The Ballachulish Hotel

Hotels
8.1 (2518 reviews)
Ballachulish , Glencoe , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location with amazing views
Friendly staff providing good service
Delicious breakfast and food offerings
Cons:
Issues with room cleanliness and temperature
Mould in some areas, requiring maintenance attention
Some service shortcomings impacting the experience

Categories

Cleanliness
7.43
Concerns about room cleanliness and mould reported; indicates a need for better maintenance.
Service
8.9
Generally friendly staff, though there were some service issues; overall, a good level of assistance.
Location
8.94
Exceptional location with amazing views mentioned repeatedly throughout reviews.
Room Quality
6.89
Multiple reports of cold rooms and issues with comfort; some rooms needed better heating.
Amenities
7.92
Provided basic amenities, but some guests reported needing better upkeep.
Value for Money
8.38
Satisfactory value for most, though some guests had issues that impacted perceived value.
Food and Beverage
8.43
Good breakfast and quality food reported, with some positive guest experiences.
Overall Experience
7.9
Mixed feelings with some positive highlights, but significant concerns affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:48

Property Description

Historic Charm and Modern Luxury

Discover the allure of The Ballachulish, a baronial Highland hotel nestled amidst the majestic Glencoe Mountains. Experience a seamless blend of historic charm and modern luxury, offering a unique stay that resonates with both elegance and comfort.

Breathtaking Lochside Location

Immerse yourself in the beauty of Scotland at The Ballachulish Hotel, ideally positioned by the tranquil loch and at the base of Glencoe. Indulge in the picturesque views of the loch and the awe-inspiring mountain scenery that surrounds the property, creating a truly enchanting backdrop for your stay.

Exploration and Relaxation

Embark on a journey of exploration from this idyllic retreat, whether venturing along the west coast or partaking in the myriad of local activities available. After a day of adventure, return to the hotel to unwind in the cozy comfort that awaits, ensuring a memorable and rejuvenating experience.

Book your stay at The Ballachulish and elevate your Highland getaway to new heights.

Important information:

Group Bookings:
Reservations for 6 or more rooms made under the same name and for the same arrival date will be classed as a group booking and may require a deposit or full pre-payment before the date of arrival.

When traveling with pets, please note that only dogs are allowed.


Please contact the hotel directly in advance of your stay if you would like to book a meal. Luxuries such as flowers, champagne and chocolates can also be made available in your room (at an additional cost) by contacting the hotel in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 2518 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 7.9
G
Giuseppe • couple • it
7
Una piacevole sosta
Pros:

La struttura è caratteristica ed ogni sala è accogliente e calda, viene voglia di fermarsi di sera a sorseggiare un drink rilassandosi.

Lo staff dell’hotel è preparato, professionale e disponibile; abbiamo avuto un problema con l’auto e siamo stati aiutati prontamente nel contattare la compagnia di noleggio.

Cons:

Il ristagno dell’acqua nella vasca era di color giallo, non abbiamo capito se fosse un problema di tubature.

Parte dello staff del ristorante (servizio al tavolo) si è dimostrato frettoloso e poco garbato; fortunatamente chi ci ha accolto nel ristorante stesso era molto simpatico, gentile e professionale!

2026-09-18 • via Nuitee
G
Gena • couple • us
8
Overall a great stay. The hotel is super old and the things that come with a super old hotel are there so just have prop
Pros:

Room was large - bathroom super nice - breakfast was superb.

Cons:

The hotel age meant it felt dingy even though it really wasn’t it was musty. The room itself was fine - but you could feel the dampness of an old location.

2026-09-18 • via Nuitee
D
David • couple • gb
10
2026-09-16 • via Nuitee
F
Federico Ferdinando • solo_traveller • it
10
Pros:

Atmosfera fiabesca

Cons:

Spazi un po' rumorosi anche se caratteristici in legno

2026-09-16 • via Nuitee
S
Semple • couple • us
9
2026-09-16 • via Nuitee
A
Aëlaa • solo_traveller • fr
5
Pros:

L'emplacement

Cons:

Nous n'avons pas apprécié de retrouver le pyjama de la précédente cliente sous l'oreiller.... aucune excuse ou geste commercial pour ce désagrément.
Ni de retrouver une araignée 🕷
Le personnel n'est pas accueillant. Ils ne vous saluent pas. Certains sont négligés.
Éclaboussures de café sur les murs dans la salle du petit déjeuner.
Personne ne vous propose de porter nos valises au 2eme étage alors que mes parents ont 70 ans.

2026-09-16 • via Nuitee
A
Alice • couple • gb
9
Would havd given 10/10 to the villa but checks in procedure and language barrier requires attention.
Pros:

The villa was perfect.

Cons:

The communication with the host was extremely poor. Multiple requests in Spanish to check in with passport information and requests for payment for damage protection which we weren’t advised when booking. Contacted booking.com but the requests continued. These multiple request as well as the language barrier was very stressful.

2026-09-16 • via Nuitee
L
Lotta • couple • se
10
2026-09-16 • via Nuitee
M
Mark • couple • au
9
Nice place to stay
Pros:

Beautiful old building. Nice rooms. Good food.

2026-09-15 • via Nuitee
M
Michael • couple • ch
7
Schön gelegen mit grossem Zimmer und Bad, sehr sauber
Pros:

Das Hotel ist gut gelegen auf unserer Reise weiter in den Norden. Das Zimmer war grosszügig, sehr sauber und auch das Bad gross und sehr sauber. Das Knarren der Treppe ist ein Abenteuer.
Sehr reichhaltiges Frühstücksbuffet.

Cons:

Wir hatten ein Zimmer mit Ausblick nach hinten auf ein Dach und Hinterhof.
Die Koffer in den 2. Stock hochtragen war etwas anstrengend.

2026-09-15 • via Nuitee
A
Andrea • couple • it
10
2026-09-14 • via Nuitee
F
Felix Disler • solo_traveller • il
10
Pros:

Historical charming building.
Great location to explore Glencoe or Fort William - just on the main road.
Good onsite restaurant. There are plenty of options nearby as well.

2026-09-13 • via Nuitee
A
Antonio • couple • de
7
Pet friendly, but the restaurant service and breakfast options were very disappointing.
Pros:

Pet friendly. The amenities (shampoo and conditioner) were good, and the bed was comfortable.

Cons:

Shower was just okay and had very low water pressure.

We chose this hotel because of its restaurant, but dinner was a mess. They didn't have the English sparkling wine listed, one of the starters arrived after the main course because they forgot it, and one of the main courses was incorrect (a dry-aged ribeye requested medium-rare arrived completely dry and with sauce). The other steak was also missing. They only replaced the wrong steak after we pointed out that it didn't match the second steak, as we had ordered two identical ribeyes. When they brought the replacement, we noticed that one ribeye (the third one) was perfect, while the other had a completely different texture and flavor—not consistent at all. The waiter that night offered to pay for the wrong steak himself, but we didn't let him do that since they eventually replaced it. However, what was unacceptable was automatically including a 10% service charge without giving us the option, especially for a £210 dinner for two. We paid, but it was simply not right from our perspective.

Breakfast lacked options: even knowing that our table was gluten free, there was no gluten-free bread, and we only got gluten-free cereal after asking twice.

2026-09-12 • via Nuitee
J
Janice • couple • gb
9
Really enjoyed our stay, had a good look around and went on a couple of walks. Hotel room was very comfortable and spaci
Pros:

Great location, like the age and history of of the building

Cons:

Needs a bigger bar, maybe separated from the dining area

2026-09-11 • via Nuitee
R
Rebecca • couple • au
8
2026-09-11 • via Nuitee
M
Maurice • couple • fr
10
Séjour parfait, très pro. 2 jeunes exceptionnel au service pour le mariage auquel nous participions
Pros:

Tout

2026-09-11 • via Nuitee
A
Alexandre • couple • fr
9
Pros:

L’ancienneté des lieux, le dîner

Cons:

Rien

2026-09-11 • via Nuitee
P
Paulius • solo_traveller • lt
10
2026-09-10 • via Nuitee
A
Alison • couple • gb
4
Overpriced
Pros:

Location

Cons:

No information about it prior to booking in relation to no lift, stairs and how old some parts were

2026-09-09 • via Nuitee
K
Katherine • couple • us
7
Pros:

Great location with good breakfast included.

Cons:

Could use a friendlier person at the front desk.

2026-09-09 • via Nuitee