Casa Shalom Puebla

Hotels
8.8 (107 reviews)
Calle Tehuacán Sur No. 185 colonia La Paz , Puebla , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Tour desk
Ironing service
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly service
Good location
Family-friendly atmosphere
Cons:
Cleanliness concerns
Humidity in rooms
Limited parking

Categories

Cleanliness
7.88
There were concerns regarding the cleanliness of bed linens and issues with plumbing, impacting the perception of cleanliness.
Service
9.35
Guests mentioned responsive and friendly service, including accommodating early check-ins.
Location
8.89
The location is generally considered good, providing safety and convenience despite some navigation challenges.
Room Quality
8.84
Rooms were described as comfortable and well-decorated, though humidity issues were noted.
Amenities
8.87
Amenities like parking space and family-friendly room layout were appreciated.
Value for Money
8.83
Guests found the hotel offered good value considering the quality and services provided.
Food and Beverage
8.88
No specific mentions, evaluated as standard quality for this hotel tier.
Overall Experience
8.85
Overall experience was positive with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:24

Property Description

Tranquil Location in Puebla
Nestled in a serene area of Puebla, Casa Shalom Puebla is a peaceful retreat just a short drive from the vibrant city center.

Comfortable Rooms and Modern Amenities
Indulge in stylish rooms equipped with essential amenities like a TV and complimentary toiletries. Unwind in the shared lounge or seek assistance from the 24-hour reception for a seamless stay.

Convenient Access to Shopping and Transportation
Explore the nearby Angelópolis Shopping Centre for a shopping spree or grab a bite at various dining options. With free parking and proximity to the CAPU Bus Station and Puebla Airport, your travels are made easy at Casa Shalom Puebla.

Book your stay now at Casa Shalom Puebla for a tranquil and convenient experience in Puebla.

Important information:

When traveling with pets, please note that an extra charge of $150.00 per pet, per night applies.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 107 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
S
sanchez • couple • mx
3
Pros:

La ubicación

Cons:

Reserve 2 habitaciones , una estaba muy bien, moderna amplia. Y en la que me tocó a mi la habitación muy pequeña, el colchón estaba muy duro , mucho ruido durante la noche,las instrucciones para sintonizar los canales confusas nunca los pudimos sintonizar

2026-01-10 • via Nuitee
J
Juan Ramon • couple • mx
7
Cons:

no me agrado la limpieza de la ropa de cama, dejo mucho que desear, se termino el papel y tuvimos que ir a pedir mas a recepcion

2025-12-15 • via Nuitee
G
Graciela • solo_traveller • mx
10
Shalom lugar donde puedes reposar.
Pros:

El lugar es agradable, sentí seguridad.
En general todo bien, en buen estado.

Cons:

Me perdí para llegar, por la tipografía del lugar.

2025-12-15 • via Nuitee
M
Miguel • extended_group • mx
10
2025-12-09 • via Nuitee
A
Adriana • extended_group • mx
9
2025-11-18 • via Nuitee
D
dulce • couple • mx
10
Pros:

Todooooo realmente de las reservas que he hecho hasta el momento es nuestro favorito, un hambiente tranquilo la decoración de cada estancia te transporta a un lugar diferente , la atención muy cálida , la cama comodisima Pero las almohadas se llevaron las 5 estrellas el lugar nos encantó para Puebla y volveremos a venir , gran lugar!

2025-11-16 • via Nuitee
G
GMG12345 • family_with_children • mx
8
Pros:

La ubicacion y que tu carro queda resguardado. La decoracion del lobby es muy bonita.

Cons:

En mi habitación tenia problemas de humedad, hice el comentario en recepcion y me indicaron que ya lo estaban atendiendo.

2025-11-15 • via Nuitee
R
Romano • solo_traveller • us
8
Yo siempre me quedo alli cuando voy de trabajo a Puebla.
Pros:

La ubicacion, la atencion, que pudieron atenderme cuando llegue a las 4.30 am

Cons:

el primer dia no salia el agua caliente de la regadera

2025-11-11 • via Nuitee
E
ELIZABETH
4
Pros:

No dejaban dormir.. y el.baño sucio no había higiénico

2025-10-05 • via Nuitee
D
Daniel Alberto • family
8
Pros:

Muy buena atención

2025-10-01 • via Nuitee
J
jhonatan
6
Pros:

en precio-relación cumple, buen hotel para llegar a descansar, ubicado en una zona tranquila y segura.

2025-09-29 • via Nuitee
J
Julio César
6
Pros:

Bien hotel normalito

2025-09-27 • via Nuitee
G
Gaby
10
Pros:

Todo excelente estuvimos solo un día, pero todos muy amables, las instalaciones excelentes, muy limpias, amplio, el estacionamiento igual muy amplio, todo cómodo. Me encantó la decoración, los detalles

2025-09-19 • via Nuitee
V
Virginia • family_with_children
10
Pros:

Ideal para familias, la habitación familiar tiene una kingsize y dos individuales

2025-09-08 • via Nuitee
J
JA HYUN
8
Pros:

Todo bien organizado, limpiado. Muy bien para el precio.

2025-09-05 • via Nuitee
R
Rocio • family
10
Pros:

Me gusta hospedarme ahí por que hay lugar para estacionarse dentro de la propiedad, la habitación es moods para matrimonio con hijos y cada quien tiene su cama

2025-09-02 • via Nuitee
L
Liz
8
Pros:

A mí familia y a mi nos agrado el lugar. Volveríamos a regresar.

2025-08-22 • via Nuitee
F
Francisco
10
Viaje Familiar a Puebla
Pros:

Experiencia Familiar para conocer Puebla

2025-07-29 • via Nuitee
V
Viry
8
Pros:

La cañeria desprendia olor muy malo

2025-07-22 • via Nuitee
V
Viry • family
8
Pros:

Buen hotel , poco estacionamiento,

2025-07-22 • via Nuitee