Contessa Hotel

Hotels
9 (495 reviews)
Cehrnorizets Hrabur Str 4 , Shumen , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Cons:
Limited parking
Heating issues

Categories

Cleanliness
8.46
Many reviews mention that rooms are clean and pleasant.
Service
9.93
The staff is frequently praised for being friendly and helpful.
Location
9.47
Good central location which is highlighted in multiple reviews.
Room Quality
8.92
Rooms are described as beautiful and spacious, although some inconsistencies exist.
Amenities
8.45
Amenities are satisfactory, but some reviews indicated missing items in rooms.
Value for Money
8.91
Good quality for the price is implied, but some enhancements could be made.
Food and Beverage
8.46
Food quality is often mentioned positively, but individual preferences differ.
Overall Experience
9.43
Overall satisfaction is highlighted by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:26

Property Description

Peaceful Oasis Near City Centre

Garden Retreat and Authentic Cuisine
Shumen’s Contessa Hotel offers a serene escape just steps away from the city center. Enjoy the lush garden and savor delicious Bulgarian dishes at the on-site restaurant.

Comfort and Convenience
Experience ultimate comfort in our air-conditioned units equipped with cable TV, minibar, and private bathrooms. Upgrade to a suite with a kitchenette, separate bedroom, and hydro-massage bath for added luxury.

Explore and Unwind
Within walking distance, discover local tennis courts, vibrant restaurants, and bustling shops. After a day of exploration, return to the tranquility of Contessa Hotel for a peaceful night's rest.

Book now to experience the perfect blend of relaxation and convenience at Shumen’s Contessa Hotel.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 495 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
Çağrıcı • family_with_children • tr
6
2026-03-06 • via Nuitee
A
Atanaska • family_with_children • bg
10
2026-03-03 • via Nuitee
B
Baris • couple • tr
8
Pros:

Konum, fiyat performans dengesi

Cons:

Saç kurutma makinası yok, zemin halıları eski, kahvaltı yoktu

2026-02-26 • via Nuitee
K
Kremena • family_with_children • bg
10
2026-02-12 • via Nuitee
P
Piotr • solo_traveller • bg
10
2026-01-28 • via Nuitee
S
Stoil • solo_traveller • bg
10
Чудесен престой
Pros:

Чистота, комфорт и обслужване.

2026-01-27 • via Nuitee
S
Silviya • family_with_children • bg
4
Разочароващ
Pros:

Местоположението ми хареса.

Cons:

По-добре да не влизам в подробности.

2026-01-20 • via Nuitee
M
Mihail • extended_group • bg
10
2026-01-19 • via Nuitee
M
Magdalena Atanasova • family_with_children • bg
10
2026-01-19 • via Nuitee
Мария • couple • bg
10
2026-01-19 • via Nuitee
N
Natalia • couple • bg
8
2026-01-19 • via Nuitee
F
Fatih • solo_traveller • tr
10
2026-01-19 • via Nuitee
T
Tanya • extended_group • ua
10
все добре
Pros:

все

2026-01-19 • via Nuitee
P
Pavlin • extended_group • bg
10
2026-01-19 • via Nuitee
Ольга Пациоркевич • family_with_children • ua
10
2026-01-08 • via Nuitee
G
Georgi • couple • bg
10
Pros:

Чистотата

2026-01-06 • via Nuitee
S
Stefan • family_with_children • bg
9
2026-01-05 • via Nuitee
불가리아김 • couple • kr
10
Pros:

everything is Gooood

2026-01-01 • via Nuitee
M
Marianna • solo_traveller • fr
10
Wonderful !
Pros:

Very comfortable central location . This family run hotel is an amazing experience . The rooms are very beautiful and very spacious so are the bathrooms. The hotel immediately gives you a certain homely luxury feeling . The restaurant downstairs is excellent. It’s an all over a boutique hotel vibe
Thank you for hosting me

2025-12-31 • via Nuitee
F
Florin • family_with_children • ro
10
Pros:

The menu from restaurant, the personal and the location!

Cons:

The weather! Rainy days!

2025-12-28 • via Nuitee