Hotel Pickwick and Pub "the room with a view"

Hotels
8.7 (1946 reviews)
Rathausquai 6 , Luzern , ch

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Darts
Non-smoking throughout
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Amazing views
Cons:
Minor issues with room size
Antiquated decor in common areas
No breakfast available

Categories

Cleanliness
8.59
The hotel is reported as very clean with a comfortable environment.
Service
9.06
Numerous reviews highlight the staff as friendly and kind.
Location
9.1
Unbeatable location near major attractions and stunning views.
Room Quality
8.55
Rooms are described as spacious and comfortable, though some mention minor issues.
Amenities
8.58
Basic amenities provided are adequate; some positive comments about the pub.
Value for Money
8.54
Good value given the location and amenities offered.
Food and Beverage
8.59
Positive remarks about the pub's food and drinks.
Overall Experience
8.56
Many guests express a very satisfying experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:59

Property Description

Scenic Riverside Location:
Located in the heart of Lucerne's Old Town, Hotel Pickwick offers stunning views of the historic Chapel Bridge and the tranquil Reuss River.

Cozy Accommodations:
The simply furnished rooms at Hotel Pickwick provide all the essential amenities for a comfortable stay, including a flat-screen cable TV, a safe, an electric kettle, and a private bathroom.

Convenient Dining Options:
With an English pub on-site and a restaurant right next door, guests can enjoy a variety of dining choices just steps away from their accommodations.

Experience the charm of Lucerne from the riverside comfort of Hotel Pickwick. Book your stay now!

Important information:

Please let Hotel Pickwick and Pub know if you expect to arrive outside the check-in hour, after 20:00. Contact information is available on your booking confirmation.

Please note:

- Check-in takes place at the bar.
- Single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

A limited amount of paid public parking spaces are available and reservation is not possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1946 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.56
W
Waleska • extended_group • us
9
Céntrico y limpio. El desayuno excelente.
Pros:

Hotel limpio y muy céntrico.

Cons:

Poco espacioso para 3 personas.

2026-05-23 • via Nuitee
H
Helga • solo_traveller • de
8
2026-05-23 • via Nuitee
H
Heather • couple • us
10
Pros:

Location

2026-05-23 • via Nuitee
N
Nigg • solo_traveller • ch
9
2026-05-22 • via Nuitee
C
Claudia • couple • ch
9
Pros:

Für uns hat es gestimmt. Nahe zum KKL und mitten in der Stadt. Im Sommer vielleicht etwas belebt. Aber da geht man ja nicht so früh zu Bett.

2026-05-22 • via Nuitee
R
Rico • solo_traveller • ch
10
Am Puls und ein tolles Erlebnis!
Pros:

Aussicht und Athmosphäre einmalig
Musik bis 23:30 Uhr und dann war auch wirklich Ruhe

Cons:

Mir hat alles gefallen. Es war ein besonderes Erlebnis für mich.

2026-05-21 • via Nuitee
M
Mary • couple • us
10
Best Hotel we’ve ever stayed in! Most beautiful views and most comfortable beds! You HAVE to stay here for the experienc
Pros:

The location was absolutely perfect! Excellent view of the chapel bridge and town! Staff were very nice and helpful! We had a room right above the pub and it still wasn’t loud! The pub had wonderful food and beer! The beds were the most comfortable we’ve ever slept in! By far! Even though the room was small, it was perfect! Perfect views and we had whatever we needed! I would definitely stay here next time we visit! 100% recommend! Can walk to everything from the hotel too! Oh, and a coffee kettle and great coffee that they restocked everyday!! Fabulous!!! The best service!

Cons:

Nothing at all! It was the best!

2026-05-19 • via Nuitee
S
Sonja • solo_traveller • ch
6
Pros:

Die Lage war gut

Cons:

Im Bad: Spiegel und Wand schmutzig.
Bettlaken hatte viele Falten.
Personal konnte kaum Deutsch.

2026-05-19 • via Nuitee
R
Robert • couple • ar
6
A bar with rooms; NOT a hotel that has a bar
Pros:

8 minute walk to the train station; very centrally located.

Cons:

Let me first preface what I am about to say by stating that, historically, my reviews tend to be fairly upbeat and positive. With this place, you need to ask yourself one fundamental question: do you wish to stay in a hotel that has a bar and restaurant OR Do you want to hang out in a bar and restaurant that also has rooms? Clearly, the emphasis is on running the bar. I had known problems with my room that should have been resolved before we arrived and certainly fixed while we were there. Yes, the problem (bad fridge) got addressed but not fixed. But the staff knew it was an issue before we arrived.
Secondly, if your room is on the floor just above the bar, you’re going to be subjected to music late into the night. Perhaps on a floor higher than 1 it’s not an issue but I would request floors 2-4 and not 1 if you stay here.
Overall the place is ok but given the choice in the future, I would not return here. Again, my past reviews are not usually this critical so it took a few things to happen to really irk me like this place did.

2026-05-19 • via Nuitee
M
mustafa • couple • tr
6
Birdaha konaklamam
Pros:

Konumu

Cons:

Personel çok kötü hiç ilgilenmediler asıl işleri bar otel önemli değil onlar için

2026-05-18 • via Nuitee
L
Lisa • couple • us
8
2026-05-18 • via Nuitee
L
Luciana • solo_traveller • br
10
Pros:

localização, funcionários e vista

Cons:

Acesso ao quarto

2026-05-17 • via Nuitee
K
Katherine • solo_traveller • ch
6
2026-05-17 • via Nuitee
L
Luciana • solo_traveller • br
9
Pros:

localização, vista

Cons:

acesso aos quartos

2026-05-17 • via Nuitee
K
Kristine • solo_traveller • ca
10
Book it!
Pros:

The location is fantastic, and the staff were so ready to help! The view is unbeatable in Lucerne!

Cons:

We loved everything about it. No complaints.

2026-05-17 • via Nuitee
A
Andrew • couple • gb
10
Great value for a central hotel. Pub food was excellent.
Pros:

Excellent updated room overlooking the bridge with a small balcony.
Very comfortable bed and a great shower.

Cons:

Nothing

2026-05-14 • via Nuitee
T
Teresa • solo_traveller • gb
10
Pros:

Staff were very friendly and helpful. Our room was spotless and had amazing views over the river.

Cons:

All good

2026-05-14 • via Nuitee
R
Renee • couple • us
9
Great location with a great view.
Pros:

Location is great. And the view from the room was wonderful. The staff was very nice, friendly, and helpful. The bed was quite comfortable. Very convenient to everythign in the city. You can walk everywhere if you are so inclined.

Cons:

We enjoyed our stay. some people might not like that it is an older building, but we thought that was part of the charm. {you are in the old part of the city). You can hear the noise from the restaurants below a bit, but it's not bad and it does cut out early enough. The windows are decent sound barriers.

2026-05-14 • via Nuitee
L
Linda • couple • us
10
Great place, stayed one night, delicious food in the pub downstairs
Pros:

Very clean comfortable room , great access to the train and bus station.

2026-05-13 • via Nuitee
H
Hanssen • solo_traveller • ch
7
Good value for money
Pros:

Location

Cons:

Cleanliness

2026-05-12 • via Nuitee