Hotel Lomas del Volcan

Hotels
9.4 (946 reviews)
Santa Ana de San Jose , Fortuna , cr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Great amenities
Cons:
Some rooms have musty odors
Inconsistency in food portion sizes

Categories

Cleanliness
8.7
Several reviews mentioned issues with room conditions, including musty smells and dark bungalows.
Service
10
Numerous positive remarks regarding the staff being helpful and friendly.
Location
9.7
Positive comments about the beautiful surrounding nature and proximity to the volcano.
Room Quality
9.2
Generally good remarks about room comfort, though some mentioned darkness in certain rooms.
Amenities
9.7
Highly rated amenities including a heated pool and spa services, plus clean and beautiful surroundings.
Value for Money
8.2
Mixed reviews on value, with one sentiment indicating it was not worth the cost.
Food and Beverage
9.7
Compliments on the breakfast and overall food quality, despite some inconsistencies.
Overall Experience
10
Overall positive experiences reported, with guests enjoying their stays and recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:12

Property Description

Lush Gardens and Relaxing Amenities
Escape to the tranquil oasis of Lomas del Volcan, just a short distance from Arenal Volcano National Park. Unwind in our outdoor pool, soak in the hot tub, and explore the lush gardens surrounding the property.

Cozy Wooden Cabins with Spectacular Views
Experience comfort and serenity in our spacious wooden cabins, each featuring a private terrace with stunning garden views. Enjoy modern amenities such as free Wi-Fi, flat-screen cable TV, and a well-equipped kitchenette in every cabin.

Exciting Activities and Culinary Delights
Indulge in delicious Costa Rican and international cuisine at our on-site restaurant, complemented by a complimentary daily breakfast. Embark on adventures with the help of our tour desk, offering canopy tours, zip-lining, and trips to rejuvenating thermal pools.

Book your stay at Lomas del Volcan today for an unforgettable retreat amidst nature's beauty.

Important information:

Please take into consideration that the property takes the credit card information to confirm the reservation, Please note that the property will request credit card details to confirm the reservation, but charges will be applied 3 days before check-in date.

The guest must present the card used for the reservation at check-in.

Nonrefundable reservations will be charged approximately one month before the check-in date.

Refundable reservations will be charged five days before the check-in date.

The rates for December 24 and 31 include the special Christmas and New Year's dinners that will be held at the hotelGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 946 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 9.2
Amenities: 9.7
Value for Money: 8.2
Food and Beverage: 9.7
Overall Experience: 10
A
Andy family_with_children ca
9
Beautiful location, we had a blast!
Pros:

Everything was great and as advertised

Cons:

Our room didn't get cleaned one day and it meant our order in wasnt taken away. This caused a bigger mess the next day.

2026-05-09 via Nuitee
N
Nick couple gb
9
Rain Forest Sanctuary in the Heart of La Fortuna
Pros:

Lomas del Volcán has a stunning location situated underneath the Arenal Volcano; rooms/lodges were spacious and well-appointed with a deck, jacuzzi bath and stunning location set in lush tropical rainforest. The hotel pool and pool bar were a highlight with views of monkeys, birds and other wildlife also in a stunning elevated setting. Enjoyed the lounge bar food on a couple of evenings. The team and service was generally warm, friendly and attentive….we very much enjoyed the stay….and the sloth discovery tour which the hotel also organised - we saw 9 sloths in their wild natural habitat 🙏

Cons:

Only downside was the all day dining restaurant and breakfast which perhaps lacked the vibe and quality of the rest of the hotel experience - but in the scheme of the overall stay, not a major issue.

2026-05-08 via Nuitee
N
Nicole couple nl
9
2026-05-05 via Nuitee
M
Melinda couple gb
10
Wonderful place to stay
Pros:

Beautiful property with a wonderful pool area and the pool was lovely and warm with a swim up bar.
Staff so friendly and food very good.

Cons:

Nothing. Would stay here again.

2026-05-04 via Nuitee
V
Véronique family_with_children be
10
Exceptionnel. Vue incomparable.
Pros:

Emplacement et environnement exceptionnel. Vue incroyable sur la nature et le volcan. Nourriture délicieuse et personnel agréable.

Cons:

Rien

2026-05-04 via Nuitee
G
Gabriella family_with_children ch
10
2026-05-03 via Nuitee
D
Damian solo_traveller gb
9
2026-04-30 via Nuitee
S
Sabina family_with_children nl
9
Fantastisch en boven verwachting
Pros:

Het complex is prachtig aangelegd met zoveel planten en bloemen, het uitzicht op de vulkaan, het ontbijt was erg uitgebreid, super vriendelijk personeel, en erg schoon en onderhouden

2026-04-29 via Nuitee
R
Rachel family_with_children fr
10
2026-04-28 via Nuitee
R
Rudolf couple de
10
2026-04-24 via Nuitee
R
Roland couple at
10
Tolle Unterkunft in La Fortuna mit Blick auf den Arenal
Pros:

Die Bungalows sind ausreichend groß und zweckmäßig ausgestattet. Der überdachte Balkon kann auch bei kurzen Regengüssen gut genutzt werden. Die Unterkunft war sehr sauber. Die Klimaanlage und das Entfeuchtungsgerät arbeiten sehr effektiv.
Das gesamte Gelände ist ein riesiger, gepflegter tropischer Garten - ein absolutes Highlight.
Das Frühstück bietet eine große Auswahl und war geschmacklich sehr gut. Wir haben die Terrasse mit Blick auf den Vulkan Arenal sehr genossen.
Die Poollandschaft inkl. Poolbar ist sehr schön angelegt.
Das Hotelpersonal ist sehr freundlich.
Die Lage etwas außerhalb von La Fortuna hat uns gut gefallen.

Cons:

—-

2026-04-24 via Nuitee
B
Bethany family_with_children gb
9
Pros:

Lovely property. Fantastic views for each cabin, designed to give you the best view of the volcano.

2026-04-24 via Nuitee
P
Petra couple hu
10
2026-04-20 via Nuitee
N
Niklas extended_group de
10
Pros:

Toller Anlage, tolles Restaurant, ein wunderschöner Spa und ein toller Pool.

2026-04-18 via Nuitee
A
Abigail couple us
10
Beautiful place to relax in La Fortuna
Pros:

We loved the private cabana, beautiful property with lush rainforest vegetation, complimentary yoga and great hiking path on site.

Cons:

Restaurants were just ok.

2026-04-16 via Nuitee
M
Melissa couple us
10
Exceptional. Will be rebooking.
Pros:

Location is more remote with a quiet relaxed feeling. Booked the bungalow with the jetted bath and was very happy. Amenities were good and pricing decent for menus. Large hot tub in pool area. Large pool with bar on the end was convenient.

Cons:

Nothing. We liked everything.

2026-04-13 via Nuitee
M
Madabhushi couple us
9
Great property, spacious cottage, excellent breakfast. Would highly recommend it.
Pros:

Great breakfast.
Very spacious room/cottage.
Great property - lots of greenery and plants. Felt close to nature.

Cons:

Limited power outlets.

2026-04-08 via Nuitee
N
Nicolle family_with_children us
10
Wonderful
Pros:

Loves the bungalows and the privacy surrounded by nature

Cons:

The rooms could use fresh paint and new lights but it was honestly a wonderful stay

2026-04-06 via Nuitee
A
avila couple us
9
2026-04-06 via Nuitee
F
Fernando family_with_children mx
10
Pros:

La ubicación del hotel cerca del volcán y la excelente atención del personal especialmente de Andrés,y Julian en área de restaurante y bar así como de Hansel, Richard y Varel en recepción que nos resolvieron todo.

Cons:

No tengo queja

2026-04-04 via Nuitee