Hotel Grand Inn

Hotels
5.3 (1782 reviews)
Marzahner Chaussee 200 Hotel , Berlin , de

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Dirty rooms
Poor amenities

Categories

Cleanliness
3.3
Numerous reviews highlight the hotel as dirty and in poor condition, impacting the overall cleanliness.
Service
7.3
Mixed feedback on service, with some positive mentions, implying standard quality for this hotel tier.
Location
6.3
Location is deemed far from sightseeing areas and overall not very favorable based on reviews.
Room Quality
4.3
Reviews mention poor room maintenance and uncomfortable conditions, significantly lowering the score.
Amenities
5.8
Some amenities were available, but lack of comfort and poor state affected the overall rating.
Value for Money
5.3
Considered not worth the price by many reviewers due to multiple issues during their stay.
Food and Beverage
4.3
Complaints regarding lack of breakfast availability and a broken coffee machine significantly affect this score.
Overall Experience
5.8
General dissatisfaction with the stay experience, but a few reviewers found some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:54

Property Description

Modern Accommodation with Garden and Terrace
Hotel Grand Inn in Berlin offers a comfortable stay with a garden, free parking, and a terrace. Enjoy the convenience of room service and a 24-hour front desk at this 3-star hotel. The property is allergy-free, ensuring a pleasant stay for all guests.

Well-Equipped Rooms for a Relaxing Stay
Each room at Hotel Grand Inn features a desk, flat-screen TV, private bathroom, and cozy bed with quality linen and towels. Guests can also make use of the fridge in their room for added convenience.

Convenient Location for Exploring Berlin
Located just 10 km from Alexanderplatz and East Side Gallery, and 11 km from Berlin Cathedral, Hotel Grand Inn is the perfect base for exploring the city. With the Berlin Brandenburg Willy Brandt Airport only 19 km away, your travels are made easy.

Experience comfort and convenience at Hotel Grand Inn. Book your stay now!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.3
Based on 1782 reviews
Cleanliness: 3.3
Service: 7.3
Location: 6.3
Room Quality: 4.3
Amenities: 5.8
Value for Money: 5.3
Food and Beverage: 4.3
Overall Experience: 5.8
M
Muhi • couple • de
1
Furchtbar und Katastrophe
Pros:

Gar Nichts

Cons:

Ich kann dieses Hotel leider überhaupt nicht weiterempfehlen. Schon beim Einchecken war klar, dass hier grundlegende Sauberkeitsstandards nicht eingehalten werden. Das Zimmer war dreckig, das Bett ebenfalls, und die Matratze komplett durchgelegen – man sinkt einfach ein.

Besonders schlimm war das Badezimmer: Es hat stark nach Urin gerochen, in den Ecken war Schimmel, und die Dusche ist so schlecht konstruiert, dass nach dem Duschen das komplette Bad unter Wasser steht. Man kann danach kaum noch reingehen, ohne alles nass zu machen.

Unter dem Bett lag extrem viel Schmutz, sogar geschnittene Nägel – wirklich ekelhaft. Auch die Möbel waren beschädigt und die Tapete hing teilweise von den Wänden.

Insgesamt einfach eine Katastrophe und absolut kein akzeptabler Zustand für ein Hotel. Sehr enttäuschend.

2026-04-11 • via Nuitee
A
Amir • extended_group • ir
5
Typically not okay, as it was an old building and the bed was not comfortable. However, the price was reasonable, and th
Pros:

Personal

Cons:

The room was dirty, so we had to change it. There were also problems with the shower, which is another reason we switched rooms. Nobody cleaned the room during the days we stayed.

2026-04-10 • via Nuitee
V
Volodymyr • couple • pl
2
Більше ніколи в житті сюди не приїду
Pros:

Безкоштовний паркінг, круглосуточна стійка реєстрації

Cons:

Номера, все обдерте, зломане, стіни помальовані, в ванні злив не працював, було дуже грязно, дякую що хоч постіль була чистою, ремонту не було дуже давно, плюс прибирання дуже погане в номерах

2026-04-08 • via Nuitee
R
Ramish • couple • de
10
2026-04-06 • via Nuitee
M
Marcin • extended_group • pl
8
Jedna noc ciepły.prysznic i możliwość.zaparzenia świeżej kawy z rana.super
Pros:

Praca recepcji 24h

2026-04-05 • via Nuitee
A
Ali • couple • de
10
2026-04-05 • via Nuitee
D
Davtian • couple • pl
10
2026-04-05 • via Nuitee
D
Dieu Linh • couple • vn
10
2026-04-04 • via Nuitee
G
Gor • solo_traveller • de
10
2026-04-04 • via Nuitee
F
Faris • solo_traveller • de
10
Top
Pros:

Freundlichkeit und service

2026-04-03 • via Nuitee
F
Faris • solo_traveller • de
10
Top
Pros:

Service und freundlichkeit

2026-04-03 • via Nuitee
D
Dren • couple • de
10
2026-04-03 • via Nuitee
A
ABDELKHALEK • couple • fi
10
Pros:

جيد ونظيف وموظف ودود

2026-04-03 • via Nuitee
S
Siv • family_with_children • no
2
Dårlig servise
Pros:

Sengen var ok, kjekt med hel maddrass og dobbeldyne

Cons:

Personale kunne ikke engelsk, vi var 3 på rommet, fikk kun 1 sett med håndduker, kjøleskap lunkent, manglet fjernkontroll til tv

2026-04-02 • via Nuitee
A
Adam • solo_traveller • pl
5
2026-04-02 • via Nuitee
M
Mohammad • couple • de
1
Pros:

Nein richtig schlecht

Cons:

Alles und fehlt alles und schmutzig

2026-04-01 • via Nuitee
T
Tahhan • solo_traveller • de
10
Pros:

الطاقم ودودون ومريحين بالتعامل شعرت انني في بيتي

2026-04-01 • via Nuitee
B
Beulah • couple • de
1
2026-03-29 • via Nuitee
T
Tien Trung • couple • de
8
2026-03-28 • via Nuitee
T
Tien Trung • couple • de
10
Pros:

gut

2026-03-28 • via Nuitee