El Ultimo Maya

Hotels
9.8 (33 reviews)
Avenida Gonzalo Guerrero Manzana 6 Lote 3 , Akumal , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great service from the staff
Excellent location and nearby amenities
Cons:
Issues with cleanliness and maintenance
Noise from the street and concerns about mattress quality

Categories

Cleanliness
9.3
Multiple reviews pointed to cleanliness; however, there were mentions of issues with cleanliness such as cockroaches and dirty towels.
Service
10
Consistent praise for Gabriel's service; described as very kind and helpful.
Location
10
Great location close to the beach and local restaurants, with positive comments about the environment.
Room Quality
9.3
Concerns about the quality of beds and noise levels, but generally described as simple and comfortable.
Amenities
9.8
Basic amenities mentioned; some positive notes on having a fridge and smart TV.
Value for Money
10
Value highlighted, especially when considering location and experience.
Food and Beverage
10
Positive reviews about the restaurant downstairs and the food quality.
Overall Experience
10
Overall positive experiences noted with a few issues that were manageable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:39

Property Description

Luxurious Accommodations
Experience comfort and elegance at El Ultimo Maya with non-smoking rooms featuring balconies and modern amenities like flat-screen TVs and air conditioning. Some rooms even offer private patios for a truly relaxing stay.

Convenient Services
Enjoy a hassle-free vacation with our concierge services, 24-hour front desk, and currency exchange. Indulge in delicious meals at our on-site restaurant or grab a drink at the bar. Room service is also available for your convenience.

Explore the Surroundings
Located near stunning beaches like Akumal Beach and Half Moon Bay Beach, El Ultimo Maya is the perfect base for your adventures. Take advantage of our bike hire services to explore the area or visit nearby attractions like Tulum Archeological Site and Playa del Carmen Maritime Terminal.

Ready to elevate your vacation experience? Book your stay at El Ultimo Maya now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 16 years old stay for US$17 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 33 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 9.8
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
J
Jose pablo family_with_children mx
10
2026-03-15 via Nuitee
M
Michaela family_with_children gb
10
2026-03-13 via Nuitee
L
Lisa family_with_children de
10
Pros:

Preis / Leistung perfekt! HotelChef ist super freundlich. In wenigen Gehminuten am Strand Akumal.

2026-03-12 via Nuitee
N
Nicole extended_group ca
5
2026-03-11 via Nuitee
P
Paffard extended_group gb
9
A great option for an affordable Akumal stay
Pros:

A clean and comfortable place for an overnight stop. Rooms and showers basic but good for the price. Gabriel a hugely helpful and charming host.

2026-03-10 via Nuitee
S
Susanne family_with_children de
7
Pros:

The host Gabriel is a super nice guy! Very friendly and gets u everything u need.

Cons:

Our room was located at a street and it was quite loud all the time.

2026-03-07 via Nuitee
B
Becerra family_with_children mx
10
Pros:

La atención de Gabriel es única y fenomenal

2026-03-01 via Nuitee
R
Rebecca solo_traveller ca
7
Adequate accommodation for the price, but not near the beach area if that's what you're looking for.
Pros:

Gabby was a great host at El Ultimo Maya! He was quite welcoming and answered any questions I had about Akumal and things to do. The food in the restaurant was really good.
I was in a room on the first floor and enjoyed sitting at the table and chairs in the lounge area outside the rooms. The whole area was decorated with many beautiful plants.
The area the hotel was in is very quiet.

Cons:

The room I was in seemed a little run down and dark inside. This is not luxury accommodation.
I didn't realize it would be so far from the beach, but it was an easy enough 20 mins or so walk to get there.

2026-03-01 via Nuitee
L
Loouis solo_traveller ca
8
2026-02-27 via Nuitee
A
Arreba family_with_children es
6
Pros:

Personal muy amable

2026-02-25 via Nuitee
J
Janett couple mx
10
2026-02-23 via Nuitee
A
Armando de Lillis family_with_children it
6
2026-02-13 via Nuitee
A
Anne family_with_children fr
4
Pros:

L'emplacement est un peu éloigné des plages mais ça se fait facilement en 30 min.
Au milieu du village, c'est sympa.
Endroit à privilégier pour les courts arrêts.

Cons:

La douche n'a pas de pression et pas forcément d'eau chaude.
Le lit n’est pas très confortable.
Il y a certainement un poulailler derrière la chambre.

2026-02-12 via Nuitee
L
Linda couple ca
10
Pros:

I love this place stayed years ago . The manager is so helpful and nice. Will be back !! It is within walking distance to beach. Very clean and very nice atmosphere. Good Vibe

2026-01-30 via Nuitee
I
Irēne family_with_children lv
7
Pros:

Ļoti laba vieta, netālu no ļoti labas pludmales un kafeinīcas ar visgaršīgako ēdienu.

Cons:

Tas, ka ūdens dušā bija vai verdošs vai tikai auksts.

2026-01-27 via Nuitee
O
odile couple fr
9
2026-01-24 via Nuitee
G
Giulio family_with_children it
8
Pros:

Gabriel è un host fantastico, disponibile ad aiutare.

Cons:

La doccia.

2026-01-20 via Nuitee
L
Lady-Gené family_with_children gb
7
2026-01-17 via Nuitee
M
Mia family_with_children fi
6
Pros:

Kadunvarressa oli hyvin parkkitilaa. Hyvä sijainti, n. 15 min päässä rannasta ja paikallisia ravintoloita ympärillä. Edullinen ja toimiva. Ystävällinen henkilökunta.

Cons:

Suihkussa oli ötököitä ja hieman vaarallisen tuntuinen vedenlämmitysjärjestelmä. Huone sistukseltaan karu. Ei ollenkaan äänieristystä. Kadulta kuuluu koko yön autojen ääniä, musiikkia ja naapureiden metelöintiä.

2026-01-16 via Nuitee
F
Frechette family_with_children mx
8
Une petite escale qui vaut le déplacement.
Pros:

L'accessibilité du transport en commun.
Accès à la plage 15 min de marche
Environnement intéressant pour manger des plats locals

2026-01-12 via Nuitee