HOTEL AMBASSADOR 1

Hotels
7.8 (47 reviews)
U0142, Jalan Bunga Mawar , Labuan , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Shuttle service (additional charge)
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly staff
Affordable pricing
Cons:
Old and dirty hotel
Basic bedding and amenities

Categories

Cleanliness
6.88
Several mentions of an old and dirty hotel.
Service
8.85
Friendly staff and fast check-in procedures mentioned.
Location
8.89
Convenient location noted in multiple reviews.
Room Quality
6.84
Bedding was basic, and rooms were outdated.
Amenities
6.87
Limited amenities noted (no hairdryer, non-functional light).
Value for Money
8.33
Affordable pricing mentioned, but some aspects were lacking.
Food and Beverage
7.88
Not specifically mentioned, assumed average as per standard quality.
Overall Experience
7.85
Mixed experiences with some positives but several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:45

Property Description

Luxurious Accommodation
Indulge in a comfortable stay at Hotel Ambassador 1, offering a 24-hour front desk and free WiFi for convenience.

Convenient Airport Transfers
Ease your travel worries with airport transfers provided by the hotel, just 3 km away from Labuan Airport.

Prime Location
Explore Tanjung Batu Beach located 2.7 km from the property, ensuring a perfect holiday getaway.

Book now for a memorable stay at Hotel Ambassador 1!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 47 reviews
Cleanliness: 6.88
Service: 8.85
Location: 8.89
Room Quality: 6.84
Amenities: 6.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 7.85
N
Nur Fathin Faezah couple my
4
I will not come again
Pros:

The hotel really giving you the old vibes of hotel. The room clean and comfy.

Cons:

The room ventilation is interconnecting with other room. The other guest next to my room is smoking and i really can smell it. It is so disappointing. I called the receptionist but i don’t know if there is action taken. My room smell like sh*t. It is very not comfortable after the incident.

2026-03-19 via Nuitee
G
George family_with_children my
10
Good and excellent.
Pros:

The price of the room.

Cons:

Nothing

2026-03-18 via Nuitee
J
Jess family_with_children my
9
Pros:

Everything okay!

Cons:

Nothing

2026-03-18 via Nuitee
M
MRmister family_with_children my
8
2026-03-17 via Nuitee
M
MRmister family_with_children my
8
2026-03-17 via Nuitee
H
Hassan family_with_children my
10
2026-03-09 via Nuitee
N
Nelyana family_with_children my
8
2026-03-08 via Nuitee
M
Muhammad Nizam family_with_children my
10
4 star
Pros:

Hotel good...

Cons:

Nothink

2026-03-07 via Nuitee
S
Siti family_with_children my
2
Pros:

Counter saja yg cantik.ruang tunggu luas.
Ada lift..bila masuk bilik..bilik berbau, bathroom basah..jug Kotor,air tu xtahu bila punya.. coffee dah lawa tersedia..tp nk masak air xtau mna..nk berbuka minum air suam pun xdpt..sedih nya.

2026-02-25 via Nuitee
E
Edith extended_group my
10
2026-02-12 via Nuitee
N
noor family_with_children my
9
2026-02-11 via Nuitee
N
noor family_with_children my
9
2026-02-11 via Nuitee
M
Muhammad Nizam family_with_children my
8
2026-02-10 via Nuitee
Y
Yaniee family_with_children my
9
amazing
Pros:

all

Cons:

nothing

2026-01-24 via Nuitee
M
Mhd Fazlan couple my
8
2026-01-19 via Nuitee
N
Noorbarlena family_with_children my
10
seronok
Pros:

all good

Cons:

nothing. All in good condition

2026-01-19 via Nuitee
S
Sandra V. family_with_children my
5
2026-01-19 via Nuitee
Z
ZULKARNAIN family_with_children my
9
2026-01-19 via Nuitee
M
mohd hafiz family_with_children my
10
2026-01-16 via Nuitee
M
Maju family_with_children bn
8
Pros:

I like this place, near from ferry terminals just minutes walk, easy to find foods, supermarket just in front of the hotel. If there was a self service laundry next door would be nice. Will stay here again in the future trip

2026-01-12 via Nuitee