Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Conforto
Café da manhã
Localização
Atendimento
Cons:
Limpeza
Falta de academia
Falta de adaptação para grandes cães

Categories

Cleanliness
8.1
Several reviews indicated issues with cleanliness, particularly in bathrooms.
Service
10
Most reviews praised the staff for being attentive and friendly.
Location
10
Numerous reviews highlighted the excellent and convenient location.
Room Quality
9.1
Positive comments regarding the comfort and spaciousness of the rooms.
Amenities
8.6
Some amenities mentioned were positive, but lack of gym and yoga area was noted.
Value for Money
8.6
Value for money was considered acceptable, although some felt it could be improved.
Food and Beverage
9.6
The breakfast received high praise in many reviews.
Overall Experience
9.6
Overall positive feedback with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:11

Property Description

European-Style Parks and Countryside Retreat

Luxurious Rooms and Private Chalets
Indulge in modern rooms with en suite bathrooms and calming pastel colors. Enjoy scenic garden views through sliding glass doors, or opt for the privacy of separate lounge and fireplace in the private chalets.

Convenient Location and Complimentary Amenities
Explore nearby attractions like Alpen Park and Caracol Waterfalls with a borrowed bike. Relax by the heated pool, unwind in the games room, or stay connected with free WiFi. Start your day right with a delicious breakfast buffet featuring tropical fruits and local delicacies.

Experience a tranquil escape at Vila Suzana Parque Hotel - book now for a memorable getaway!

Important information:

Please note that the property charges an optional 10% service charge.

-Small pets (up to 12 Kg) are only accepted in the CHALET LUXO accommodations type without a bathtub.
-The hotel charges a fee of BRL 80,00+10% per day per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1782 reviews
Cleanliness: 8.1
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 9.6
C
carlos roberto • couple • br
10
Maravilhoso local, arborizado , lindas flores !
Pros:

Atendimento muito cordial. Ótimo café da manhã ! Aceitam pet o que contribuiu na nossa escolha do local em Canela ! 😍

2026-03-12 • via Nuitee
P
Paula Lemes • family_with_children • br
10
Maravilhosa
Pros:

Segunda vez que fico no hotel e é sempre maravilhoso, desde o atendimento, os quartos e o café da manhã.
Sempre muito tranquilo e sem barulhos, quartos muito bons, limpos e organizados, além de climatizados.
Recomendo muito o hotel, excelente!

2026-03-10 • via Nuitee
F
Fernanda • family_with_children • br
9
2026-03-09 • via Nuitee
Élida • family_with_children • br
9
2026-03-09 • via Nuitee
C
carlos • couple • br
8
um bom final de semana
Pros:

o cafe da manha e excelente , o atendimento da recepção .

Cons:

sem comentarios

2026-03-09 • via Nuitee
P
Paulo • couple • pt
7
O lugar muito bonito , fica um lugar de muito verde pena o barulho de muitos carros transitando.
Pros:

Poderia ser melhor pelo nome

Cons:

Quarto apertado móveis velhos

2026-03-08 • via Nuitee
B
Báez • family_with_children • py
8
2026-03-08 • via Nuitee
A
Afonso • family_with_children • br
10
Pros:

Quartos amplos, com café maravilhoso.

2026-03-05 • via Nuitee
S
Silvio Julio • family_with_children • br
10
Excelente! Recomendo!
Pros:

Lugar aconchegante, bonito, limpinho, tranquilo, pessoal do hotel super simpático. Em fim, não temos do que reclamar.

2026-03-03 • via Nuitee
A
Arcandido • family_with_children • br
10
2026-03-03 • via Nuitee
W
Wemerson • family_with_children • br
10
ótima
Pros:

Hotel bem bacana para ficar em família, é mais afastado do centro de Canela mas excelente para descansar. Equipe boa, café da manhã bem servido e com boa localização para quem quer fugir de agitação.

2026-03-01 • via Nuitee
P
Patty • family_with_children • uy
10
2026-03-01 • via Nuitee
G
Geraldo • family_with_children • br
8
2026-02-28 • via Nuitee
J
Jairo • family_with_children • br
10
Pros:

Localização, comodidade, instalações e atendimento

Cons:

Poderia ter tvs mais modernas do tipo smart

2026-02-26 • via Nuitee
F
Francinni • family_with_children • br
9
2026-02-25 • via Nuitee
G
Gerson • family_with_children • br
10
Ótima escolha em Canela
Pros:

Ótima localização, lugar muito tranquilo e agradavel, instalações confortáveis, café da manhã muito bom.

Cons:

Sem nenhum problema

2026-02-25 • via Nuitee
C
Carneiro • family_with_children • br
10
2026-02-24 • via Nuitee
C
Cíntia • family_with_children • br
10
Acomodação TOP, para lazer, familias e amigos
Pros:

Apartamentos lindos e cheirosos, confortáveis e com muita privacidade. O espaço do hotel é lindissimo, belos jardins, espaços para sentar, ler um livro, tomar chimarrao, piscina quentinha e sala de jogos, ambiente perfeito para familias, amigos, descansar e aproveitar um lado sossegado de Canela.

Cons:

Adorei tudo, nada que não tenha gostado.

2026-02-23 • via Nuitee
G
Gabriela • couple • pt
10
Voltaremos. Ótimo lugar para descansar. Limpo e muito confortável.
Pros:

O quarto é confortável e muito limpo. São cuidadosos e atenciosos. O bairro e a localização são ótimos.

2026-02-23 • via Nuitee
F
Feltes • family_with_children • br
10
2026-02-23 • via Nuitee