Contessa Hotel

Hotels
9 (557 reviews)
Cehrnorizets Hrabur Str 4 , Shumen , BG

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Cons:
Limited parking
Heating issues

Categories

Cleanliness
8.46
Many reviews mention that rooms are clean and pleasant.
Service
9.93
The staff is frequently praised for being friendly and helpful.
Location
9.47
Good central location which is highlighted in multiple reviews.
Room Quality
8.92
Rooms are described as beautiful and spacious, although some inconsistencies exist.
Amenities
8.45
Amenities are satisfactory, but some reviews indicated missing items in rooms.
Value for Money
8.91
Good quality for the price is implied, but some enhancements could be made.
Food and Beverage
8.46
Food quality is often mentioned positively, but individual preferences differ.
Overall Experience
9.43
Overall satisfaction is highlighted by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:26

Property Description

Peaceful Oasis Near City Centre

Garden Retreat and Authentic Cuisine
Shumen’s Contessa Hotel offers a serene escape just steps away from the city center. Enjoy the lush garden and savor delicious Bulgarian dishes at the on-site restaurant.

Comfort and Convenience
Experience ultimate comfort in our air-conditioned units equipped with cable TV, minibar, and private bathrooms. Upgrade to a suite with a kitchenette, separate bedroom, and hydro-massage bath for added luxury.

Explore and Unwind
Within walking distance, discover local tennis courts, vibrant restaurants, and bustling shops. After a day of exploration, return to the tranquility of Contessa Hotel for a peaceful night's rest.

Book now to experience the perfect blend of relaxation and convenience at Shumen’s Contessa Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 557 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
불가리아김 • couple • kr
10
2026-11-04 • via Nuitee
Y
Yordan • couple • bg
9
Много сме доволни
Pros:

супер

2026-11-02 • via Nuitee
L
Lee Kyungchan • family_with_children • bg
9
2026-10-18 • via Nuitee
H
HUYNGSEOP • family_with_children • kr
9
Pros:

직원이 친절하고 기차 및 버스역과 가까움. 시설도 좋고 원하면 조식 추가 가능. 무엇보다 플리스카, 벨리키프레슬라프는 차 없이는 갈 수 없는데 호텔이 택시와 연계해서 요청할 경우 택시기사를 불러줌.

Cons:

욕실이 다소 낡은듯한 느낌이 들었고, 이건 숙소 책임은 아닌데 누가 화장실에서 담배를 핀건지 환풍기에서 담배냄새 올라와서 놀람.

2026-10-16 • via Nuitee
N
Nursel • solo_traveller • tr
8
2026-10-16 • via Nuitee
D
Dovilė • solo_traveller • lt
7
Viskas gerai.
Pros:

Rami, patogi vieta: arti stotis ir centras. Kambarys erdvus, yra viskas, ko reikia, beveik galėtų būti ir daugiau žvaigždučių, tik kai kurias smulkmenas pagerinus. Personalas malonus ir paslaugus.

Cons:

Sintetinė patalynė (lovos skalbiniai) - jautresnius žmones erzina. Trūko arbatinio (vandens arbatai ar kavai išsivirimo galimybės) - paprašius gavau, tad išsisprendė. Na, ir apsunkino tai, kad atvykti galima vakare iki 23 val., pavėlavus dėkis kur nori, tai sukūrė įtampos atvykstant.

2026-10-14 • via Nuitee
A
Arthur • solo_traveller • gb
9
Pros:

I have used this hotel before... its location is perfect, i love everything about this hotel... the restaunfht is good the food is such good value for money

2026-10-12 • via Nuitee
A
ALTAN • couple • tr
8
2026-10-12 • via Nuitee
A
Antoniya • couple • ca
8
2026-10-09 • via Nuitee
M
Martin • solo_traveller • gb
9
Pros:

Generously provided a large double room

Cons:

No othing

2026-09-19 • via Nuitee
P
Plam74 • solo_traveller • fr
8
Pros:

Emplacement ideal au centre ville, hotel bien entretenue, chambre propre et spacieuse avec tout l'équipement nécessaire. Personnel agréable et à l'écoute.

Cons:

Certains clients ne respectent pas la consigne de ne pas fumer dans la chambre, odeur de tabac parfois dans la salle de bain.

2026-09-18 • via Nuitee
B
Berty • couple • ro
8
Pros:

Nu oferă mic dejun. Am găsit în apropiere un chioșc cu patiserie proaspătă și lactate.

2026-09-17 • via Nuitee
S
Stoyan • family_with_children • gb
10
Pros:

Excellent hotel! Its exceeded my expectation! Wonderful room and very,very clean.The interior is gorgeous.I definitely recommended,the best value for your money!

Cons:

No such a thing like this!!!

2026-09-12 • via Nuitee
E
Emil • solo_traveller • bg
10
Pros:

Всичко

Cons:

Нищо

2026-09-11 • via Nuitee
D
Dr. Hettegger • solo_traveller • at
8
Pros:

We really liked the location as it is in the city center - close to bars, restaurants, shops and a park. However parking was chalanging as there are only two parking spots for the whole hotel. Tge lady at recdption was friendly anx helpful. The room was surprisingly spacious. It has AC and no nets on the windows so we had to fight off a few mosquitos. The bathroom was clean but the shower cabin and the door need some repairs. As we arrived there was no water - it seems Shumen experiences frequent water disturbuncies, so a few extra bottles of water would be a good idea. Overall it was a pleasant stay and I can deffinatelly recomend for a short visit.

2026-09-11 • via Nuitee
P
Patricia • solo_traveller • es
9
2026-09-03 • via Nuitee
H
Hristo • solo_traveller • bg
10
2026-08-26 • via Nuitee
G
güzel • solo_traveller • tr
7
2026-08-26 • via Nuitee
M
Marcin • solo_traveller • pl
8
2026-08-20 • via Nuitee
T
Teodor • solo_traveller • bg
9
2026-08-18 • via Nuitee