Alpes Hotel

Hotels
9.2 (90 reviews)
Avenida Ohiggins 545 , Pucón , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast
Great location
Clean rooms
Cons:
Noise from outside
Bedding comfort issues
Wi-Fi connectivity problems

Categories

Cleanliness
9.28
The rooms were noted to be clean and well-maintained, contributing to a positive sentiment.
Service
9.75
The staff were frequently praised for being helpful and friendly, enhancing the overall experience.
Location
9.79
Guests highlighted the convenient and attractive location close to many attractions.
Room Quality
8.24
While generally favorable, some mentions of noise and mattress comfort suggest room quality could be improved.
Amenities
8.77
Amenities were generally appreciated, though some areas like Wi-Fi needed improvement.
Value for Money
9.23
Most guests felt the overall experience provided good value considering the amenities and service.
Food and Beverage
9.28
The breakfast received high praise for its quality and variety from multiple reviews.
Overall Experience
9.25
Overall guest experiences were largely positive, contributing to a favorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 14:20

Property Description

Central Location and Free Amenities
Located in the heart of Pucón's city center, Alpes Hotel offers free WiFi and parking. Just a short distance from the beach and the town square, convenience is at your doorstep.

Comfortable Rooms and Garden
Each room at Alpes Hotel features a private bathroom, desk, and cable TV. Guests can also enjoy the tranquil garden area, perfect for relaxation after a day of exploring.

Activities and 24-Hour Service
Plan your adventures with ease as the hotel assists in arranging activities like horse riding and hot spring visits. With a 24-hour front desk, assistance is always just a call away.

Book your stay at Alpes Hotel now for a memorable experience in Pucón!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 90 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
E
Estefania • couple • cl
7
2026-03-07 • via Nuitee
R
ricardo • couple • ar
8
2026-03-07 • via Nuitee
F
Fabiola • family_with_children • cl
10
Pros:

Excelente la atención del personal y muy buen desayunó

Cons:

Se sentía mucho la descarga de otro baño sobre la habitación

2026-03-06 • via Nuitee
R
rémi • solo_traveller • fr
10
All good 😊
Pros:

Tout est super
L’emplacement, le service , les chambres .
Le staff est gentil et arrangeant
Super rapport qualité prix

2026-03-06 • via Nuitee
D
Daniel • solo_traveller • ca
8
Pros:

Really well located. Received twice a good lunch box as I was not able to go to breakfast starting only at 9:00am. But late when u do activities.

Cons:

Late breakfast starting time 9:00am

2026-02-28 • via Nuitee
V
Valery • couple • cl
9
2026-02-27 • via Nuitee
Z
Zulema Rosa • family_with_children • ar
10
Pros:

La amabilidad de todo el personal..y la ubicación...todo superó mis expectativas

Cons:

Nada

2026-02-27 • via Nuitee
L
Luis • family_with_children • cl
10
Pros:

La ubicación, atención del personal excelente y la limpieza del hotel. También buen desayuno

Cons:

Mejorar con una papelera en la habitación

2026-02-27 • via Nuitee
M
Marcia Lenise • family_with_children • br
10
2026-02-26 • via Nuitee
A
Andres • family_with_children • cl
10
2026-02-25 • via Nuitee
C
Carolina • family_with_children • cl
5
Pros:

Camas limpias

Cons:

Instalaciones y mobiliario antiguo, departamento oscuro, húmedo, piso del primer piso sucio y las habitaciones tienen alfombra.

2026-02-23 • via Nuitee
C
Claudia • family_with_children • cl
8
Pros:

La ubicación muy central

Cons:

El ruido entre habitaciones, mal aislamiento

2026-02-23 • via Nuitee
J
Juan • solo_traveller • cl
10
2026-02-23 • via Nuitee
C
castillo araya • solo_traveller • cl
10
2026-02-13 • via Nuitee
B
Bonvin • couple • uy
8
Humilde, cálido , buena atención
Pros:

La ubicación
La calidez

2026-02-12 • via Nuitee
A
Arturo • couple • cl
9
2026-02-12 • via Nuitee
G
Gisela • couple • cl
10
Agradable y cálido
Pros:

La ubicación perfecta. Personal amable
Buen desayuno, variado

Cons:

El ascensor un poco viejo que saltaba cada vez que subía o bajaba, al principio daba un poco de temor de quedar detenido

2026-02-10 • via Nuitee
H
Hendrik • family_with_children • de
10
2026-02-08 • via Nuitee
L
Laura • family_with_children • cl
7
2026-01-31 • via Nuitee
S
Sofia • family_with_children • ar
10
Pros:

Todo, la ubicación, la vista desde la habitación, el desayuno, la atención... Todo excelente

2026-01-28 • via Nuitee