Movenpick Hotel & Residences Hajar Tower Makkah

Hotels
Mövenpick
8.4 (16031 reviews)
Abraj Al Bait - Near King Abdul Aziz Gate , Makkah , sa

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Poor food quality
Crowded hotel

Categories

Cleanliness
7.33
Room was dirty and not properly cleaned.
Service
9.6
Staff was good and tried their best to accommodate.
Location
9.84
Very close to Mosque and Haram.
Room Quality
8.29
Very outdated rooms considering the price.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
7.78
Paid a high price for poor quality food and services.
Food and Beverage
6.33
Food options were bad and resulted in food poisoning.
Overall Experience
9.2
Enjoyed the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:20

Property Description

Luxurious Accommodations with Stunning Views
Experience the perfect blend of tradition and luxury at Mövenpick Hotel & Residence Hajar Tower Makkah. Wake up to breathtaking views of the Masjid al-Haram and the sacred K’aba from your elegantly furnished room equipped with modern amenities.

Exquisite Dining Options
Indulge in a culinary journey at our on-site restaurants. From gourmet Saudi dishes at Al Naim restaurant to international favorites at Al Firdaous buffet bistros, there's something to satisfy every palate. Don't forget to unwind at Al Diwan Tea Lounge with aromatic Arabic coffee.

Convenient Location with Exceptional Services
Located near King Abdul Aziz Gate in the heart of Mecca, our hotel offers easy access to shopping and entertainment venues. Enjoy complimentary Wi-Fi throughout the hotel and take advantage of our assistance in obtaining UMRA permits for a hassle-free stay.

Book now for an unforgettable stay at Mövenpick Hotel & Residence Hajar Tower Makkah!

Important information:

Original Credit Card must be presented to hotel reception upon check in Mövenpick reserves the right to refuse bookings with more than 9 rooms, different policies and additional supplements may apply.

Please note that during Ramadan. Sohour will be served instead of breakfast and Iftar will be served instead of dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for SAR 350 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for SAR 350 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs SAR 500 per day.

Location

Guest Reviews

8.4
Based on 16031 reviews
Cleanliness: 7.33
Service: 9.6
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 9.2
S
Salah ‏ extended_group qa
10
Pros:

الفندق نظيف ورائع جدا في برج الساعه

Cons:

لا يوجد

2026-03-14 via Nuitee
A
Alahmari couple sa
9
Pros:

موقعه

Cons:

/

2026-03-14 via Nuitee
M
Mun couple hk
8
2026-03-13 via Nuitee
S
Saif Rahman couple af
3
Cons:

When my check-in time they told me your booking not same in our system with Booking.com. They told me only available 4 bed city view, but exactly my booking is 2 bad KING room but they say in our system not same like Booking.com so there is I don’t have any choice so I take the 4 bad room, but I didn’t like this with this hotel

2026-03-13 via Nuitee
A
Ayari solo_traveller kw
8
2026-03-13 via Nuitee
S
Shihana couple sa
7
2026-03-13 via Nuitee
الحربي couple sa
10
من افضل الفنادق التي زرتها
Pros:

نظيف جدا ومرتب وقريب من الحرم

2026-03-12 via Nuitee
E
Eslam couple sa
9
2026-03-12 via Nuitee
S
Suleman family_with_children us
8
Great hotel, location and staff. We love staying here!
Pros:

The location is prime! It’s right in front of the haram. Rooms are clean and very nice. Staff will provide any necessities that you might have forgotten.

Cons:

I wish there was a microwave in the room. After completing umrah it’s nice to be able to come back and warm up some food and eat in the comfort of your room.

2026-03-11 via Nuitee
N
Noora extended_group qa
10
2026-03-11 via Nuitee
F
faruk extended_group tr
10
2026-03-11 via Nuitee
H
hegazy extended_group ae
10
2026-03-10 via Nuitee
محمد extended_group sa
6
2026-03-10 via Nuitee
N
Nawal solo_traveller eg
10
2026-03-10 via Nuitee
E
eid extended_group qa
7
2026-03-10 via Nuitee
الحمالي family_with_children sa
8
هذه السنة الخامسة وانا احجز في هذا الفندق الراىع قضينا ليالي ممتعة واستثنائية ، الحمدلله
Pros:

القرب من المسجد الحرام

Cons:

لايوجد

2026-03-10 via Nuitee
M
Marwan couple sa
5
تجربة غير موفقة
Cons:

كان في الحجز إطلالة على الكعبة ولكن للأسف كان إطلالة جزئية والغرفة لم تكن نظيفه وعند الوصول موظف الاستقبال قال لي حجزك ملغي مع العلم الحجز كان مؤكد ومدفوع صراحة تجربة لن تتكرر

2026-03-10 via Nuitee
عبدالله couple sa
10
2026-03-09 via Nuitee
A
Abdul Rehman couple gb
10
Pros:

Location , food

2026-03-09 via Nuitee
نجوى solo_traveller sa
10
2026-03-09 via Nuitee