Hotel Pickwick and Pub "the room with a view"

Hotels
8.7 (2030 reviews)
Rathausquai 6 , Luzern , ch

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Lift / Elevator
Bar
Darts
Non-smoking throughout
Daily housekeeping
Public transport tickets
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Amazing views
Cons:
Minor issues with room size
Antiquated decor in common areas
No breakfast available

Categories

Cleanliness
8.59
The hotel is reported as very clean with a comfortable environment.
Service
9.06
Numerous reviews highlight the staff as friendly and kind.
Location
9.1
Unbeatable location near major attractions and stunning views.
Room Quality
8.55
Rooms are described as spacious and comfortable, though some mention minor issues.
Amenities
8.58
Basic amenities provided are adequate; some positive comments about the pub.
Value for Money
8.54
Good value given the location and amenities offered.
Food and Beverage
8.59
Positive remarks about the pub's food and drinks.
Overall Experience
8.56
Many guests express a very satisfying experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:59

Property Description

Scenic Riverside Location:
Located in the heart of Lucerne's Old Town, Hotel Pickwick offers stunning views of the historic Chapel Bridge and the tranquil Reuss River.

Cozy Accommodations:
The simply furnished rooms at Hotel Pickwick provide all the essential amenities for a comfortable stay, including a flat-screen cable TV, a safe, an electric kettle, and a private bathroom.

Convenient Dining Options:
With an English pub on-site and a restaurant right next door, guests can enjoy a variety of dining choices just steps away from their accommodations.

Experience the charm of Lucerne from the riverside comfort of Hotel Pickwick. Book your stay now!

Important information:

Please let Hotel Pickwick and Pub know if you expect to arrive outside the check-in hour, after 20:00. Contact information is available on your booking confirmation.

Please note:

- Check-in takes place at the bar.
- Single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

A limited amount of paid public parking spaces are available and reservation is not possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2030 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.56
H
Heather couple us
3
Anywhere else but here
Pros:

Great view!

Cons:

Oh, so much. No air conditioning means no air conditioning. In July, we struggled to sleep on the duvets. Soooo hot, even w the window open.

The staff was not nice. From first contact to last, I felt like I was bothering them and they wished me and my child would go away. It was just about to the point where I thought they would kick us out for breathing.

All in all, just don't. I can forgive not having ac since they list that, but I was scared to ask staff, including the check in clerk, anything for fear of being yelled at. I just made myself small and that's not a nice way to spend a vacation.

2026-07-09 via Nuitee
S
Stefanie solo_traveller de
10
Great views, central locatiin.
Pros:

I loved the view from my room. I had booked the river view room. But it turned out there were amazing views on the mountains as well. The location was very central, just some minutes from the train station. The pub had a pretty good choice of alcoholfree beers, and the windows of my room isolated well: the room was very quiet. The staff was great.

Cons:

All was fine.

2026-07-09 via Nuitee
L
Line couple no
9
Pros:

Veldig sentralt og kjempefin utsikt!

Cons:

Kunne vært aircondition der

2026-07-09 via Nuitee
C
Corey couple us
10
Perfect place to stay right in the heart of everything. Staff was amazing
Pros:

Absolutely perfect!!!

2026-07-08 via Nuitee
A
Adam Hamzah solo_traveller gb
8
2026-07-08 via Nuitee
U
Umurzakov solo_traveller uz
9
2026-07-08 via Nuitee
K
kheirallah solo_traveller au
10
Pros:

Stayed in 4 hotels in Switzerland, in different locations, this was the best!!!! Perfect location, clean room, very friendly and welcoming stafff.. will definitely book again

2026-07-08 via Nuitee
P
Palak couple lv
10
Beautiful location, pretty room with all required amenities.
Pros:

The location - it’s a beautiful stroll from the train station, and our balcony was directly facing the Chapel Bridge.

We visited in the first week of July, it was relatively hot - the hotel did provide us with not just one, but two fans.

Cons:

We liked everything about it. Given the location and the fact that the downstairs is a pub - it could get a little noisy in the evening. We did not have any problem, but it could be a concern for some people.

2026-07-07 via Nuitee
B
Barvinko solo_traveller ua
9
Все было прекрасно, спасибо!
Pros:

Расположение прекрасное!

Cons:

Удобно, чисто, комфортно!

2026-07-07 via Nuitee
J
Junjie couple cn
10
2026-07-06 via Nuitee
M
Masamitsu couple jp
3
日本の常識でホテルを選んではダメ
Pros:

なんといっても、立地ですね。
駅ちか
河畔で素晴らしい風景
食べるとこかいっぱい

Cons:

空調無し 窓を開けて寝ると、窓の下の酔っぱらいの騒音寝れない。
冷蔵庫がないので、ビールの部屋飲みが缶ビール一本が限界。

2026-07-04 via Nuitee
L
Lukas solo_traveller ch
8
2026-07-03 via Nuitee
A
Amy couple us
10
So glad we found this gem!
Pros:

Perfect location! Wonderful view!

Cons:

No AC but with the fan and open windows it wasn’t too bad.

2026-07-02 via Nuitee
M
Maria eugenia couple ar
9
hermosas vistas y muy buena cerveza en el bar
Pros:

las vistas y el balcon, precioso. es como se muestra en las fotos, el bar es muy lindo.

2026-06-30 via Nuitee
C
Cooper couple au
1
We stayed for 3 nights. The staff were very rude upon checking and during our stay. We had a meal at the pub below, staf
Pros:

The location was fantastic.

Cons:

The staff were very rude and did not make you feel welcome.

2026-06-30 via Nuitee
Z
Zeynep couple tr
8
Pros:

Konum ve manzara çok güzel

Cons:

Otel pansiyon gibi, Ayrıca altında barı var içindende arkadanda girebiliyoruz, hareketli yer sakinlik arayanlara gürültülü gelebilir fala olanak yok kalmak duş için ideal

2026-06-29 via Nuitee
T
TOMOYA solo_traveller jp
8
Pros:

ロケーションが最高で、必要な設備がそろっている

Cons:

エアコンがなく暑かった

2026-06-28 via Nuitee
A
Aşkın couple tr
5
Pros:

Konumu çok iyiydi. Odanın manzarası çok güzeldi. Oda büyüktü.

Cons:

Girişte pub'daki personel inanılmaz kaba ve suratı asıktı. Bavullarımızı alan sarışın hanımefendi gayet kibardı, hatta pub'daki hanımefendi ona bile kaba davrandı. Oda tam temiz değildi. Nehir kenarında olduğu için içerisinde sinek ve çeşit çeşit böcekler mevcuttu biraz huylandık.

2026-06-28 via Nuitee
R
Rana extended_group au
9
Great experience of a beautiful city.
Pros:

Amazing location on the water. The view of the lake and old bridge was spectacular. Right in the heart of everything. Restaurants galore. Small but comfortable.

Cons:

One member of staff was not always friendly.

2026-06-28 via Nuitee
A
Andrew solo_traveller gb
10
Fantastic
Pros:

Location is stunning

2026-06-28 via Nuitee