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Facilities
Property facilities
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Offsite parking discounted rates available
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Air conditioning
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Swimming pool
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Room service
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Family rooms
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Pets allowed
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Grocery deliveries
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Heated pool
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Baby safety gates
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Outdoor furniture
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Playground on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Games
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Housekeeping on request
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Private picnics
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Wine release events
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Swimming nearby
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Bicycle-friendly property
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Rooftop garden
Review Highlights
Categories
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Property Description
European-Style Parks and Countryside Retreat
Luxurious Rooms and Private Chalets
Indulge in modern rooms with en suite bathrooms and calming pastel colors. Enjoy scenic garden views through sliding glass doors, or opt for the privacy of separate lounge and fireplace in the private chalets.
Convenient Location and Complimentary Amenities
Explore nearby attractions like Alpen Park and Caracol Waterfalls with a borrowed bike. Relax by the heated pool, unwind in the games room, or stay connected with free WiFi. Start your day right with a delicious breakfast buffet featuring tropical fruits and local delicacies.
Experience a tranquil escape at Vila Suzana Parque Hotel - book now for a memorable getaway!
Please note that the property charges an optional 10% service charge.
-Small pets (up to 12 Kg) are only accepted in the CHALET LUXO accommodations type without a bathtub.
-The hotel charges a fee of BRL 80,00+10% per day per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Conforto, café da manhã, localização
Nada a declarar
Maravilhoso, um ambiente familiar, com uns gatinhos. O meu gato gostou do local. Proprietários e funcionários atenciosos e o café da manhã muito bom feito com muito carinho. Adoramos. Superou nossas expectativas.
Gostamos de tudo.
Tudo maravilhoso, desde o início até o final da estadia. Recomendo!
Ela é bem aconchegante e organizada, café da manhã ótimo, piscina boa e adequada, mas poderiam informar no local colocando um placa ou algo que sinalize a fechada do ambiente da piscina e dos jogos, pois na recepção já foi informado
mas não deveriam colocar produtos no frigobar vencidos, e sim tinha mais de um, além disso deveriam largar as mantas de ficam para se tapar, ela estavam com um odor desagradável.
Bem localizado, estrutura muito boa apesar de um pouco mais antiga, café da manhã excelente, atendimento excelente.
Sala de jogos espaçosa e agradável.
Para o verão é perfeito.
Para o inverno e dias chuvosos já complica um pouco.
Para dias com chuva não tem muita proteção dos quartos aos veículos ou até recepção e restaurante.
Tudo muito bom. A piscina térmica, a sala de lazer, o quarto e o café da manhã excepcional.
Poderia ser um preço mais acessível nessa época de feriado da Páscoa.
Lugar tranquilo , atendimento funcionários
Não achei o café tudo aquilo, demora p reporas coisas não tinha muitas opções
Chalés impecáveis
Estaba todo bien
El colchón se hacía poso y me hacia doler la espalda. Aparte de q nos faltó dinero de monedero. Eso entraron cuando estábamos desayunando xq no dejábamos q nos hagan el cuarto
Tudo
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Excelente atendimento! Funcionários nota mil! Muito atenciosos e prestativos! O Café da Manhã é realmente completo e muito bom!
Nada.
O lugar é lindo, limpo, comida maravilhosa, funcionários educadissimos e as instalações são ótimas também. Super recomendo, certamente, voltarei!!!
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