Hostal Buena Tierra

Hotels
9 (193 reviews)
198 Palguin , Pucón , cl

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great service
Central location
Clean rooms
Cons:
Limited breakfast variety
Small and noisy rooms

Categories

Cleanliness
8.96
Guests mentioned the cleanliness positively, but issues with room quality slightly detracted from this.
Service
9.93
Outstanding service reported, with staff being very accommodating and helpful.
Location
9.47
The hotel is very centrally located, allowing easy access to many attractions.
Room Quality
8.42
Rooms were described as small and noisy, yet comfortable and clean.
Amenities
8.45
Amenities were adequate, but breakfast options were limited and could be improved.
Value for Money
9.41
Given the overall service and experience, guests felt it was a good value.
Food and Beverage
7.96
Breakfast lacked variety and quality, posing some disappointment.
Overall Experience
9.43
Overall positive experiences with minor room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:41

Property Description

Mountain Views and Comfortable Rooms

Hostal Buena Tierra offers rooms with picturesque mountain views, equipped with flat-screen TVs and private bathrooms. The cozy ambiance ensures a comfortable stay for guests.

Convenient Amenities

Guests can start their day with a delicious continental breakfast and utilize the business center for any work needs. The 24-hour front desk staff, fluent in English and Spanish, are always available to assist, adding a touch of convenience to your stay.

Ideal Location

Perfectly situated near popular attractions like Pucon Ski Centre and Villarrica Volcano, Hostal Buena Tierra is the ideal choice for travelers seeking both relaxation and adventure. Don't miss the chance to experience the beauty of Villarrica Lake just a short distance away. Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for US$30 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 193 reviews
Cleanliness: 8.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 9.43
D
David • solo_traveller • cl
9
2026-03-07 • via Nuitee
S
Silvia • solo_traveller • cl
4
Viaje en espacio reducido
Pros:

La ubicación excelente

Cons:

Relación calidad precio. Precio alto para el tamaño de habitación y cama

2026-03-06 • via Nuitee
M
Marcos • solo_traveller • cl
9
Pros:

La atención del personal y su ubicación son muy destacables.

Cons:

Todo en el lugar está excelente, es un lugar acogedor y con una relación precio calidad muy buena

2026-03-06 • via Nuitee
M
Monárdez • couple • cl
7
Pros:

La ubicación es lo mejor.

2026-03-05 • via Nuitee
C
Castro • couple • ar
8
2026-03-05 • via Nuitee
M
Marcela • couple • cl
8
Pros:

Ubicacion excelente. Sin ruido. Parking privado.

Cons:

Rservé una habitacion doble y recibí ina con una sola cama.

2026-03-05 • via Nuitee
C
Carlos Felipe • couple • cl
10
2026-03-04 • via Nuitee
J
João • solo_traveller • br
7
Pros:

Ótima localização: próximo ao lago e à rua principal da cidade. Quarto pequeno, mas funcional, bem iluminado e tem janela que permitia boa ventilação. O banheiro tinha bom tamanho. A água do chuveiro demorava a esquentar, mas ficava bem quente. Aluguei uma bicicleta e me permitiram guardá-la na garagem (mas o espaço é limitado).

Cons:

Café da manhã: é necessário agendar horário (o local de refeições não é grande); há pouca variedade; nem todo dia me foram oferecidas frutas e bolos/tortas.

2026-03-03 • via Nuitee
S
Sebastián • solo_traveller • cl
9
Pros:

Buen desayuno, confortable y comodo

2026-03-03 • via Nuitee
D
de Val Gutiérrez • couple • cl
10
Muy lindo, acogedor y a buen precio
Pros:

Me gustó mucho la infraestructura y la decoración del hotel, sobria y acogedora. Todos los espacios estaban muy limpios y cuidados, y las habitaciones muy cómodas, limpias, con un muy buen espacio e iluminación (natural y artificial). Además el personal fue siempre muy amable y el desayuno estaba muy rico. La ubicación es precisa, cerca del centro y de la playa.

Cons:

Nada

2026-03-02 • via Nuitee
M
mauricio • solo_traveller • cl
10
2026-03-02 • via Nuitee
A
Alejandro • solo_traveller • cl
9
Pros:

Ubicación

2026-03-01 • via Nuitee
G
guillermo • family_with_children • cl
10
Bastante cómodo y buena atención
Pros:

Todo muy bien en las instalaciones y la atención del personal muy buena

Cons:

El desayuno podría ser mejor, mayor variedad

2026-03-01 • via Nuitee
A
Abel • solo_traveller • cl
9
Pros:

La ubicación en la ciudad, acogedor y limpio en general.

Cons:

Se escuchaban los ronquidos de la habitación de al lado.

2026-02-28 • via Nuitee
M
monsalve sandoval • solo_traveller • cl
10
Pros:

La atención del personal, la limpieza, el desayuno y la ubicación, todo hacen que la estadía sea muy cómoda.

Cons:

En la habitación que estuve faltaba un velador al lado de la cama, ya que, si quería cargar el celular o dejar el control de la tv, tenía que dejarlos en el suelo.

2026-02-28 • via Nuitee
D
Daniela • family_with_children • cl
6
Muy caro para lo que ofrece.
Pros:

Bonita vista y las piezas agradables.

Cons:

Es muy caro para lo que es. El desayuno muy aburrido.

2026-02-27 • via Nuitee
C
Chase • solo_traveller • us
9
The room I had was perfect for me - lots of room, great location, diligent staff. Highly recommend
Pros:

This is a great location with very helpful staff.

2026-02-27 • via Nuitee
L
Luis • solo_traveller • cl
9
Ubicación ideal
Pros:

Buen desayuno, muy completo

Cons:

Muy obscuras las habitaciones de la hostal en sí. Falta luz natural

2026-02-27 • via Nuitee
H
Herrera Torres • solo_traveller • cl
8
Pros:

Ubicación, calidez del personal e infraestructura

Cons:

El desayuno estuvo bien, pero poca variedad y limitada cantidad de productos (solo se puede sacar libremente el café y el yogurt)

2026-02-26 • via Nuitee
H
hellen • solo_traveller • cl
9
Pros:

Es muy acogedor, la amabilidad de la gente que atiende, muy buena cama, el volchon blandito, no es caluroso, realmente descansé bastante, me hubiera quedado más tiempo, pero no quedaban reservas.

Cons:

Un poco caro en comparación a otras opciones equivalentes.

2026-02-26 • via Nuitee