The Z Hotel Victoria

Hotels
Z Hotels
8.2 (9920 reviews)
5 Lower Belgrave Street , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Helpful staff
Wine and cheese offering
Cons:
Small rooms
Noise from trains
Cleanliness issues
High price for what was offered
Inadequate amenities

Categories

Cleanliness
7.13
Several reviews indicate issues with cleanliness and maintenance.
Service
9.6
Staff were consistently described as helpful and accommodating.
Location
9.64
The hotel is praised for its excellent location.
Room Quality
7.09
Rooms were criticized for size, lack of windows, and noise.
Amenities
8.12
Some amenities received positive mentions, though others noted room limitations.
Value for Money
7.58
Value perceived as low given the price versus room quality.
Food and Beverage
7.63
Breakfast and dining options were mentioned negatively.
Overall Experience
8.8
Mixed experiences, but overall some guests had a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:13

Property Description

Luxurious Accommodation and Prime Location
Located in the heart of central London's Victoria district, The Z Hotel Victoria offers compact yet luxurious accommodation with a modern touch. Just a stone's throw away from Victoria Rail and Underground Stations, as well as iconic landmarks like Buckingham Palace, convenience meets comfort at our doorstep.

Modern Amenities and Comfortable Rooms
Our air-conditioned rooms feature bespoke hand-crafted beds, 40-inch Samsung HD TVs with premium channels, free WiFi, and sleek en-suite bathrooms with complimentary toiletries. With clever storage solutions and thoughtful design elements, each room ensures a comfortable stay for our guests.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious continental breakfast at The Z Cafe, offering a variety of fresh options. Explore nearby attractions like St James’s Park or easily access Victoria Coach Station for further adventures. With Gatwick Airport just a short train ride away, your London journey begins seamlessly at The Z Hotel Victoria.

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Please note that all room types can only accommodate either 2 adults, or 1 adult and 1 child. The property cannot accommodate more than 2 people in each room.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 9920 reviews
Cleanliness: 7.13
Service: 9.6
Location: 9.64
Room Quality: 7.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 8.8
E
Eiji solo_traveller jp
5
2026-08-08 via Nuitee
R
Rebecca family_with_children it
9
perfect for a trip to London
Pros:

Posizione ottima, a cinque minuti da Buckingham Palace e vicinissima a molte stazioni autobus e alla stazione Victoria. Camera pulita e ben fornita di ciò che era necessario: asciugacapelli, tisane e tè, bagnoschiuma e shampoo. nonostante l'assenza di finestre, il sistema di ventilazione forzata permette un continuo ricircolo di aria pulita.

2026-08-08 via Nuitee
R
Rebecca solo_traveller gb
10
Great little hotel
Pros:

It was very close to everything I need to be near that weekend everything was in walking distance so its a great location also the hotel is very clean and the staff were friendly upon arrival.

Cons:

I woke up in the night and got a bit cautrophobic as the rooms are compact but I knew that before I booked it , but when I put air con on full blast I was able to get back to sleep and stop myself from panicking.

2026-08-08 via Nuitee
J
Juan couple gb
8
A clean bed in a good location for getting around.
Pros:

Location. Clean. Staff were friendly

Cons:

Room was tiny. Literally a bed. But for the price and location was all I needed.

2026-08-08 via Nuitee
C
Candy family_with_children it
9
2026-08-08 via Nuitee
H
Heather couple gb
8
Great clean stay welcoming and helpful staff next time I’m in London I will stay again
Pros:

Excellent location next to train station great staff

Cons:

When I wanted to stay an extra night I looked on booking.com and price tripled

2026-08-08 via Nuitee
F
Fernanda extended_group br
8
Quarto muuuuito pequeno
Pros:

Simpatia dos funcionarios

Cons:

Quarto minusculo.Quase não cabia 2 malas de mão abertas dentro de tão pequeno.

2026-08-07 via Nuitee
T
teresa family_with_children us
8
2026-08-07 via Nuitee
T
Tyler solo_traveller gb
2
Pros:

It was clean it was ok but the air con didn't work

Cons:

The fact I couldn't get the air con to work there was no Windows it was too hot

2026-08-07 via Nuitee
E
Edward family_with_children gb
8
2026-08-07 via Nuitee
R
Robert couple us
8
Pros:

Location

Cons:

Need more adapters for electronics

2026-08-07 via Nuitee
T
Tobias solo_traveller se
1
Cons:

Rummet var katastrofalt litet för de pengar jag betalade

2026-08-07 via Nuitee
M
Melanie couple gb
8
2026-08-06 via Nuitee
S
Sina solo_traveller de
9
2026-08-05 via Nuitee
C
Callum extended_group gb
6
Okay for one night but probably would not return in the future.
Pros:

Great location near Victoria Station at a reasonable price.

Cons:

Rooms were incredibly small, bed was uncomfortable and very noisy, including building/ maintenance works undertaken in room adjacent at 8am.

Note the tube line must run under this hotel and staying in a ground floor room it is very noticeable.

2026-08-04 via Nuitee
C
Christian solo_traveller dk
1
Pros:

Lokationen var god.

Cons:

Mørk skotøjsæske med kasse over seng så frihøjden var 5+-70 cm ingen vindue, ingen plads, ingen skabe. Jeg valgte at tage en flyver hjem om aftenen og checke ud så jeg undgik at sove i værelset.

2026-08-04 via Nuitee
H
Hannah couple gb
1
Not good in a heatwave
Pros:

The staff were lovely and so helpful

Cons:

The room smelt incredibly damp. As there was not a window the room got to over 30°

2026-08-04 via Nuitee
J
José María family_with_children mx
10
Un buen y bien situado hotel
Pros:

La atención es muy buena, el desayuno es bastante completo.

Cons:

La habitación es muy reducida, es ideal para viajes donde solo se llega a dormir.

2026-08-03 via Nuitee
K
Karen couple gb
8
Great location great staff clean rooms perfect exept for blus flashing light all nigjt in bathroom which flashing into o
Pros:

location , staff

Cons:

2nd night the blue flashing light in bathroom was awful

2026-08-03 via Nuitee
D
Dale solo_traveller gb
5
Pros:

Staff were nice and location ideal.

Cons:

Small room, loud air-conditioning, hear the tube every 5 minutes, hear the breakfast at 6:30

2026-08-03 via Nuitee