Mercator-Hotel

Hotels
8.1 (105 reviews)
Burgstrasse 6 , Gangelt , de

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Spacious rooms
Cons:
Restaurant closed on certain days
Unpleasant odor in bathroom

Categories

Cleanliness
8.03
Some comments about cleanliness but not major issues were mentioned.
Service
8.5
Overall positive feedback on staff friendliness and helpfulness.
Location
8.34
Good location with multiple local attractions nearby.
Room Quality
8.29
Spacious rooms were appreciated, minor issues with cleanliness noted.
Amenities
7.82
Some amenities lacking such as absence of a gym.
Value for Money
7.88
Budget-friendly with satisfactory key features.
Food and Beverage
7.73
Good breakfast options, but restaurant closures negatively impacted experience.
Overall Experience
8.2
Positive experiences overall but some inconsistencies were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:58

Property Description

Modern Rooms and Spa Facilities: The Mercator-Hotel in Gangelt offers stylish, soundproofed rooms with modern amenities like satellite TV and minibar. Guests can unwind in the indoor swimming pool, sauna, and hot tub, or indulge in a soothing massage.

Culinary Delights: Start your day with a delicious buffet breakfast and savor Rhineland specialties in the bright restaurant with ceiling-high windows. Don't forget to explore the wine cellar and try out the selection of vegan dishes available on the menu.

Relaxing Surroundings: Located in the Medieval town center, this 4-star hotel is perfect for nature lovers looking to explore the picturesque countryside through walks, cycle tours, or horse riding. Book your stay at Mercator-Hotel for a rejuvenating experience.

Important information:

Please note the spa area is closed on Sundays. and Mondays.
To use the swimming pool and sauna area on the other days, please request it at the reception.
The restaurant is closed on Mondays. It is open between 17:00 and 21:00 from Tuesdays to Sunday and between 12:00 and 14:00, 17:00 and 21:00 on Sundays and holidays.
Please note you cannot check in after 14:00 on Sundays

Please note that the the saunas and the whirlpool center is closed

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 6 years old stay for € 15 per person per night when using an existing bed.
    Children from 7 years old to 13 years old stay for € 30 per person per night when using an existing bed.
    Children from 4 years old to 6 years old stay for € 15 per person per night when using an available extra bed.
    Children from 7 years old to 13 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 105 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 7.88
Food and Beverage: 7.73
Overall Experience: 8.2
V
Vocovnik • extended_group • si
7
2026-04-24 • via Nuitee
S
Sanne • family_with_children • nl
9
2026-04-19 • via Nuitee
C
CG TIMMER • solo_traveller • nl
9
Pros:

Mooie grote kamer en goede faciliteiten.
Zeer vriendelijk personeel

2026-04-19 • via Nuitee
T
Thomas • solo_traveller • nl
10
Pros:

De rust, het eten en de kamer en nachtrust

Cons:

Niks, alles was top

2026-04-19 • via Nuitee
B
Britta • family_with_children • de
8
Pros:

Es war sehr ruhig .Einfach sehr gut erholt
Vor allem die Möglichkeit jeden Morgen zu schwimmen
Leider konnte ich aus gesundheitlichen Gründen die Sauna nicht ausprobieren
Das Frühstück war reichhaltig als Büffet

Cons:

Im Zimmer und Flur war wie Früher noch Teppich .Das hätte ich mir als Vinylboden gewünscht

2026-04-13 • via Nuitee
R
Raymond • family_with_children • nl
10
Pros:

Heerlijk Hotel met goed ontbijt. Kamer was heel ruim, schoon en een goed bed.

Cons:

Niets

2026-04-06 • via Nuitee
R
Ruben • couple • de
8
2026-04-01 • via Nuitee
C
Chris • extended_group • be
9
A very comfortable stay near to Geilenkirchen Air Base.
Pros:

The rooms are really nice and spacious. The shower was great. Plenty of parking. The restaurant was very good.
They were short staffed due to illnesses, yet the 2 guys there, Daniel & Eugene, did a tremendous job! Wonderful food!

2026-03-27 • via Nuitee
A
A. Weimann • family_with_children • de
8
2026-03-24 • via Nuitee
R
Roland • couple • de
3
Unpersönlich und kein richtiges Verantwortungsgefühl
Pros:

Für ein 4 Sterne Hotel hatte ich erwartet das Kameras draußen angebracht sind, die auch Autos überwachen. Gäste die solche angeblich 4 Sterne Hotels besuchen fahren auch teure Autos. Mein Oldtimer wurde innerhalb von 5 std vor dem Hotel sofort gestohlen und keiner hat was gesehen. So hab ich das nicht von einem exklusiv Hotel erwartet. Nicht empfehlenswert.

Cons:

Sehr unpersönlich

2026-03-09 • via Nuitee
B
Barbara • solo_traveller • pl
8
Ogólnie bardzo dobrze, ale widać że hotel lata świetności ma już za sobą
Pros:

Bardzo dobre śniadanie, miła obsługa

2026-03-08 • via Nuitee
K
Kris • solo_traveller • de
8
Sehr gut, ich komme wieder !
Pros:

Ruhige Lage, großes sauberes Zimmer mit komfortablen Betten. Sehr gutes Frühstück mit viel Auswahl. Schönes Ambiente.

Cons:

Der Pool war zwar geöffnet aber die Beleuchtung usw. war nur halb an und es gab auch keine Schalter. Ebenso wie die Saunas, es war aber vieleicht auch mein Fehler und ich hätte fragen sollen ob man Sie anschalten kann.

2026-03-07 • via Nuitee
T
Tim • couple • nl
8
2026-03-02 • via Nuitee
G
Gabriela Cornelia • extended_group • ro
9
I felt good because of the kindness and profesionalism of the personnel. I will come back for sure.
Pros:

The receptionist was a 10 stars person. The best! Pleasant and helpful...

Cons:

Not WI Fi and internet on tv, not a proper fridge, too small...

2026-02-13 • via Nuitee
G
grzegorz • family_with_children • pl
7
Pros:

Śniadania

Cons:

Dość drogo

2026-02-09 • via Nuitee
R
Reinout • solo_traveller • ch
7
Good hotel and location
Pros:

Good hotel for a short business trip stay.

Cons:

NO staff upon arrival, restaurant closed.

2026-01-25 • via Nuitee
P
Peter • solo_traveller • de
10
Absolut empfehlenswert
Pros:

Bequeme Betten, gut ausgestattetes Badezimmer, tolles Frühstück, freundliches Person und freie Parkplätze

Cons:

Alles gut

2026-01-22 • via Nuitee
J
Josef • solo_traveller • de
8
2026-01-19 • via Nuitee
H
Hanna • extended_group • de
10
2026-01-19 • via Nuitee
B
Bart • solo_traveller • nl
8
Alweer goed 👍👍
2026-01-19 • via Nuitee