Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Safety deposit box
Soundproof rooms
Ironing service
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Cons:
Very dirty rooms
Unpleasant staff
Misleading advertisements
Poor amenities

Categories

Cleanliness
6.65
The room was very dirty and did not meet basic cleanliness standards.
Service
9.62
The staff was unpleasant and not helpful during the stay.
Location
10
Only the location received positive remarks and was considered a pro.
Room Quality
7.61
The room was poorly described and did not match what was expected; it was like being in a basement.
Amenities
6.64
Facilities were lacking; no breakfast or proper bathroom amenities.
Value for Money
8.6
Extremely overpriced for the quality of service and facilities provided.
Food and Beverage
5.65
There was no breakfast available as advertised; misleading information.
Overall Experience
7.64
Overall a disappointing experience, with many negatives outweighing the few positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:29

Property Description

Scenic Retreat in Munnar

Tranquil Garden Oasis: Experience serenity in our garden oasis at AC MIST, located just 1.6 km from Munnar Tea Museum.

Comfortable Accommodation: Unwind in our well-equipped units featuring a cozy seating area, flat-screen TV, and a modern bathroom with complimentary toiletries.

Convenient Location: Explore nearby attractions like Eravikulam National Park and Lakkam Waterfalls, with the convenience of free private parking.

Book now for a peaceful getaway amidst nature at AC MIST in picturesque Munnar.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.8
Based on 37 reviews
Cleanliness: 6.65
Service: 9.62
Location: 10
Room Quality: 7.61
Amenities: 6.64
Value for Money: 8.6
Food and Beverage: 5.65
Overall Experience: 7.64
T
Thiyaga solo_traveller in
7
2026-01-30 via Nuitee
K
Kantharaj extended_group in
8
2026-01-27 via Nuitee
P
Pierre-Philippe solo_traveller fr
1
C’était nul !
Pros:

Uniquement l’emplacement

Cons:

À la fois le plus cher et le pire hôtel que j’ai eu en Inde. J’ai réservé une chambre double deluxe avec salle de bain privative + terrasse avec vue. En réalité j’étais comme dans un sous-sol, la terrasse donne sur un mur, aucune lumière naturelle, et côté couloir une vitre sans rideaux occultants. Les murs sont en cartons, l’hôtel résonne comme une cathédrale vous serez réveillés à 6h du matin par les occupants, et à 9h ils mettent la musique à fond car l’hôtel organise aussi des réceptions. Pas de douche dans la salle de bain il faut faire avec un sceau. La chambre était très sale… ne vous fiez pas aux photos du site, même la carte des menus est un mensonge : quand j’ai demandé où était le breakfast ils m’ont dit qu’ils ne faisaient pas à manger et qu’il fallait aller en ville ! Personnel désagréable pour couronner le tout. Bref à 25 euros la nuit mieux vaut aller ailleurs !!

2025-09-15 via Nuitee
couple in
8
2025-07-10 via Nuitee
A
Anonymous family with young children in
5
Passable
2025-05-20 via Nuitee
A
Avinash family with young children in
10
Exceptional
Pros:

Ease of access

Cons:

NA

2025-05-12 via Nuitee
A
Anil family with young children in
10
Exceptional
Pros:

It was good with cleanliness, supportive staff, affordable and near to Town

2025-04-26 via Nuitee
R
Rohit with friends in
9
Superb
2025-04-23 via Nuitee
C
Clifford family with young children gb
6
Pleasant
2025-03-18 via Nuitee
G
Gopinath group in
8
Very good
2025-01-31 via Nuitee
H
Hanna family with young children in
1
Worst experience in Munnar
Cons:

Don't go there
Worst experience ever
They overbooked the hotel, even after having confirmed my reservation with them (without paying any amount before arrival of course!!) they threw us in a pilgrim room in front of the Church, a place I would say is ABSOLUTELY not for bookings normally. Awful behavior of the staff and the manager, condescending tone and no empathy for people who traveled 5 hours to have a shitty room, not the one they booked. Never go there in touristic season.

2025-01-25 via Nuitee
P
Pandi group in
10
Exceptional
2025-01-19 via Nuitee
A
Adrian family with young children in
10
Exceptional
2025-01-01 via Nuitee
R
Reenu group in
10
Exceptional
2024-12-31 via Nuitee
S
Santosh group in
10
Exceptional
2024-12-31 via Nuitee
S
Satish family with young children in
10
Exceptional
2024-10-08 via Nuitee
L
Linto group in
9
Superb
2024-05-30 via Nuitee
J
Jose
8
Pros:

It was a good experience for me to stay in your hotel...

2024-05-16 via Nuitee
M
Maju with friends in
9
Superb
2024-03-26 via Nuitee
N
Naya family with young children in
10
Great Hotel with Wonderful staffs
Pros:

The hotel was really good and clean. The best was the night staff who was in the reception. He helped us a lot and he was very friendly too. The room was clean and silent.

Cons:

The hotel is in a bit of a height and there was construction going on.

2024-03-22 via Nuitee