Grand Hotel d'Orange, BW Signature Collection

Hotels
Sure Hotel Collection by Best Western
8.4 (1927 reviews)
30 rue Victor Hugo , Orange , fr

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities
Breakfast variety lacking

Categories

Cleanliness
7.79
Several reviews mentioned issues with room cleanliness and maintenance.
Service
9.26
Consistently noted as friendly and helpful across multiple reviews.
Location
9.3
Frequently praised for its central location and accessibility.
Room Quality
7.75
Mixed feedback; some rooms were clean, but others had issues with size and cleanliness.
Amenities
8.28
Amenities were adequate but with mentions of some facilities being limited.
Value for Money
8.24
Good value reported by some, but some felt the offering did not meet 5-star standards.
Food and Beverage
7.79
Breakfast received mixed comments; some found it good but lacking variety.
Overall Experience
8.76
Overall satisfaction noted, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:13

Property Description

Luxurious 18th-Century Residence in the Heart of Orange

  • Wellness Centre and Outdoor Pool: Indulge in relaxation with a wellness centre featuring hot tubs, sauna, and a fitness centre. Enjoy a refreshing dip in the outdoor swimming pool.

  • Gourmet Dining Experience: Savor homemade Mediterranean cuisine at Aurasice Restaurant & Bar. Start your day with a delicious buffet breakfast served on the terrace or in the dining room.

  • Convenient Location and Modern Amenities: Explore historic landmarks like Notre-Dame-de-Nazareth Cathedral and Gallo-Roman ruins. Stay connected with free Wi-Fi, and unwind in elegantly decorated rooms with flat-screen TVs and minibars.

Experience luxury and comfort at our historic residence. Book now for an unforgettable stay in Orange!

Important information:

Please note that baby cots need to be reserved in advance and are subject to availability.

Please note that the garage is available for an extra charge for cars and motorbikes, but bicycles can be stored free of charge.

If guests wish to have breakfast in the room, it will be charged EUR 5 extra per room.

Spa bathrobe can be rented for a EUR 5 extra fee.

The SPA is open from 4pm until 8pm

Please note that our restaurant, L'Aurasice, will be closed for annual vacations from December 22, 2024 to January 13, 2025 inclusive. We thank you for your understandingPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 17 per day.

Location

Guest Reviews

8.4
Based on 1927 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
J
jacques couple fr
9
Pros:

Décor et emplacement

2026-03-27 via Nuitee
M
Mike (Michel) extended_group lu
8
Parfait pour une étape de courte durée.
Pros:

Accueil professionnel et aimable, taille de la chambre correcte, petit déjeuner très satisfaisant. Les lieux furent propres et l’Hôtel est très bien situé.

Cons:

Rien à dire.

2026-03-26 via Nuitee
M
Manfred-Holger family_with_children de
8
Pros:

Zentrale Lage

Cons:

Parkbedienungen

2026-03-25 via Nuitee
A
Alessandro couple be
8
2026-03-25 via Nuitee
B
Baptiste couple fr
10
2026-03-25 via Nuitee
B
BARTOLOME couple es
7
No repetiria
Pros:

La ubicacion

Cons:

Reservamos la habitacion superior. La diferencia era una terraza exclusiva pero la cama solo rozarla hacia mucho ruido. La cama muy incomoda

2026-03-24 via Nuitee
L
Lenka couple cz
10
Doporučuji
Pros:

Nádherný design hned při vstupu do hotelu. Úžasná atmosféra celého hotelu. Přívětivý a milý personál. Snídaně velmi chutná. Poloha v blízkosti malebných uliček s kavárnami. Parkování vypadá složitě, ale je úplně v pohodě. Přívětivost k pejsků. Příště zase tady.

2026-03-24 via Nuitee
L
Laurent solo_traveller fr
8
2026-03-22 via Nuitee
G
Gianluigi solo_traveller it
9
2026-03-19 via Nuitee
J
Janette couple gb
8
Pros:

Great location and very good restaurant. Can recommend parking option with hotel.

Cons:

I don’t agree with the option of not having your room cleaned for no discount. The reason I am staying in a hotel is so that I don’t have to make the bed, clean the bath and the loo !!! Owners must remember what is the point of a hotel and not get caught up in wokeism and green politics.

2026-03-19 via Nuitee
K
Klaus-Henning couple de
9
Tolles Hotel im Zentrum von Orange
Pros:

Tolle Lage, sehr sauber, geräumiges Zimmer, bequemes Bett, gutes Preis- Leistungsverhältnis

Cons:

Empfang etwas kühl, ansonsten alles perfekt

2026-03-14 via Nuitee
N
Ninna couple dk
8
Pros:

Fint hyggeligt hotel . Fantastisk beliggenhed .
Fin morgenmad

Cons:

Menu kortet i restauranten lidt kedeligt.

2026-03-12 via Nuitee
K
Kathleen extended_group fr
8
Pros:

Hôtel bien rénové, chaleureux et idéalement situé

Cons:

Eau chaude très lente à arriver dans la douche

2026-03-10 via Nuitee
C
Charles couple ch
9
2026-03-10 via Nuitee
U
Uli couple de
7
2026-03-09 via Nuitee
P
PERROT-MINNOT family_with_children fr
8
Pros:

Très bon emplacement dans le centre ville et calme à la fois. La chambre était spacieuse avec Très belle salle de bain.

Cons:

Uniquement le fait qu'il n'y ait pas de parking sur place mais c'est en plein centre ville et cela se comprend

2026-03-08 via Nuitee
A
alemany family_with_children fr
8
2026-03-07 via Nuitee
D
David couple fr
9
Pros:

Le personnel et la chambre. L'accueil était très bon. La chambre était assez grande et calme comme nous l'avions demandé. Notre souhait a donc été respecté et c'est appréciable. L'hôtel est très bien situé au centre de la ville.

2026-03-04 via Nuitee
S
sigmund couple de
8
Schöne Unterkunft in toller Altstadtlage, allerdings ist das Parken aufgrund der sehr engen Straßen
Pros:

Sehr schöne Lage mitten in der historischen Altstadt. Allerdings sind die Straßen sehr eng, daher ist die Anfahrt und das Parken mit dem Auto etwas schwierig.

Frühstück:
Das Frühstück war gut und ausreichend, mit einer angenehmen Atmosphäre zum Start in den Tag.

Cons:

Die Altstadt ist sehr charmant und wirklich historisch, allerdings sind die Straßen extrem eng und für Autos nur sehr schwer zu befahren. Der Parkplatz bzw. die Garage ist deshalb auch ziemlich schwierig zu finden und zu erreichen.

Ein großes Dankeschön an die nette Dame von der Rezeption – sie ist extra mit uns zum Parkplatz gefahren, sonst hätten wir die Garage wahrscheinlich nie gefunden.

Man sollte wissen: Wer mit dem Auto anreist, braucht etwas Geduld, besonders in der Altstadt.

Wir waren kurz vor Weihnachten dort, und es waren viele Weihnachtsmärkte geöffnet. Das hat der ganzen Stadt eine sehr schöne, festliche Atmosphäre gegeben. Trotzdem bleibt zu sagen: Mit dem Auto und Parkplatz ist es dort wirklich nicht einfach.

2026-03-04 via Nuitee
T
Thomas solo_traveller de
8
2026-03-03 via Nuitee