Movenpick Hotel & Residences Hajar Tower Makkah

Hotels
Mövenpick
8.4 (16918 reviews)
Abraj Al Bait - Near King Abdul Aziz Gate , Makkah , sa

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Poor food quality
Crowded hotel

Categories

Cleanliness
7.33
Room was dirty and not properly cleaned.
Service
9.6
Staff was good and tried their best to accommodate.
Location
9.84
Very close to Mosque and Haram.
Room Quality
8.29
Very outdated rooms considering the price.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
7.78
Paid a high price for poor quality food and services.
Food and Beverage
6.33
Food options were bad and resulted in food poisoning.
Overall Experience
9.2
Enjoyed the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:20

Property Description

Luxurious Accommodations with Stunning Views
Experience the perfect blend of tradition and luxury at Mövenpick Hotel & Residence Hajar Tower Makkah. Wake up to breathtaking views of the Masjid al-Haram and the sacred K’aba from your elegantly furnished room equipped with modern amenities.

Exquisite Dining Options
Indulge in a culinary journey at our on-site restaurants. From gourmet Saudi dishes at Al Naim restaurant to international favorites at Al Firdaous buffet bistros, there's something to satisfy every palate. Don't forget to unwind at Al Diwan Tea Lounge with aromatic Arabic coffee.

Convenient Location with Exceptional Services
Located near King Abdul Aziz Gate in the heart of Mecca, our hotel offers easy access to shopping and entertainment venues. Enjoy complimentary Wi-Fi throughout the hotel and take advantage of our assistance in obtaining UMRA permits for a hassle-free stay.

Book now for an unforgettable stay at Mövenpick Hotel & Residence Hajar Tower Makkah!

Important information:

Original Credit Card must be presented to hotel reception upon check in Mövenpick reserves the right to refuse bookings with more than 9 rooms, different policies and additional supplements may apply.

Please note that during Ramadan. Sohour will be served instead of breakfast and Iftar will be served instead of dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for SAR 350 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for SAR 350 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs SAR 500 per day.

Location

Guest Reviews

8.4
Based on 16918 reviews
Cleanliness: 7.33
Service: 9.6
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 9.2
M
Maged extended_group sa
1
2026-05-09 via Nuitee
M
Mohammad extended_group kw
10
Pros:

خوش تجربه و تتكرر 👏🏻👏🏻

2026-05-09 via Nuitee
سعد يوسف solo_traveller sa
10
إقامة روحانية مريحة
Pros:

الفندق مازال محافظ على مستواه من ناحية النظافة وراحة الاسرة ووجود غرف متصلة ورقي التعامل وسرعة تسجيل الدخول الخروج... وشراحة الغرفة وووسع دورة المياه وتلبية طلبات النزيل حيث طلبت روب حمام وتم تلبية طلبي اعجبني وجود مصلى النساء وسرعة الوصول له عن طريق الدرج الكهربائي وكانت اطلالتة على الحرم المكي مباشرة ..كذلك وقوف رجل بلباس حجازي للترحيب بالنزلاء بكلماته الطيبة وفزعته للمساعدة المعتمرين والضيوف في ترتيب حقائبهم... القهوة العربية في كافي اللوبي نكهتها تراثية رائعة ولذيذة... شكرآ موفنبيك

Cons:

الازعاج الازدحام عند تسجيل الدخول الخروج في اللوبي... نرجو تنظيم ذلك

2026-05-09 via Nuitee
A
Abdulmajeed solo_traveller sa
10
2026-05-09 via Nuitee
A
Abdulrahman extended_group sa
10
2026-05-08 via Nuitee
M
MOHAMMAD extended_group kw
10
2026-05-08 via Nuitee
K
Khalid solo_traveller sa
10
2026-05-08 via Nuitee
A
Abdulaziz family_with_children sa
10
يستاهل والله
Pros:

موفنبيك. برج هاجر

فخم
قريب من الحرم
الاستقبال ممتاز وسريع
الفطور جميل
الخدمة سريعة
نظافة 10/10

Cons:

-
الإطلالةالجانبية على الكعبة لازم تلصق خدك على النافذة عشان تشوف الكعبة (غير جيدة)
النافذة مكشوفة ليلا تشوف داخل الغرف اللي قدامك

2026-05-08 via Nuitee
A
Albusiri family_with_children sa
9
2026-05-08 via Nuitee
S
Saleh extended_group kw
8
Pros:

staff, services and location

Cons:

restaurant food

2026-05-08 via Nuitee
H
Hamad couple qa
10
2026-05-07 via Nuitee
M
M family_with_children sa
10
شكر خاص للاستاذة منيرة
Pros:

اشكر الاستاذه منيره على الترتيب والتنسيق للحجز بصراحه مخلصه في عملها ومقدره للضيوف والله يعطيها العافية

Cons:

عند الغاء الحجز للظروف خاصه لم يتم استرداد باقي مبلغ الحجز

2026-05-07 via Nuitee
A
ali couple sa
10
2026-05-06 via Nuitee
R
Razan couple om
10
2026-05-06 via Nuitee
M
mohammed solo_traveller sa
5
2026-05-06 via Nuitee
I
Ibrahim Hamisu solo_traveller tr
7
2026-05-06 via Nuitee
A
alharthi solo_traveller sa
9
بقرب الحرم يحلو المقام والمبيت
Pros:

سعدت باقامتي الموقع ومكة شرفها الله هذا بحد ذاته دخولي للفندق بداية بحمل الحقائب و
أهل مكة المضيافين السمحين ورجل الأمن بارك الله فية وموظفي الأستقبال واجهه جميلة كلهم أبناء بلدي الشرفاء فاقوا توفعاتي أعزهم الله

Cons:

مستوى الطعام البوفية متوسط وطلبت كم وجبة عشاء ابلغرفة متوسط وأكون شاكرة كنت متعبة وطلبت شوربة خاصة صحية ماقصروا

2026-05-06 via Nuitee
A
amer extended_group sa
8
2026-05-06 via Nuitee
M
mahmoud family_with_children om
8
Pros:

الفندق يقع في أبراج مكه قريب من الحرم
بوفيه الافطار متنوع

Cons:

زحمه المصاعد أوقات الصلاه

2026-05-06 via Nuitee
ألاء couple sa
8
2026-05-05 via Nuitee