Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Pets allowed
BBQ facilities
Laundry
See all facilities

Review Highlights

Pros:
Clean, cozy atmosphere
Excellent hospitality
Cons:
Shower design issues
Noise from other guests

Categories

Cleanliness
9.24
Rooms were spotless and clean, meeting expectations for cleanliness.
Service
9.71
The hosts provided wonderful service, with specific mentions of hospitality excellence.
Location
9.25
Location is central and convenient for exploring the area.
Room Quality
8.2
General sentiment about room comfort is good, but some complaints about bed softness.
Amenities
8.73
Basic amenities noted; some guests desired more comforts like a refrigerator.
Value for Money
8.69
Reasonable value for the location and overall experience, with some comments on cost expectations.
Food and Beverage
9.24
Breakfast was highly praised, with fresh and delicious offerings.
Overall Experience
9.71
Overall positive experiences with plans to return and recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:53

Property Description

Mountain View Balconies

Hotel Svanseti offers a picturesque stay in Mestia with every room featuring a balcony showcasing stunning mountain views. Enjoy the tranquility and beauty of the region right from your own private space.

Skiing and Local Activities

Located in the heart of Mestia, guests at Hotel Svanseti can easily access a variety of activities, including skiing. Immerse yourself in the local culture and explore the area with ease.

Multilingual Staff and Airport Shuttle

With a multilingual staff fluent in English and Russian, Hotel Svanseti ensures seamless communication for guests. Additionally, the convenience of a paid airport shuttle service to Kutaisi International Airport adds ease to your travel plans.

Experience the beauty of Mestia at Hotel Svanseti. Book your stay now for an unforgettable mountain getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 69 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.71
C
cts4902 solo_traveller hk
10
Pros:

good service for booking the car

2026-08-28 via Nuitee
A
Andrzej extended_group pl
6
Pros:

Dobra lokalizacja

Cons:

Słaba jakość pokoi. W moim był 5 cm próg w połowie pokoju - parę razy kopnąłem go idąc do łazienki. Schody też robił szwagier a nie fachowiec.

2026-08-25 via Nuitee
D
Dorottya couple hu
10
2026-08-23 via Nuitee
A
Anna Judit extended_group hu
9
2026-08-13 via Nuitee
N
Nikita couple ge
10
2026-08-11 via Nuitee
E
Elizaveta solo_traveller de
7
Not bad but could be better
Pros:

The hotel is located in the city center of Mestia, just 2 minutes walk from the bus station. The room was clean, the bed was big and comfy. There is also a little balcony which is shared with the room next door.

Cons:

The walls are very thin, you can hear everything, I once was woken up by people leaving the hotel at 6am.
The young guy at the reception looked very grumpy, and didn't really talk to me or even smile at me. I also contacted the hotel via messages to ask how I can pay, they said I can pay on-site and should bring cash but they didn't even mention that I could pay by card which would be much easier for me. Also there is no kitchen, so you cannot cook or put anything in the fridge. No shower cabin so everything is very wet after you take a shower including the toilet.

----
Edit: After I published my review, this is the message that I received from the staff:
"Generally, we don’t like expressing our emotions when responding to guests’ reviews, but your comment honestly made us laugh 😂
What exactly are you talking about when you say that the young guy at reception was grumpy? Tell me, what did I do wrong? I welcomed you, gave you all the services I was supposed to provide, and dealt with you coming up and down from your room ten times a day. Sorry if I didn’t greet you with a big smile and laughter every single time.
If you wanted something from me, I really don’t think I looked so intimidating that you were afraid to ask 😂 And I’m certainly not obligated to become friends with every single guest, especially when you could clearly see how many guests we had. That’s simply beyond what one person can realistically do.
As for the fact that you missed having a kitchen and a shower cabin — we never claimed that we had either of those things. We should be judged on whether we provided what we actually promised to provide. You should have read the description carefully and checked whether we had the facilities you were expecting.
And as for the payment, please don’t exaggerate. You specifically asked us whether we would charge the card details you had provided with your reservation. You never asked us whether you could come and pay by card at the property"

2026-08-11 via Nuitee
C
Choi couple kr
7
Pros:

Overall, it was a pleasant stay.

Cons:

A lot of bugs got in because there were no window screens.

2026-08-11 via Nuitee
X
XiaoLing solo_traveller cn
9
Pros:

位置非常好,就在镇中心,出行特别方便特别推荐有阳台的房间,视野非常好!
前台小哥不仅人长得帅,服务还特别到位,总之,这是一家非常值得推荐的酒店。

2026-08-10 via Nuitee
L
Laursen couple dk
10
Dejligt sted
Pros:

Meget flot udsigt fra balkon. Lige midt i byen og med meget venligt og hjælpsomt personale.

2026-08-10 via Nuitee
T
tongtong solo_traveller kr
9
방이 크고 전망 좋은 호텔
Pros:

테라스룸이었는데 아마 메스티아 최고의 전망이예요.
방도 넓고 침대도 좋은 편이고, 조식 25라리인데 양이 엄청나요.

Cons:

욕실 실리콘에 곰팡이가 많아요.

2026-08-09 via Nuitee
S
Stephen solo_traveller gb
9
2026-07-21 via Nuitee
V
Victor solo_traveller nl
10
2026-07-07 via Nuitee
S
Sharon couple il
10
Pros:

אחלה גסטהאוס, נקי, נוף מדהים ממרפסת החדר, קרוב מאוד למרכז, ליציאה לטרק ולתחנת המוניות

Cons:

המרפסת צופה לנוף מדהים, אך יש לדעת שהיא מחוברת ללא חציצה לחדר נוסף

2026-07-05 via Nuitee
B
BlancaBlanca solo_traveller pl
9
2026-07-03 via Nuitee
F
Frederik extended_group de
10
2026-06-23 via Nuitee
בן ברוך couple il
9
2026-06-16 via Nuitee
L
Lee couple us
9
Great view and excellent service. Breakfast could be served as guest wanted.
Pros:

The hotel has a great view of green hills and snowy mountains. Since it is located right in the center of the city, finding and accessing good restaurants and arranging transportation were very easy.

2026-06-16 via Nuitee
N
Natalia solo_traveller de
10
Good value
Pros:

I liked absolutely everything: great location in Mestia, clean and functional, all amenities and the balcony with wonderful view. Very kind and friendly lady at the reception. Tea available all the time. Top.

Cons:

Everything was good.

2026-06-12 via Nuitee
P
Panagiotis extended_group gr
10
2026-06-09 via Nuitee
M
Maxime solo_traveller fr
8
Très bon choix pour Mestia
Pros:

Plein coeur de Mestia. Tout accessible à pied. Joli vue sur les tours. Personnel accueillant

Cons:

La douche directement dans les toilettes.
Le prix du petit déjeuner (mais il était excellent!)

2026-06-07 via Nuitee