:

Habitación muy pequeña, que ya lo sabíamos de antemano. Pero a tener en cuenta, dormir y poco mas.

2026-02-12 • via Nuitee
R
Rania • couple • be
8
2026-02-11 • via Nuitee
P
Pauline • couple • gb
7
The staff were Excellent and 100% Courteous and helpful
Pros:

It was convenient to landmarks to visit and close to Victoria Station

Cons:

Room was very small and with no window. ? ( which we knew when we booked ) but we did not realise how claustrophobic we would be .

2026-02-11 • via Nuitee
S
Stefan • couple • ro
8
Nice for a night or two with nice friendly staff if you are not a light sleeper
Pros:

Clean and nice staff

Cons:

The subway is quite near the hotel and you can hear and feel the vibrations each time it passes

2026-02-11 • via Nuitee
P
Petra • extended_group • de
5
Intimität pure, klein mit oho, aber fantastische Lage.
Pros:

Die Lage und Erreichbarkeit war top und das Zimmer war günstig für London. Es war relativ neu renoviert und alle Informationen vorab waren korrekt angegeben.

Cons:

Das Zimmer kann man nur mit einem Intimpartner teilen. Die Toilettentür ist unten offen, praktisch im Raum und die Dusche nur mit transparenter Glaswand. Es gab kein Fenster, aber das wurde im Vorfeld auch so angegeben.

2026-02-11 • via Nuitee
K
Kristin • solo_traveller • us
10
clean, wuiet, convenient
Pros:

convenient to Victoria underground station
clean and quiet
very friendly staff

Cons:

nothing

2026-02-11 • via Nuitee
T
Thibaut • solo_traveller • be
8
2026-02-10 • via Nuitee