BRILLIANCE Hotel

Hotels
7.1 (1324 reviews)
2-9-31 marunouchi naka-ku NAGOYA , Nagoya , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Affordable price
Friendly staff
Cons:
Cleanliness issues
Hard mattresses
Noise from other rooms

Categories

Cleanliness
5.18
Bathroom cleanliness issues mentioned, including mould around the door handle.
Service
8.15
Staff mentioned as friendly, though some comments on attitude.
Location
8.19
Location praised for proximity to subway and convenience.
Room Quality
6.64
Issues with mattress hardness and room structure described.
Amenities
6.67
Basic amenities provided, but need for pillow options noted.
Value for Money
8.13
Good value for the price, particularly for location.
Food and Beverage
6.68
No specific mentions; assumed standard for budget accommodation.
Overall Experience
7.15
Overall satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:33

Property Description

Convenient Location
Located in the vibrant Naka Ward district of Nagoya, BRILLIANCE Hotel offers easy access to popular attractions such as Oasis 21 and Nagoya Station, making it a perfect choice for travelers looking to explore the city.

Comfortable Accommodation
Guests can enjoy staying in air-conditioned rooms equipped with modern amenities including a flat-screen TV and free toiletries. The private bathrooms and free WiFi add to the comfort of your stay.

Nearby Attractions
With Nagoya Castle just 1.6 km away and the city centre within walking distance, guests can immerse themselves in the rich culture and history of the area. Additionally, easy access to Nippon Gaishi Hall and Nagashima Spa Land make for convenient outings during your stay.

Experience convenience and comfort at BRILLIANCE Hotel. Book your stay now for an unforgettable Nagoya getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 1324 reviews
Cleanliness: 5.18
Service: 8.15
Location: 8.19
Room Quality: 6.64
Amenities: 6.67
Value for Money: 8.13
Food and Beverage: 6.68
Overall Experience: 7.15
隼人 • family_with_children • jp
5
2026-04-04 • via Nuitee
巣立 • family_with_children • jp
7
2026-04-02 • via Nuitee
A
Annachiara • family_with_children • it
5
Pros:

Shampoo and conditioner had good quality
Heated WC
Well connected to the central station

Cons:

Room was cold
Bed was uncomfortable (too hard)
No tea or coffee in the room
Street beneath was very loud even in the middle of the night

2026-04-02 • via Nuitee
H
Hikaru • solo_traveller • jp
10
2026-03-31 • via Nuitee
Y
youjung • family_with_children • kr
9
가성비최고 조용하고좋음
Pros:

너무친절하셔서 편히쉬다왔습니다

Cons:

없음

2026-03-31 • via Nuitee
K
Kite • solo_traveller • gb
9
Would use again because of closeness to station. Would ask for extra duvet and different pillow
Pros:

Location was extremely good. 1 minute walk to subway. Room was compact but I was traveling alone so it was totally adequate

Cons:

The mattress and pillow were traditional old style Japanese. Very thin and uncomfortable

2026-03-28 • via Nuitee
S
setsuko • couple • jp
5
寝るだけなら
Pros:

ベッドはセミダブルでひろかった

Cons:

ベッドが硬かった
テレビの画像が悪かった

2026-03-26 • via Nuitee
H
HIROTO • solo_traveller • jp
10
2026-03-24 • via Nuitee
Y
yuri • solo_traveller • jp
2
うーん…
Pros:

清潔感はあった

Cons:

パジャマ？が有料だった
狭すぎ
従業員が外人で非常時か心配

2026-03-23 • via Nuitee
K
KEIICHI • solo_traveller • jp
5
価格相応
Pros:

便利な立地と安さ

Cons:

部屋着が有料
ベッドが硬い

2026-03-21 • via Nuitee
A
Akitoshi • family_with_children • jp
8
快適でした。
Pros:

清潔でゆっくり休めた。

Cons:

チャックアウト時等のエレベーターがなかなか来ない。

2026-03-21 • via Nuitee
A
Anthony • couple • fr
8
Bon emplacement
Pros:

L’emplacement est idéal, quelque élingues à pieds du métro. Un Lawson juste en face.
Il y a tout ce qu’il faut pour l’hygiène, une laverie au rdc et des distributeurs.
J’ai adoré la Harley à l’entrée.

Cons:

Matelas trop ferme pour moi, chambre petite mais fonctionnelle.

2026-03-15 • via Nuitee
A
Arata • solo_traveller • jp
9
2026-03-13 • via Nuitee
S
Satoshi • solo_traveller • jp
7
大変快適でした。
Pros:

場所は申し分ないです。コンビニもたくさん近くにありますし、駅からも近いです。

Cons:

冷蔵庫の上に、服をかけるハンガーがありましたが、誤って服を落とした時に、ホコリが沢山付着しました。完璧に掃除することは難しいかもしれませんが、サービスレベルを向上させるのであればお願い出来ればと思います。

2026-03-11 • via Nuitee
H
hiroyuki • family_with_children • jp
6
2026-03-08 • via Nuitee
S
shunta • family_with_children • jp
8
2026-03-07 • via Nuitee
H
Haruto • solo_traveller • jp
6
2026-03-07 • via Nuitee
M
Mina • solo_traveller • jp
9
とても良かった。
Pros:

お値段の割に、ちゃんとした綺麗なホテルだった。
ベットもお風呂も綺麗だった。

Cons:

特になし

2026-03-06 • via Nuitee
K
Kazushi • couple • jp
8
2026-03-05 • via Nuitee
T
Takarabe • couple • jp
10
2026-03-05 • via Nuitee