The Z Hotel Victoria

Hotels
•
Z Hotels
8.2 (9735 reviews)
5 Lower Belgrave Street , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Helpful staff
Wine and cheese offering
Cons:
Small rooms
Noise from trains
Cleanliness issues
High price for what was offered
Inadequate amenities

Categories

Cleanliness
7.13
Several reviews indicate issues with cleanliness and maintenance.
Service
9.6
Staff were consistently described as helpful and accommodating.
Location
9.64
The hotel is praised for its excellent location.
Room Quality
7.09
Rooms were criticized for size, lack of windows, and noise.
Amenities
8.12
Some amenities received positive mentions, though others noted room limitations.
Value for Money
7.58
Value perceived as low given the price versus room quality.
Food and Beverage
7.63
Breakfast and dining options were mentioned negatively.
Overall Experience
8.8
Mixed experiences, but overall some guests had a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:13

Property Description

Luxurious Accommodation and Prime Location
Located in the heart of central London's Victoria district, The Z Hotel Victoria offers compact yet luxurious accommodation with a modern touch. Just a stone's throw away from Victoria Rail and Underground Stations, as well as iconic landmarks like Buckingham Palace, convenience meets comfort at our doorstep.

Modern Amenities and Comfortable Rooms
Our air-conditioned rooms feature bespoke hand-crafted beds, 40-inch Samsung HD TVs with premium channels, free WiFi, and sleek en-suite bathrooms with complimentary toiletries. With clever storage solutions and thoughtful design elements, each room ensures a comfortable stay for our guests.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious continental breakfast at The Z Cafe, offering a variety of fresh options. Explore nearby attractions like St James’s Park or easily access Victoria Coach Station for further adventures. With Gatwick Airport just a short train ride away, your London journey begins seamlessly at The Z Hotel Victoria.

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Please note that all room types can only accommodate either 2 adults, or 1 adult and 1 child. The property cannot accommodate more than 2 people in each room.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 9735 reviews
Cleanliness: 7.13
Service: 9.6
Location: 9.64
Room Quality: 7.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 8.8
S
stephen • solo_traveller • gb
2
Poor
Pros:

Nothing

Cons:

Everything

2026-07-04 • via Nuitee
G
Georgia • solo_traveller • gb
9
Did exactly what we needed it to and more
Pros:

Great location, good value food and drinks. Comfortable bed. Did exactly what we needed

Cons:

The back wall of the bathroom pod (on the room side) was pretty grubby. However the rest of the room was clean so its a shame this was missed

2026-07-03 • via Nuitee
M
Mariagrazia • solo_traveller • it
10
Excellent
Pros:

Per un inconveniente che si è rivelato profetico, ho prenotato il mio soggiorno per 7 notti al The Z Htel Victoria lo stesso giorno di arrivo a Londra. Mai più scelta fu azzeccata. Zona centralissima, a pochissimi metri dalla stazione metropolitana Victoria, ma da godere anche passeggiando per chi ne ha voglia. Io ho visitato a passeggiando a piedi Buckingham Palace, Kensington Park, Hyde Park fino a tutta Piccadilly, sosta all'Hard Rock Cafe e poi Trafalgar Square fino a Westminster, Big Ben, London Eye, lungo le rive del Tamigi. Accanto all'albergo il Greateen King, tipico pub inglese con prezzi ottimi. Di fronte il ristorante italiano (in caso di nostalgia) Harry's. Cibo eccellente. La zona è sempre frequentata fino alla sera tardi, è un piacere andare in giro sia di giorno che di notte. L'hotel è confortevole, mi sono sentita a casa. Personale gentilissimo, disponibile h24. Reception sempre attiva. Vi consiglio la colazione (13£), dolce e salata, davvero ottima che riempie e vi tiene sazi fino al pasto del tardo pomeriggio/sera. Sono molto bravi nell'accontentare ogni richiesta come la mia esigenza del caffè "espresso ristretto italiano ". Pulizia, ordine, confort. La mia camera non aveva finestra e non era molto grande ma ottimamente refrigerata e rinfrescata. Letto matrimoniale alto, comodo e con tanti cuscini. Grande doccia. Acqua e bevande da banco gratuite h24. Io ho trovato davvero un ambiente che non avrei voluto più lasciare. Ci tornerò senza alcun dubbio!

Cons:

Tutto perfetto!!!

2026-07-02 • via Nuitee
M
Matt • solo_traveller • gb
4
Good location, too noisy
Pros:

Noise throughout from the trains/underground

Cons:

the noise throughout the stay

2026-07-02 • via Nuitee
L
Leeann • solo_traveller • gb
10
Budget hotel but better than expected. Really friendly staff and atmosphere.
Pros:

Location just round the corner from Victoria Ststion

Cons:

Personally I found the front door quite difficult to open when returning at night but that’s maybe more a me problem than the hotels! There is always staff in reception so they kindly assisted me.

2026-07-02 • via Nuitee
O
Orsola_m • family_with_children • it
2
Pros:

solo la posizione

Cons:

prezzo esorbitante per una camera al piano interrato senza finestre
pagato 425 euro solo perché prenotata all'ultimo momento in seguito a volo cancellato. un furto

2026-07-02 • via Nuitee
P
Paule • couple • es
8
2026-07-02 • via Nuitee
D
Darcy • couple • gb
7
Pros:

good room small but cosy

Cons:

blind dint fully shut so could only change in bathroom

2026-07-02 • via Nuitee
C
Carlos • couple • cl
4
Pros:

Solo la ubicación

Cons:

El tamaño la habitación, no tenía ventanas.

2026-07-02 • via Nuitee
J
Joseph • solo_traveller • gb
7
2026-07-01 • via Nuitee
O
olliebournemouth • Business • Bournemouth, Bournemouth, Christchurch and Poole, Dorset, England
8
Good
Pros:

Good location, friendly staff and nice reception/bar area which served nice quality complimentary wine and cheese every night. Not so good was the small room with no windows. Noisy air-con. My colleagues were happy with their rooms that had a window. OK for a couple of nights but no more.

2026-06-30 • via Tripadvisor
H
Hanna • couple • se
6
Bra läge men svårt att röra sig i rummet då det var för litet.saknade riktiga toasts.
Pros:

Läget

Cons:

Mycket små rum

2026-06-30 • via Nuitee
J
James • solo_traveller • gb
10
2026-06-30 • via Nuitee
G
GERMAINE • couple • cl
7
Pros:

La limpieza y ubicación

Cons:

Que no había nadie que hablara español!

2026-06-30 • via Nuitee
A
Arvid • solo_traveller • us
7
It was good
Pros:

People who worked there, other guests, food, and location.

Cons:

Rooms were dark and small.

2026-06-30 • via Nuitee
J
John • solo_traveller • ie
8
This is not the hilton, but it's a really excellent alternative.
Pros:

Great location a 2 minute walk from Victoria Station. Friendly staff. UNBELIEVABLY GOOD WIFI. Bed was super comfortable. Noise level - I was on 4th floor - was non existent. I had a windowless room with air con in 35 degree weather and it was excellent. Shower has excellent water pressure. Sky Sports on the TV. Will definitely stay again.

Cons:

The lifts are a little slow which can be frustrating, and the rooms ARE small - I had a double as a solo traveller and it might have been cramped for a couple. But these are minor quibbles.

2026-06-30 • via Nuitee
K
Kelsey • solo_traveller • gb
10
Apart from the no window aspect it was brilliant
Pros:

Clean organised and friendly

Cons:

The room with out the window was a little strange and suffocating

2026-06-29 • via Nuitee
H
hannah • family_with_children • gb
8
Fantastic location, I would book again purely for the price and location, but most likely with a room with a window.
Pros:

Location was perfect, prices, friendly staff

Cons:

Uncomfortable bed, noice all night from air con or somthing kept me awake

2026-06-29 • via Nuitee
B
B. • solo_traveller • au
8
Victoria Station nearby, rooms made for sleeping
Pros:

Close to Victoria Station. Less expensive end of hotel prices for London stay, with good/close access to London city centre, and even close to some attractions. Helpful staff, 24 Hour reception. Room on smaller side still fine for sleeping. Present for promotional event (free snacks/cheeses).

2026-06-29 • via Nuitee
A
Amanda • solo_traveller • gb
9
Lovely hotel and reasonably priced.
Pros:

Modern, clean and great location. Booked for my daughter and she felt safe and secure here

Cons:

Nothing

2026-06-29 • via Nuitee