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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Hot tub/Jacuzzi
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Massage services
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Board games/puzzles
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Heated pool
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Public Bath
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Outdoor furniture
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Mobile app for room service
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Beach umbrellas
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Offsite parking discounted rates available
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Internet access
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Charcoal grill
Review Highlights
Categories
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Property Description
Lush Gardens and Relaxation:
Experience tranquility at Posada Los Alcatraces with lush garden surroundings, an outdoor pool, and a hot tub. Unwind in the furnished Patio Taurino, offering a serene escape with tables and chairs.
Luxurious Room Features:
Indulge in comfort with rooms showcasing balconies overlooking the gardens, furnished patios, or spa baths. Enjoy entertainment with flat-screen cable TV and a DVD player. Each room includes a private bathroom with a hairdryer for added convenience.
Dining and Leisure Options:
Explore nearby dining choices or venture to Atlixco’s town centre for authentic Mexican cuisine. With room service available and an on-site bar, guests can savor delicious meals and drinks. The property's convenient location also allows for easy access to the bus station and Atlixco’s gazebo.
Book your stay at Posada Los Alcatraces for a rejuvenating getaway amidst nature's beauty and comfort.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
People no matter the age stay for MXN 250 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Servicio de TV
Lugar muy bonito y bien mantenido
Regadera difícil de templar la temperatura del agua
Las instalaciones
Todo muy bien, yo recomiendo hacer la entrada al estacionamiento mas autónoma
Atención excelente, incluso nos prepararon comida vegana en el restaurante 🙂
We return here every few years as it was a place where we got Married .The restaurant produced It's normal good quality and reasonably price food,.
It was nice to see they still had the Peacocks and since we last went back they use unused parts of the garden to grow many herbs that they use in the Kitchen
It wasn't as relaxing as we had hoped, they are not doing the maintenance simple things that are easy to fix, The bridge over the pond one part is very loose, and the Pond itself needs a good clean, in the past they had fish in there.
There's no soundproofing as even with all the windows closed . Rooms 5,6 and 7 were very noisy at night from the traffic just behind the property something to think about if you're a light sleeper
The Internet is also very poor we had almost no signal in our room over the 2 days and even in the Restaurant and pool areas it hardly worked so they still haven't fix that issue over that we had 12 years ago and the several times we have returned. In the following years.
In the past it wasn't an issue for us. But now in 2025 the ability to check on work problems and Emails if you arrived Midweek when you are paying 3000 pesos a night is inexcusable .
Again something to think about if you needed to be connected for a small while for work.
Parts of the hotel are stunning. But with just a little more investment and care they could improve the stay for the guests. But it's such a shame they can't be bothered to do a few small improvements.It could be so much better of an experience .
So if the owner is reading. This constructive criticism please think about making these small improvements.you have no real control over the noise from the street but everything else you can improve with some effort.
Lovely place. Well located and super friendly staff.
It is a great place. Good location at walking distance from downtown. Professional and kind attention. The spa was excellent. Just a suggestion on keeping the spa location above 75F for comfort. Everything else was very good
We like to suggest a little graphic description on the proper way to operate the shower and get hot water. It is easy but we need the info.
This is a very charming hotel, with lovely gardens and a very good breakfast, perfect for a restful wekend.
The staff at this place is beyond fantastic. There are a lot of little issues at this property, and these folks are clearly accustomed to fixing them. I appreciated their flexibility and willingness to work with my limited Spanish by passing the keyboard back and forth using Google Translate - quite a simple solution. Great young folks!
Attempting to control the water temperature in the shower was a joke. It was either scalding hot or freezing cold. The staff attempted to help, but it shouldn't take more than 10 minutes to get the temperature to a reasonable one. I really don't like tweaking a faucet for that long at 6am to start the day.
Also, I don't believe the restaurant was ever open during our stay, which was also a real pain for us. We ultimately grabbed an Uber to go to Chedraui and grab some breakfast food for the few mornings we were there.
There are just little issues here and there that could be fixed easily with general property upkeep.
Everything absolutely everything staff awesome
No changes
the facilites need more maintenance
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