Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Pets allowed
BBQ facilities
Laundry
See all facilities

Review Highlights

Pros:
Clean, cozy atmosphere
Excellent hospitality
Cons:
Shower design issues
Noise from other guests

Categories

Cleanliness
9.24
Rooms were spotless and clean, meeting expectations for cleanliness.
Service
9.71
The hosts provided wonderful service, with specific mentions of hospitality excellence.
Location
9.25
Location is central and convenient for exploring the area.
Room Quality
8.2
General sentiment about room comfort is good, but some complaints about bed softness.
Amenities
8.73
Basic amenities noted; some guests desired more comforts like a refrigerator.
Value for Money
8.69
Reasonable value for the location and overall experience, with some comments on cost expectations.
Food and Beverage
9.24
Breakfast was highly praised, with fresh and delicious offerings.
Overall Experience
9.71
Overall positive experiences with plans to return and recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:53

Property Description

Mountain View Balconies

Hotel Svanseti offers a picturesque stay in Mestia with every room featuring a balcony showcasing stunning mountain views. Enjoy the tranquility and beauty of the region right from your own private space.

Skiing and Local Activities

Located in the heart of Mestia, guests at Hotel Svanseti can easily access a variety of activities, including skiing. Immerse yourself in the local culture and explore the area with ease.

Multilingual Staff and Airport Shuttle

With a multilingual staff fluent in English and Russian, Hotel Svanseti ensures seamless communication for guests. Additionally, the convenience of a paid airport shuttle service to Kutaisi International Airport adds ease to your travel plans.

Experience the beauty of Mestia at Hotel Svanseti. Book your stay now for an unforgettable mountain getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 69 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.71
I
ITZIAR • family_with_children • es
8
Buena ubicación
Pros:

Buena ubicación, sin problema para aparcar en la puerta. Habitación cómoda.

Cons:

Esperaba mejores vistas desde la habitación, creo que en este sentido puede haber opciones mejores. Bastantes escaleras para llegar a la habitación.

2026-10-23 • via Nuitee
C
Christina • couple • de
5
Pros:

Die Zimmer und das Bad waren sauber und ordentlich.

Cons:

Wir haben trotz mehrfachem klingeln eine halbe Stunde an der Rezeption gewartet. Telefonisch war niemand erreichbar. Erst mit Hilfe eines Nachbars aus dem gegenüberliegenden Restaurant konnte die zuständige Dame gefunden werden. Wir waren wohl die einzigen Gäste (vermutlich da es bereits Ende der Saison war) im Hotel. Die Option eines Frühstücks wurde uns nicht angeboten. Wir wollten uns zumindest einen Tee und Kaffee zubereiten, was sich allerdings auch als schwierig herausstellte. Auf Nachfrage wurden wir in die Küche geführt und sollten uns das Wasser selbst kochen. Service scheint hier nicht groß geschrieben zu sein. Am letzten der drei Tage unseres Aufenthaltes war eine andere Dame da, welche deutlich hilfsbereiter und freundlicher war. Nachts war zudem ein extrem hoher Lärmpegel, verursacht durch herumlaufende und sich laut unterhaltende Personen im Flur (wohlgemerkt, wir waren die einzigen Gäste).

2026-10-22 • via Nuitee
E
EUNGJEONG • family_with_children • kr
7
2026-10-17 • via Nuitee
L
Luc • extended_group • be
10
Betaalbaar hotel in Mestia
Pros:

De gastvrouw, het copieus ontbijt, de service

Cons:

alles was perfect

2026-10-16 • via Nuitee
V
Vasiliy • family_with_children • ge
9
2026-10-08 • via Nuitee
M
Margo • extended_group • be
10
Pros:

We stayed here the night before and after our hike to Ushguli. The rooms were clean, the need cosy and the shower hot :) It is located very close to the bus terminal. Great value for money!

2026-09-18 • via Nuitee
F
Francois • solo_traveller • fr
8
Pros:

L'emplacement. Dans le centre et proche des marchroutkas.

Cons:

C'est un peu cher par rapport au prix. L'eau n'était pas très chaude.

2026-09-17 • via Nuitee
C
Csáder • couple • sk
7
2026-09-16 • via Nuitee
M
Marie • solo_traveller • fr
8
2026-09-15 • via Nuitee
E
Eva • couple • si
9
2026-09-15 • via Nuitee
B
Beatrice • family_with_children • it
9
Soddisfatta.
Pros:

Praticamente a due passi dalla via principale,dove si trovano negozi,ristoranti e caffè.
La camera era molto confortevole e pulita

Cons:

Non molto spaziosa,avevamo due trolleys da cabina e non si aveva spazio per aprirli completamente .
Comunque per una notte non avevo grandi necessità.

2026-09-13 • via Nuitee
Z
Zehavit • solo_traveller • il
9
Very good
Pros:

The room was wirh great view

Cons:

No light near the second bed for reading

2026-09-06 • via Nuitee
N
Norbera • solo_traveller • es
9
Buena opcion para iniciar el trek Mestia-Ushguli
Pros:

El alojamiento estaba muy cerca del centro de Mestia y me ofreció todos los sevicios que necesitaba para iniciar el trekking de Mestia-Ushguli de 4 días. Habitación con buenas vistas desde el balcón, pude contratar desayuno, lunchbox y ofrecían el servicio de guardae mi equipaje principal mientras duraba el trekking (tuve que pagar un pequeño extra ya que no volvía al mismo alojamiento)

Cons:

Ya lo sabía, pero hay que tener en cuenta que el baño como en casi todos los guesthouse de esta región es del tipo que se inunda el suelo al ducharse, pero te dejan unas zapatillas para poder ducharte asi que no hay problema

2026-09-06 • via Nuitee
N
Nodari • couple • ge
7
2026-09-02 • via Nuitee
C
cts4902 • solo_traveller • hk
10
Pros:

good service for booking the car

2026-08-28 • via Nuitee
A
Andrzej • extended_group • pl
6
Pros:

Dobra lokalizacja

Cons:

Słaba jakość pokoi. W moim był 5 cm próg w połowie pokoju - parę razy kopnąłem go idąc do łazienki. Schody też robił szwagier a nie fachowiec.

2026-08-25 • via Nuitee
D
Dorottya • couple • hu
10
2026-08-23 • via Nuitee
A
Anna Judit • extended_group • hu
9
2026-08-13 • via Nuitee
N
Nikita • couple • ge
10
2026-08-11 • via Nuitee
E
Elizaveta • solo_traveller • de
7
Not bad but could be better
Pros:

The hotel is located in the city center of Mestia, just 2 minutes walk from the bus station. The room was clean, the bed was big and comfy. There is also a little balcony which is shared with the room next door.

Cons:

The walls are very thin, you can hear everything, I once was woken up by people leaving the hotel at 6am.
The young guy at the reception looked very grumpy, and didn't really talk to me or even smile at me. I also contacted the hotel via messages to ask how I can pay, they said I can pay on-site and should bring cash but they didn't even mention that I could pay by card which would be much easier for me. Also there is no kitchen, so you cannot cook or put anything in the fridge. No shower cabin so everything is very wet after you take a shower including the toilet.

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Edit: After I published my review, this is the message that I received from the staff:
"Generally, we don’t like expressing our emotions when responding to guests’ reviews, but your comment honestly made us laugh 😂
What exactly are you talking about when you say that the young guy at reception was grumpy? Tell me, what did I do wrong? I welcomed you, gave you all the services I was supposed to provide, and dealt with you coming up and down from your room ten times a day. Sorry if I didn’t greet you with a big smile and laughter every single time.
If you wanted something from me, I really don’t think I looked so intimidating that you were afraid to ask 😂 And I’m certainly not obligated to become friends with every single guest, especially when you could clearly see how many guests we had. That’s simply beyond what one person can realistically do.
As for the fact that you missed having a kitchen and a shower cabin — we never claimed that we had either of those things. We should be judged on whether we provided what we actually promised to provide. You should have read the description carefully and checked whether we had the facilities you were expecting.
And as for the payment, please don’t exaggerate. You specifically asked us whether we would charge the card details you had provided with your reservation. You never asked us whether you could come and pay by card at the property"

2026-08-11 • via Nuitee