Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Conforto
Café da manhã
Localização
Atendimento
Cons:
Limpeza
Falta de academia
Falta de adaptação para grandes cães

Categories

Cleanliness
8.1
Several reviews indicated issues with cleanliness, particularly in bathrooms.
Service
10
Most reviews praised the staff for being attentive and friendly.
Location
10
Numerous reviews highlighted the excellent and convenient location.
Room Quality
9.1
Positive comments regarding the comfort and spaciousness of the rooms.
Amenities
8.6
Some amenities mentioned were positive, but lack of gym and yoga area was noted.
Value for Money
8.6
Value for money was considered acceptable, although some felt it could be improved.
Food and Beverage
9.6
The breakfast received high praise in many reviews.
Overall Experience
9.6
Overall positive feedback with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:11

Property Description

European-Style Parks and Countryside Retreat

Luxurious Rooms and Private Chalets
Indulge in modern rooms with en suite bathrooms and calming pastel colors. Enjoy scenic garden views through sliding glass doors, or opt for the privacy of separate lounge and fireplace in the private chalets.

Convenient Location and Complimentary Amenities
Explore nearby attractions like Alpen Park and Caracol Waterfalls with a borrowed bike. Relax by the heated pool, unwind in the games room, or stay connected with free WiFi. Start your day right with a delicious breakfast buffet featuring tropical fruits and local delicacies.

Experience a tranquil escape at Vila Suzana Parque Hotel - book now for a memorable getaway!

Important information:

Please note that the property charges an optional 10% service charge.

-Small pets (up to 12 Kg) are only accepted in the CHALET LUXO accommodations type without a bathtub.
-The hotel charges a fee of BRL 80,00+10% per day per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1773 reviews
Cleanliness: 8.1
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 9.6
M
Marcos • family_with_children • br
10
Experiência em casal, ótima acomodação
Pros:

A calmaria do lugar é um dos principais pontos para poder relaxar, o atendimento é excelente e a estrutura é maravilhosa, voltarei no inverno pois a ideia da lareira é muito boa kkk muito bom

2026-02-13 • via Nuitee
T
Thais Gomes Duarte • family_with_children • br
10
Sossego e descanso
Pros:

A piscina estava com a temperatura ideal, limpa e super cuidada. O quarto era bem bom, um pouco apertado, mas nada impedindo o conforto. O café da manhã achei muito básico para região, tudo que tinha estava bom, mas nada espetacular. As bicicletas são ótimas, bem cuidadas e o local onde fica o hotel é ótimo para pedalar.

Cons:

Da pouca variedade do café da manhã.

2026-02-11 • via Nuitee
A
Amilcar • family_with_children • br
9
2026-02-11 • via Nuitee
M
Mariele • extended_group • br
10
2026-02-09 • via Nuitee
L
Liane • couple • br
9
2026-02-09 • via Nuitee
C
caroline • couple • br
10
2026-02-09 • via Nuitee
M
Mariela Noemi • family_with_children • ar
9
EXCELNTE ESTADIA
Pros:

Excelente todo, hermoso el lugar. Buen desayuno y comodidades.

2026-02-09 • via Nuitee
M
Marco • family_with_children • br
10
2026-02-08 • via Nuitee
U
Ugowski • family_with_children • br
10
Pros:

Ambiente tranquilo, super aconchegante.
Atendimento excelente
Preços dentro do valor, recomendo e com certeza voltarei.

2026-02-08 • via Nuitee
M
manuel • couple • ar
9
2026-01-31 • via Nuitee
A
Alan • couple • br
10
2026-01-29 • via Nuitee
R
Roberto Cesar • solo_traveller • br
10
2026-01-27 • via Nuitee
A
Alessandro • family_with_children • br
10
2026-01-26 • via Nuitee
C
cristina • family_with_children • uy
8
2026-01-25 • via Nuitee
O
OSÓRIO • family_with_children • br
9
Pros:

Da proposta do Hotel. Horizontal junto a natureza.

2026-01-24 • via Nuitee
F
Fabiane • couple • br
9
2026-01-23 • via Nuitee
L
LUCIANO • couple • br
10
Natureza exuberante e cordialidade no atendimento
Pros:

Chalés muito bons junto a natureza

Cons:

Faltou academia

2026-01-23 • via Nuitee
E
Elvio • couple • br
9
2026-01-23 • via Nuitee
N
Nelson • solo_traveller • br
8
2026-01-22 • via Nuitee
R
Rudnei • family_with_children • br
9
2026-01-22 • via Nuitee