Hostal Buena Tierra

Hotels
9 (214 reviews)
198 Palguin , Pucón , cl

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great service
Central location
Clean rooms
Cons:
Limited breakfast variety
Small and noisy rooms

Categories

Cleanliness
8.96
Guests mentioned the cleanliness positively, but issues with room quality slightly detracted from this.
Service
9.93
Outstanding service reported, with staff being very accommodating and helpful.
Location
9.47
The hotel is very centrally located, allowing easy access to many attractions.
Room Quality
8.42
Rooms were described as small and noisy, yet comfortable and clean.
Amenities
8.45
Amenities were adequate, but breakfast options were limited and could be improved.
Value for Money
9.41
Given the overall service and experience, guests felt it was a good value.
Food and Beverage
7.96
Breakfast lacked variety and quality, posing some disappointment.
Overall Experience
9.43
Overall positive experiences with minor room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:41

Property Description

Mountain Views and Comfortable Rooms

Hostal Buena Tierra offers rooms with picturesque mountain views, equipped with flat-screen TVs and private bathrooms. The cozy ambiance ensures a comfortable stay for guests.

Convenient Amenities

Guests can start their day with a delicious continental breakfast and utilize the business center for any work needs. The 24-hour front desk staff, fluent in English and Spanish, are always available to assist, adding a touch of convenience to your stay.

Ideal Location

Perfectly situated near popular attractions like Pucon Ski Centre and Villarrica Volcano, Hostal Buena Tierra is the ideal choice for travelers seeking both relaxation and adventure. Don't miss the chance to experience the beauty of Villarrica Lake just a short distance away. Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for US$30 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 214 reviews
Cleanliness: 8.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 9.43
O
osvaldo • solo_traveller • cl
7
Pros:

Buena ubicación y buena habitación

Cons:

La ducha con muy bajo volumen de agua y el desayuno un tanto escaso y poco variado

2026-04-08 • via Nuitee
S
sgrosso86 • couple • ar
8
Buena relación precio/calidad
Pros:

El personal muy atento, debíamos salir muy temprano por la mañana y a pesar de eso nos prepararon un desayuno. Ubicación excelente.

Cons:

El estacionamiento era muy compacto para una camioneta.

2026-04-07 • via Nuitee
• solo_traveller • cl
10
2026-04-03 • via Nuitee
A
Andrea Iglesias • solo_traveller • cl
8
Días de relajo y termas
Pros:

El Hostal se encuentra muy bien ubicado, a 2 cuadras del centro, del Cassis y del casino. La atención del personal es muy cordial y atenta. Buena la calefacción. Los desayunos fueron variado, distintos tipos de pan con mermeladas, fruta, yogurt, cereales, distintos tipos de café y lecha, todo muy rico

Cons:

La habitación muy chica y el closet estaba desarmado. El estacionamiento interior es incomodo, solo para autos pequeños

2026-04-03 • via Nuitee
G
Gonzalo • couple • cl
8
Buena podría ser excelente con aire acondicionado
Pros:

Ubicación

Cons:

No tiene aire acondicionado el calor en la habitación es desagradable

2026-04-01 • via Nuitee
L
Luis • solo_traveller • cl
10
Excelente hotel con muy buena ubicacion
Pros:

Excelente hote, muy bien ubicado, piezas con todo lo necesario y el personal muy amable

2026-03-29 • via Nuitee
M
Maria • solo_traveller • nl
9
2026-03-27 • via Nuitee
P
Pía María • couple • cl
7
Pros:

Lugar acogedor, calefaccionado, camas confortables.

Cons:

mejorar el desayuno, poca variedad de proteína, podrían incluir huevos.

2026-03-24 • via Nuitee
M
Manuel • couple • ar
8
Bien
Pros:

El hostal esta bastante bien. La atencion de parte del personal muy buena, super serviciales y atentos. La ubicacion es excelente. Se deja el coche ahi y se puede recorrer todo el centro a pie sin problema.

Cons:

El desayuno es bastante flojo. Se podría mejorar un montón con muy poca inversión adicional.

2026-03-23 • via Nuitee
N
Nataliachacana • family_with_children • cl
6
2026-03-21 • via Nuitee
P
Pablo • solo_traveller • cl
7
2026-03-17 • via Nuitee
J
Josefa • family_with_children • cl
7
Cumple bien.
Pros:

Está bien ubicado, caminando al centro de Pucón y lugares turísticos.

Cons:

Desayuno muy básico.

2026-03-17 • via Nuitee
I
iturrizagastegui • solo_traveller • cl
9
Pros:

La ubicación es excepcional, el desayuno esta muy bien preparado y es muy buena idea tener cafe disponible 24 hrs.

Cons:

Tiene pocas habitaciones así que cuesta encontrar disponibilidad y el estacionamiento no es muy grande.

2026-03-16 • via Nuitee
W
Wellington • solo_traveller • gb
8
To be hostel, it must have access to the kitchen
Pros:

Well located; clean; very friendly staff

Cons:

No access to the kitchen

2026-03-15 • via Nuitee
C
Caro • couple • cl
9
Volvería feliz.
Pros:

Muy tranquilo que es lo que buscaba

Cons:

Estaba muy bien.

2026-03-14 • via Nuitee
O
octavio • solo_traveller • cl
9
2026-03-14 • via Nuitee
T
Tracy • couple • gb
9
Recommended - clean, comfortable and friendly
Pros:

Location, cleanliness, friendliness. Nice big windows.

2026-03-13 • via Nuitee
P
Pedro Schiavi • solo_traveller • cl
7
2026-03-13 • via Nuitee
E
Elsa • solo_traveller • cl
9
2026-03-09 • via Nuitee
E
ESTEFANIA • family_with_children • ar
9
2026-03-09 • via Nuitee