The Z Hotel Victoria

Hotels
•
Z Hotels
8.2 (9164 reviews)
5 Lower Belgrave Street , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Service
Helpful staff
Wine and cheese offering
Cons:
Small rooms
Noise from trains
Cleanliness issues
High price for what was offered
Inadequate amenities

Categories

Cleanliness
7.13
Several reviews indicate issues with cleanliness and maintenance.
Service
9.6
Staff were consistently described as helpful and accommodating.
Location
9.64
The hotel is praised for its excellent location.
Room Quality
7.09
Rooms were criticized for size, lack of windows, and noise.
Amenities
8.12
Some amenities received positive mentions, though others noted room limitations.
Value for Money
7.58
Value perceived as low given the price versus room quality.
Food and Beverage
7.63
Breakfast and dining options were mentioned negatively.
Overall Experience
8.8
Mixed experiences, but overall some guests had a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:13

Property Description

Luxurious Accommodation and Prime Location
Located in the heart of central London's Victoria district, The Z Hotel Victoria offers compact yet luxurious accommodation with a modern touch. Just a stone's throw away from Victoria Rail and Underground Stations, as well as iconic landmarks like Buckingham Palace, convenience meets comfort at our doorstep.

Modern Amenities and Comfortable Rooms
Our air-conditioned rooms feature bespoke hand-crafted beds, 40-inch Samsung HD TVs with premium channels, free WiFi, and sleek en-suite bathrooms with complimentary toiletries. With clever storage solutions and thoughtful design elements, each room ensures a comfortable stay for our guests.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious continental breakfast at The Z Cafe, offering a variety of fresh options. Explore nearby attractions like St James’s Park or easily access Victoria Coach Station for further adventures. With Gatwick Airport just a short train ride away, your London journey begins seamlessly at The Z Hotel Victoria.

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Please note that all room types can only accommodate either 2 adults, or 1 adult and 1 child. The property cannot accommodate more than 2 people in each room.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 9164 reviews
Cleanliness: 7.13
Service: 9.6
Location: 9.64
Room Quality: 7.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 8.8
S
Satu • solo_traveller • fi
8
Erinomainen sijainti
Pros:

Sijainti 10+

Cons:

Huone oli todella pieni. Vaikka siis tiesin sen olevan pieni, niin kahdelle henkilölle jopa hankalan pieni. Vessassa lasiseinät, joten ei yksityisyyttä.

2026-04-11 • via Nuitee
K
Kristina • solo_traveller • gb
9
2026-04-11 • via Nuitee
S
Sarah • solo_traveller • gb
9
Very good, will use Z hotel again
Pros:

I was travelling alone and felt safe. Easy to come and go without a fuss. Liked the coffee and tea in hand to be make for you

Cons:

Not enough tea bars in my room

2026-04-11 • via Nuitee
E
Elizabeth • family_with_children • ie
10
2026-04-10 • via Nuitee
L
Luca • solo_traveller • it
10
Pros:

Accogliente e c'era tutto il necessario

Cons:

Mancava una finestra o un modo per areare la stanza

2026-04-10 • via Nuitee
M
Maria • solo_traveller • es
8
Pros:

Amabilidad personal.
Invitación a cheese and wine al llegar

Cons:

Que no hubiera ventana en la habitación
Más variedad en el desayuno

2026-04-10 • via Nuitee
C
Charlie • solo_traveller • gb
8
2026-04-10 • via Nuitee
D
Deborah • solo_traveller • gb
5
Staff were lovely but didn't think this hotel was value for money
Pros:

The staff were so lovely
Shower had great pressure
Location was perfect

Cons:

TV wasn't functioning and air con had 1 setting to choose from. House keeping staff had a 2+ hour meeting sitting at the bottom of the stairs and along the floor space - blocking the pathway - tey were polite to move but why does the hotel not have somewhere specific for them to connect?

2026-04-10 • via Nuitee
F
Florian • couple • de
10
2026-04-10 • via Nuitee
C
Curra famyli • family_with_children • ch
8
2026-04-10 • via Nuitee
O
Oscar • family_with_children • es
1
Degradable
Pros:

No me gusto nada

Cons:

Estaba muy sucio, no fueron capaces de entregarme una habitacion sin polvo siendo tan diminuta.La habitacion era un zulo. Había insectos. El baño era realmente asqueroso. O no limpian o limpian mal. Se escuchaban la vibracion de los trenes

2026-04-09 • via Nuitee
M
Maite • solo_traveller • es
10
2026-04-09 • via Nuitee
C
Connor • family_with_children • gb
10
Great for what we needed
Pros:

Location was excellent for what we had planned

Cons:

Nothing

2026-04-08 • via Nuitee
E
Ernest • family_with_children • gb
8
2026-04-08 • via Nuitee
B
Binaggia • family_with_children • it
8
Ottimo staff ma camera molto piccola
Pros:

Staff molto accogliente, disponibile e sempre gentile e sorridente.

Cons:

Camera estremamente piccola. Questo si intuiva dalla descrizione, ma mancavano anche servizi basilari: nessuna cassettiera o armadietto, solo un attaccapanni. Anche in bagno non c’era uno scaldasalviette o uno spazio dove appoggiare il telo doccia una volta usato. In due persone lo spazio risulta davvero scomodo.

2026-04-08 • via Nuitee
V
Vito • couple • it
8
Pros:

Sicuramente la posizione eccellente con la fermata del BUS dell'aeroporto proprio sotto l'hotel. Nel complesso la struttura è buona e lo staff molto cordiale e gentile.
Ci ritornerei molto volentieri.

Cons:

Solo la stanza che, seppur molto piccola era ottimizzata al meglio ed era senza finestra ma ne ero consapevole.

2026-04-08 • via Nuitee
B
Brewer • couple • gb
7
2026-04-08 • via Nuitee
A
Adrian • solo_traveller • gb
9
2026-04-08 • via Nuitee
C
Celine • family_with_children • ch
8
Pros:

Super emplacement et personnels au top ! Super petits déjeuner !

Cons:

Dans la chambre et surtout dans l espace salle de bain est petit.

2026-04-07 • via Nuitee
G
Gellértné • couple • hu
10
2026-04-07 • via Nuitee